Looking for the Jetstar Australia customer service and support number? To contact Jetstar is very easy. Here are the top 7 ways to get in touch with Jetstar Australia.
Jetstar Phone Number
You can contact Jetstar customer support by calling 131 538 number directly or call Jetstar customer care at the phone number +613 9645 5999 from abroad. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 24 hours a day, 7 days a week. If you can’t find what you’re looking for, please contact Jetstar on one of the numbers listed below
Jetstar Australia Contact/Phone Numbers
| JETSTAR DEPARTMENT | CONTACT NUMBER |
| Jetstar customer service | 131 538 |
| Jetstar lost, late or damaged baggage | 1800 687 374 |
| Jetstar group bookings | 1300 792 688 |
| Jetstar Travel Card | 1300 013 800 |
| Jetstar travel insurance enquiries | 1800 257 504 |
| Jetstar Mastercard and Platinum Mastercard | 1300 150 100 |
| Jetstar lost or stolen cards | 1300 013 800 |
| Frequent flyer enquiries | 13 11 31 |
Jetstar International Phone Numbers
| USA | |
| 1866 397 8170 | toll free, in English, Monday to Sunday, 24 hours |
| +613 9645 5999 | charges apply, in English, Monday to Sunday, 24 hours |
| CAMBODIA | |
| Phnom Penh | |
| +855 23 220 909 | Monday to Saturday, 8.00am to 6.00pm (local time) |
| +613 9645 5999 | charges apply, Monday to Sunday, 24 hours |
| Siem Reap (Angkor Wat) | |
| +855 63 964 388 | Monday to Saturday, 8.00am to 6.00pm (local time) |
| +613 9645 5999 | charges apply, Monday to Sunday, 24 hours |
| CHINA | |
| Mainland China | |
| 4001 201 260 | charges apply, Monday to Sunday, 24 hours |
| +613 9645 5999 | charges apply, Monday to Sunday, 24 hours |
Scroll down last to view all numbers
Jetstar’s Best Toll-Free/800 Customer Service Phone Number
Call 131 538
This is a Jetstar Australia’s Finest customer service telephone number that you can use to contact Jetstar. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Jetstar Australia agent. You can use this number for various tasks such as
- Change, cancel or add to a booking
- Delays or cancellations
- Refunds
- Lost, damaged or delayed baggage
- Making a new booking
- Vouchers or Gift Cards
- Complaints and compliments
- Club Jetstar and Frequent Flyer Loyalty programs
- Jetstar Mastercard & Travel Insurance products
Jetstar Head Office Contact Number
Corporate Head office address of Jetstar Australia.
PO Box 4713, Melbourne,
VIC 3001, Australia
For any general inquiries, please contact Jetstar head office number : (03) 8665 4325
Contacting Jetstar – by phone or otherwise
Even though 131 538 is Jetstar’s finest toll-free number, you will find 6 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Jetstar Australia. If you feel this information is wrong or know of other ways to get Jetstar, please let us know so we can discuss with other consumers.
Contact Jetstar Via EMAIL ADDRESS
As an alternative, you can email Jetstar at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.
For Jetstar Customer care : customer.care@jetstar.com
For Jetstar Customer Service : customerservice@jetstar.com
For Customer Feedback: customer.response@jetstar.com
For Jetstar General Inquiries : info@jetstar.com
For Jetstar Customer Relationship : customer.relationships@jetstar.com
For Baggage Services : baggage.services@jetstar.com
For Jetstar group bookings : groupreservations@jetstar.com
Contact Jetstar Australia Through Social Media, Website & App
If you have a missing shipment, a small issue with an Jetstar Service, or are having trouble making a purchase, try using social media to contact Jetstar Australia. Go to their official Website, Facebook or Twitter, and click on the “message” button.
- Jetstar Website
- Jetstar Facebook
- Jetstar Twitter
- Jetstar YouTube
- Jetstar Instagram
- Jetstar IOS App
- Jetstar Android App
- Complaint to Jetstar
- Jetstar Chat Support
Live Chat Support of Jetstar Australia
Live chat is great option to contact Jetstar quicly. If you have a problem with Jetstar service or Change, cancel or add to a booking, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Jetstar Australia on jetstar.com/au/en/contact-us and get customer service support for various topics like Delays or cancellations, Refunds Lost, damaged or delayed baggage, Making a new booking, Vouchers or Gift Cards & general Support.
Contact Jetstar through Skype
Need some help? You can call Jetstar anytime via Skype or click to call from your web browser (there’s no charge for these calls – all you need is a data connection).
Contact Jetstar Australia skype : jetstar.airways
Contact Jetstar International : jetstarairways
Jetstar Australia Regular Customer Service Hours
Mon to Friday: 24 Hours
Saturday – Sunday: 24 Hours
| Store hours today | Opening Hours | Closing Hours |
| Monday | 24 Hours | 24 Hours |
| Tuesday | 24 Hours | 24 Hours |
| Wednesday | 24 Hours | 24 Hours |
| Thursday | 24 Hours | 24 Hours |
| Friday | 24 Hours | 24 Hours |
| Saturday | 24 Hours | 24 Hours |
| Sunday | 24 Hours | 24 Hours |
Jetstar Holiday Hours
Jetstar customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed
Public Holidays
How to contact various departments of Jetstar
Contact Jetstar customer service
In case you’ve got an issue or fault with service, you can tell your problems to Jetstar support department on 131 538
If you want to report ny Jetstar lost, late or damaged baggage or in case you’ve got a significant issue about Jetstar device that’s a danger to public security, contact their helpline support number at 1800 687 374 that is open 24 hours per day, 7 days per week.
Contact Jetstar group bookings
Planning a big trip for a school group, sports group, wedding party or conference? If you’re booking for 10 or more passengers, you can use Jetstar’s special group fares. For group bookings, contact directly this number 1300 792 688 or email on groupreservations@jetstar.com
Here are some benefits of Jetstar group bookings
- Stress-free payment – pay a deposit, then we let you pay the final balance later
- Haven’t worked out exactly who’s coming? Don’t worry; you can make unlimited name changes at no additional cost, up until 24 hours before departure.
- Waived Payment Fees
- Checked-baggage allowance per person, plus carry-on baggage as per our carry-on baggage limits
- Baggage allowance can be shared among the group – handy if you’re bringing sports gear
- Dedicated support and booking assistance
- Group bookings are not discounted, but you do get added flexibility and a bunch of great extras
Contact Jetstar Travel Card
You can contact Jetstar Travel Card Support of on 1300 013 800
Lodge A Complaint to Jetstar
At Jetstar, they place you and your expertise first, which explains why your feedback is really important for them. If you’d like to write to Jetstar and let them know about anything you’ve been unhappy with during your journey, please do so using the Customer Care Feedback form. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the this form. Simply provide your information at Jetstar Complaint department and one of our experts will contact you as soon as possible (within 15 business days).
Contact Jetstar Mastercard and Platinum Mastercard
If you queries for Jetstar Mastercard and Platinum Mastercard Support, contact 1300 150 100 from support 24 hours a day.
FAQs
How do I escalate a Jetstar complaint?
If you are unsatisfied with how the airline settles your complaint, you can contact the Airline Customer Advocate (ACA). The ACA provides an independent service to customers of Australian domestic airlines. They may be able to help resolve your complaint with Jetstar, Qantas, Regional Express or Virgin Australia.
How do I contact Jetstar Australia?
Call 1300 360 520 for all information you need to help you book your holiday. Available 8:00am – 8:00pm AEDT/AEST Monday to Friday, 8:30am – 5:30pm AEDT/AEST, Saturday and Sunday.
Is Jetstar still owned by Qantas?
As a wholly owned subsidiary of the Qantas Group, Jetstar Airways forms an integral part of the Qantas Group’s two-brand strategy, operating in the leisure and value-based market.
Is there a travel ombudsman in Australia?
ATAS Complaint Appeal Committee (ACAC) is an independent review body specifically established under ATAS to review and determine customer complaints and allegations of non-compliance with the ATAS Charter and Code.
Hopefully, We helped you to get some genuine Contact numbers for Jetstar Australia Customer Service.
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