Jetstar Phone number helpline is available for existing and non existing consumers to get support.
Jetstar Contact Number
Calling Jetstar phone number is one of the best ways to contact Jetstar airlines australia, Also this is easy, fast and you will speak with a customer care executive in just a few seconds.
You can reach Jetstar customer support by calling 131 538 number directly. You can contact 24 hours a day, 7 days a week.
Jetstar Australia Contact/Phone Numbers
| JETSTAR DEPARTMENT | CONTACT NUMBER |
| Jetstar customer service | 131 538 |
| Jetstar lost, late or damaged baggage | 1800 687 374 |
| Jetstar group bookings | 1300 792 688 |
| Jetstar Travel Card | 1300 013 800 |
| Jetstar travel insurance enquiries | 1800 257 504 |
| Jetstar Mastercard and Platinum Mastercard | 1300 150 100 |
| Jetstar lost or stolen cards | 1300 013 800 |
| Frequent flyer enquiries | 13 11 31 |
Jetstar International Phone Numbers
| CAMBODIA | |
| Phnom Penh | |
| +855 23 220 909 | Monday to Saturday, 8.00am to 6.00pm (local time) |
| +613 9645 5999 | charges apply, Monday to Sunday, 24 hours |
| Siem Reap (Angkor Wat) | |
| +855 63 964 388 | Monday to Saturday, 8.00am to 6.00pm (local time) |
| +613 9645 5999 | charges apply, Monday to Sunday, 24 hours |
| CHINA | |
| Mainland China | |
| 4001 201 260 | charges apply, Monday to Sunday, 24 hours |
| +613 9645 5999 | charges apply, Monday to Sunday, 24 hours |
| Hong Kong SAR | |
| +852 3192 7451 | charges apply, Monday to Sunday, 24 hours |
| +613 9645 5999 | charges apply, Monday to Sunday, 24 hours |
| Taiwan | |
| +00801 852 015 | charges apply, Monday to Sunday, 24 hours, in English |
| +613 9645 5999 | charges apply, Monday to Sunday, 24 hours, in English |
| Fiji | |
| 008 002 171 | Monday to Sunday, 24 hours |
| +613 9645 5999 | charges apply, Monday to Sunday, 24 hours |
| INDONESIA | |
| +62 803 852 9779 | charges apply, in English, Monday to Sunday, 24 hours, using an Indonesian (local) SIM card |
| 001 803 852 9779 | charges apply, in English, Monday to Sunday, 24 hours, using a non-Indonesian SIM card in Indonesia (i.e. global roaming) – you must manually connect to the Indosat mobile network |
| +613 9645 5999 | charges apply, in English, Monday to Sunday, 24 hours |
| JAPAN | |
| 0570 550 538 | press 2 for English, charges apply, Monday to Sunday, 9.00am to 9.00pm (local time) |
| 050 3163 8538 | calling from a PHS device, charges apply, Monday to Sunday, 9.00am to 9.00pm (local time) |
| MALAYSIA | |
| 1800 813 090 | charges apply, Monday to Sunday, 24 hours |
| +613 9645 5999 | charges apply, Monday to Sunday, 24 hours |
| MYANMAR | |
| +95 9 42111 6662 +95 9 42111 6663 |
Monday to Friday, 9.00am to 5.00pm (local time) |
| NEW ZEALAND | |
| +64 9975 9426 | charges apply, Monday to Sunday, 24 hours |
| 0800 800 995 | toll free from local landlines only, Monday to Sunday, 24 hours |
| PHILIPPINES | |
| 1800 1611 0280 | charges apply, in English, Monday to Sunday, 24 hours |
| +613 9645 5999 | charges apply, in English, Monday to Sunday, 24 hours |
| SINGAPORE | |
| +65 6499 9702 | charges apply, in English, Monday to Sunday, 24 hours |
| THAILAND | |
| 66 2267 5125 | charges apply, in English, Monday to Friday, 8:30am to 5:30pm (local time); Sunday, 8:30 to 12:30pm (local time) |
| 001 800 611 2957 | toll free, phone must be connected to CAT network, in English, Monday to Sunday, 24 hours |
| +613 9645 5999 | charges apply, in English, Monday to Sunday, 24 hours |
| USA | |
| 1866 397 8170 | toll free, in English, Monday to Sunday, 24 hours |
| +613 9645 5999 | charges apply, in English, Monday to Sunday, 24 hours |
| VIETNAM | |
| 1900 1550 | charges apply, Monday to Sunday, 24 hours |
| +84 8 35473550 | |
| +84 8 62878550 | from outside Vietnam, charges apply, Monday to Sunday, 24 hours |
| Other Countries and Regions | |
| +613 9645 5999 | charges apply, Monday to Sunday, 24 hours |
Jetstar’s Best Toll-Free/800 Customer Service Phone Number
Call 131 538
This is a Jetstar Australia’s Finest customer service telephone number that you can use to contact Jetstar. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Jetstar Australia agent. You can use this number for various tasks such as
- Change, cancel or add to a booking
- Delays or cancellations
- Refunds
- Lost, damaged or delayed baggage
- Making a new booking
- Vouchers or Gift Cards
- Complaints and compliments
- Club Jetstar and Frequent Flyer Loyalty programs
- Jetstar Mastercard & Travel Insurance products
Call 1300 792 688 – Jetstar group bookings
Planning a big trip for a school group, sports group, wedding party or conference? If you’re booking for 10 or more passengers, you can use Jetstar’s special group fares. For group bookings, contact directly this number 1300 792 688 or email on groupreservations@jetstar.com
Here are some benefits of Jetstar group bookings
- Stress-free payment – pay a deposit, then we let you pay the final balance later1
- Haven’t worked out exactly who’s coming? Don’t worry; you can make unlimited name changes at no additional cost, up until 24 hours before departure.
- Waived Payment Fees
- Checked-baggage allowance per person, plus carry-on baggage as per our carry-on baggage limits2
- Baggage allowance can be shared among the group – handy if you’re bringing sports gear
- Dedicated support and booking assistance
- Group bookings are not discounted, but you do get added flexibility and a bunch of great extras
Call 1300 013 800 – Jetstar Travel Card
You can contact Jetstar Travel Card Support of on 1300 013 800
Head Office Contact Number
Corporate Head office address of Jetstar Australia.
PO Box 4713, Melbourne,
VIC 3001, Australia
For any general inquiries, please contact Jetstar head office number : (03) 8628 3400
General Problems that Jetstar Customers Reports
How to cancel a booking or change my surname?
Re-book a delayed or cancelled flight
How to apply for a refund?
Complaints and compliments
Common Problem Categories
- Change, cancel or add to a booking
- Delays or cancellations
- Refunds
- Lost, damaged or delayed baggage
- Making a new booking
- Vouchers or Gift Cards
Contact 1800 257 504 for Jetstar travel insurance enquiries
Jetstar travel insurance is exclusively designed for Jetstar passengers, Jetstar Travel Insurance provides you protection from unexpected events during your trip. Their products are designed to cover you for domestic or overseas trips. A list of products and their benefits can be accessed by clicking here
If you did not receive your Jetstar Travel Insurance Certificate, call Jetstar Phone number on 1800 257 504 8am – 6pm EST.
Contact Jetstar Mastercard and Platinum Mastercard
If you queries for Jetstar Mastercard and Platinum Mastercard Support, contact 1300 150 100 from support 24 hours a day.
Contact Jetstar lost or stolen cards
You can contact Jetstar for lost or stolen cards on 133 937247
Lodge A Complaint to Jetstar
At Jetstar, they place you and your expertise first, which explains why your feedback is really important for them. If you’d like to write to Jetstar and let them know about anything you’ve been unhappy with during your journey, please do so using the Customer Care Feedback form. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the this form. Simply provide your information at Jetstar Complaint department and one of our experts will contact you as soon as possible (within 15 business days).
Contact Jetstar Frequent flyer enquiries
You can call this phone number 13 11 31 to the Jetstar Frequent Flyer Service Centre regarding membership enquiries between the hours of 7 am and 7 pm (AEST) Monday to Saturday and speak to one of our consultants. Please have your Frequent Flyer number and PIN available when calling.
FAQs
How do I escalate a Jetstar complaint?
If you are unsatisfied with how the airline settles your complaint, you can contact the Airline Customer Advocate (ACA). The ACA provides an independent service to customers of Australian domestic airlines. They may be able to help resolve your complaint with Jetstar, Qantas, Regional Express or Virgin Australia.
How do I contact Jetstar Australia?
Call 1300 360 520 for all information you need to help you book your holiday. Available 8:00am – 8:00pm AEDT/AEST Monday to Friday, 8:30am – 5:30pm AEDT/AEST, Saturday and Sunday.
Is Jetstar still owned by Qantas?
As a wholly owned subsidiary of the Qantas Group, Jetstar Airways forms an integral part of the Qantas Group’s two-brand strategy, operating in the leisure and value-based market.
Is there a travel ombudsman in Australia?
ATAS Complaint Appeal Committee (ACAC) is an independent review body specifically established under ATAS to review and determine customer complaints and allegations of non-compliance with the ATAS Charter and Code.
Hopefully, We helped you to get some genuine records of Jetstar phone number to directly contact Jetstar customer service department.
More Ways to Contact Jetstar
Jetstar Live Chat
Jetstar Customer Service
Jetstar Email Support
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Jetstar Help Desk
Jetstar Customer Reviews
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