Email support by Jetstar Australia customer service email @ customer.care@jetstar.com
Average reply time: (8 hours)
Why do customers write email to Jetstar
- Change, cancel or add to a booking
- Delays or cancellations
- Refunds
- Lost, damaged or delayed baggage
Contact Jetstar Email Service – customer.care@jetstar.com
Send an email to customer support at customer.care@jetstar.com. Compose an email that includes all of the important information, such as flight booking number, booking type, and your contact information. Explain the issue in as much detail as possible and wait for a response from Jetstar customer service department.
As an alternative, you can email Jetstar customer service at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.
| JETSTAR DEPARTMENT | EMAIl ADDRESS |
| Jetstar Customer Service | customerservice@jetstar.com |
| Customer Feedback: | customer.response@jetstar.com |
| Jetstar General Inquiries | info@jetstar.com |
| Jetstar Customer Relationship | customer.relationships@jetstar.com |
| Baggage Services | baggage.services@jetstar.com |
| Jetstar group bookings | groupreservations@jetstar.com |
Jetstar Customer Email Support
Contacting Jetstar – by Email or otherwise
Even though customer.care@jetstar.com is Jetstar’s best email, you will find 7 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Jetstar Australia. If you feel this information is wrong or know of other ways to get Jetstar, please let us know so we can discuss with other consumers.
Head Office Address
Corporate Head office address of Jetstar Australia.
PO Box 4713, Melbourne,
VIC 3001, Australia
FAQs
How do I escalate a Jetstar complaint?
If you are unsatisfied with how the airline settles your complaint, you can contact the Airline Customer Advocate (ACA). The ACA provides an independent service to customers of Australian domestic airlines. They may be able to help resolve your complaint with Jetstar, Qantas, Regional Express or Virgin Australia.
How do I contact Jetstar Australia?
Call 1300 360 520 for all information you need to help you book your holiday. Available 8:00am – 8:00pm AEDT/AEST Monday to Friday, 8:30am – 5:30pm AEDT/AEST, Saturday and Sunday.
Is Jetstar still owned by Qantas?
As a wholly owned subsidiary of the Qantas Group, Jetstar Airways forms an integral part of the Qantas Group’s two-brand strategy, operating in the leisure and value-based market.
Is there a travel ombudsman in Australia?
ATAS Complaint Appeal Committee (ACAC) is an independent review body specifically established under ATAS to review and determine customer complaints and allegations of non-compliance with the ATAS Charter and Code.
Hopefully, We helped you to get some genuine contact emails for Jetstar Australia Customer Service.
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