Jetstar Email

Email support by Jetstar Australia customer service email @
Average reply time: (8 hours)

Why do customers write email to Jetstar
  • Change, cancel or add to a booking
  • Delays or cancellations
  • Refunds
  • Lost, damaged or delayed baggage

Contact Jetstar Email Service –

Send an email to customer support at Compose an email that includes all of the important information, such as flight booking number, booking type, and your contact information. Explain the issue in as much detail as possible and wait for a response from Jetstar customer service department.

As an alternative, you can email Jetstar customer service at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Jetstar Customer Service
Customer Feedback:
Jetstar General Inquiries
Jetstar Customer Relationship
Baggage Services
Jetstar group bookings

Jetstar Customer Email Support

Email address
Mailing Department Jetstar Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within 3 Days
Alternate methods phone, web, chat, social media
Quality of help 90%
Best phone number 131 538

Contacting Jetstar – by Email or otherwise

Even though is Jetstar’s best email, you will find 7 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Jetstar Australia. If you feel this information is wrong or know of other ways to get Jetstar, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Jetstar Australia.
PO Box 4713, Melbourne,
VIC 3001, Australia


How do I escalate a Jetstar complaint?
If you are unsatisfied with how the airline settles your complaint, you can contact the Airline Customer Advocate (ACA). The ACA provides an independent service to customers of Australian domestic airlines. They may be able to help resolve your complaint with Jetstar, Qantas, Regional Express or Virgin Australia.

How do I contact Jetstar Australia?
Call 1300 360 520 for all information you need to help you book your holiday. Available 8:00am – 8:00pm AEDT/AEST Monday to Friday, 8:30am – 5:30pm AEDT/AEST, Saturday and Sunday.

Is Jetstar still owned by Qantas?
As a wholly owned subsidiary of the Qantas Group, Jetstar Airways forms an integral part of the Qantas Group’s two-brand strategy, operating in the leisure and value-based market.

Is there a travel ombudsman in Australia?
ATAS Complaint Appeal Committee (ACAC) is an independent review body specifically established under ATAS to review and determine customer complaints and allegations of non-compliance with the ATAS Charter and Code.

Hopefully, We helped you to get some genuine contact emails for Jetstar Australia Customer Service.

More Ways to Contact Jetstar

Jetstar Phone Number
Live Chat Support Jetstar
Jetstar Customer Service
All Contacts Jetstar
Jetstar on Social Media
Jetstar Help Desk

Jetstar Customer Reviews

Average rating:  
 1 reviews
 by Nauman Qaisar on Jetstar

Make sure you have a PhD before trying to navigate Manage your Baggage on line. Whether it is poorly designed by accident or design it is certainly difficult to add extra baggage.