How to contact Jetstar through social media? Message Jetstar through social media websites like Facebook or Twitter and also through Website & App.

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a problem with service, a small issue with an Jetstar booking, or are having trouble making a purchase or technical issue, try using social media to contact Jetstar Australia. Go to the official Jetstar Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Jetstar Social media?
Chat Topics
  • Refunds
  • Lost, damaged or delayed baggage
  • Making a new booking
  • Vouchers or Gift Cards
  • Complaints and compliments
  • Club Jetstar and Frequent Flyer Loyalty programs
  • Jetstar Mastercard & Travel Insurance products

If you have a problem with Jetstar booking, a small issue with an Jetstar Service, or are having trouble making a purchase, try using social media to contact Jetstar Australia. Go to their official Website, Facebook or Twitter, and click on the “message” button.

This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Jetstar Recent Customers

Solved: Re-book a delayed or cancelled flight
Solved: Claim additional expenses as a result of your flight delay or cancellation
Solved: Change a flight or change name
Solved: Billing and direct debit
Solved: Baggage tracing and claims

Jetstar Live Chat Support Statistics

Jetstar Facebook Link
Jetstar Twitter Link
Contact Department Jetstar Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods Phone number, Email, Live Chat
Quality of help 92%
Best phone number 131 538

Contacting Jetstar by Social media or otherwise

Even though Jetstar Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Jetstar Australia. You can reach Jetstar customer support by calling 131 538 number directly.  If you feel this information is wrong or know of other ways to get Jetstar, please let us know so we can discuss with other consumers.

Contact Jetstar through website & app

Customers can also get support from Jetstar Website and Application. In website, there are many options available for customer service. According to Jetstar, over million Australians using My Jetstar app. Here are the links of website & apps for you.

Wbsite :

Android App : Download here

IOS App : Download here

Jetstar Contact us page : Contact us


How do I escalate a Jetstar complaint?
If you are unsatisfied with how the airline settles your complaint, you can contact the Airline Customer Advocate (ACA). The ACA provides an independent service to customers of Australian domestic airlines. They may be able to help resolve your complaint with Jetstar, Qantas, Regional Express or Virgin Australia.

How do I contact Jetstar Australia?
Call 1300 360 520 for all information you need to help you book your holiday. Available 8:00am – 8:00pm AEDT/AEST Monday to Friday, 8:30am – 5:30pm AEDT/AEST, Saturday and Sunday.

Is Jetstar still owned by Qantas?
As a wholly owned subsidiary of the Qantas Group, Jetstar Airways forms an integral part of the Qantas Group’s two-brand strategy, operating in the leisure and value-based market.

Is there a travel ombudsman in Australia?
ATAS Complaint Appeal Committee (ACAC) is an independent review body specifically established under ATAS to review and determine customer complaints and allegations of non-compliance with the ATAS Charter and Code.

Hopefully, We helped you to get some genuine Contact numbers for Jetstar Australia Customer Service.

More Ways to Contact Jetstar

Jetstar Phone Number
Jetstar Live Chat
Jetstar Customer Service
Jetstar Email Support
Jetstar All Contacts

Jetstar Help Desk

Jetstar Customer Reviews

Average rating:  
 1 reviews
 by Nauman Qaisar on Jetstar

Make sure you have a PhD before trying to navigate Manage your Baggage on line. Whether it is poorly designed by accident or design it is certainly difficult to add extra baggage.