Looking for the Optus Australia customer service and support number? To contact optus is very easy. Here are the top 7 ways to get in touch with Optus.
Optus Phone Number
You can reach Optus customer support by calling 133 937 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 9:00 pm and Saturday and Sunday: 9:00 am – 7:00 pm.
Optus Australia Contact/Phone Numbers
| OPTUS DEPARTMENT | CONTACT NUMBER |
| Optus customer service | 133 937 |
| Optus Business Care | 133 343 |
| Optus Enterprice Customers | 134 315 |
| Optus official number | 1800 780 219 |
| General enquires | +61 7 5528 1100 |
| Contact for mobile customers | 1800 123 124 |
| For all other customers | 1800 500 002 |
| Contact for sales enquiries | 1800 780 219 |
| Optusr media enquiries | +61 2 8082 7850 |
| Fixed Line Optus technical support | 1300 300 3322 |
| Optus Fixed Line account queries | 1300 788 379 |
Optus’s Best Toll-Free/800 Customer Service Phone Number
Call 133 937
This is an Optus Australia’s Finest customer service telephone number that you can use to contact optus. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Optus AU agent. You can use this number for various tasks such as
- Mobiles services
- Landline telephone connection
- Internet and cable television
- Optus technical support
- Entertainment services
- Optus billing Support
- Feedback about your experiences in-store or with a particular product
Head Office Contact Number
Corporate Head office address of Optus Australia.
1 Lyon Park Rd, Macquarie Park,
Sydney, NSW 2113
For any general inquiries, please contact Optus head office number : +61298707495
Contacting Optus – by phone or otherwise
Even though 133 937 is Optus’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Optus Australia customer service Support. If you feel this information is wrong or know of other ways to get Optus, please let us know so we can discuss with other consumers.
Contact Optus Via EMAIL ADDRESS
As an alternative, you can email Optus at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.
For General Inquiries : info@optus.com.au
For general queries: optus.business.customer.service@optus.com.au
For Customer Feedback: feedback@optus.com.au
Contact Optus Australia Through Social Media, Website & App
If you have a missing shipment, a small issue with an Optus device, or are having trouble making a purchase, try using social media to contact Optus Australia. Go to their official Facebook or Twitter, and click on the “message” button.
- Optus Website
- Optus Facebook
- Optus Twitter
- Optus YouTube
- Optus Google plus Page
- Optus Instagram
- Optus IOS App
- Optus Android App
- Optus Store Locator Page
- Optus Chat Support
Live Chat Support of Optus Australia
Live chat is great option to contact Optus quicly. If you have a problem with an order or Optus product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Optus Australia on optus.com.au/notices/service-chat and get customer service support for various topics like Billing & General Support, Track your order, Technical issues and Sales.
Optus Australia Regular Customer Service Hours
Mon to Friday: Open 8:00 am – 7:00 pm (local time)
Saturday: Open 9:00 am – 5:00 pm (local time)
Sunday : Closed
| Store hours today | Opening Hours | Closing Hours |
| Monday | 8:00 AM | 7:00 PM |
| Tuesday | 8:00 AM | 7:00 PM |
| Wednesday | 8:00 AM | 7:00 PM |
| Thursday | 8:00 AM | 7:00 PM |
| Friday | 8:00 AM | 7:00 PM |
| Saturday | 9:00 AM | 5:00 PM |
| Sunday | Closed | Closed |
Optus Holiday Hours
Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed
Public Holidays
- Christmas Day
- Easter Sunday
How to contact various departments of Optus
Contact Optus customer service & technical support
In case you’ve got an issue or fault with your device, you can tell your problems & Technical Support department on 13 13 44
If you want to report any damaged device or in case you’ve got a significant issue about Optus device that’s a danger to public security, contact their helpline support number at 1800 505 777 that is open 24 hours per day, 7 days per week.
Contact Optus Business Accounts
Business accounts must contact distinct telephone number, based on how big their company: Sole traders and company together with 1 to 5 employees can contact on 1300 531 761, Moderate sized business with 6 to 150 employees can contact 1300 299 375, and big business with 150+ employees must call 134 315 (in Australia) or +61 2 8087 3140 (from abroad )
Contact Mobile Technical Support
You can contact Mobile Technical Support of Optus on 133 937247
Lodge A Complaint to Optus
At Optus, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at Optus Complaint department and one of our experts will be connected.
Contact Optus Fixed Line technical support
If you queries for fixed line account support, contact 1300 788 379 from working hours 8:30 am to 4:30 pm Monday to Friday and 1300 300 3322 for Fixed Line technical support 27 hours a day.
FAQs
Does Optus have an office in Australia?
With over 25 Optus Business Centres across Australia, our teams have got you covered wherever your business operates.
What is Optus in Australia?
As one of the largest telecommunications companies in Australia, Optus provides mobile, telephony, internet, satellite, entertainment and business network services to more than 10 million customers each day.
How do I contact Optus Australia?
For more information on business phone solutions, explore Optus Loop here. If you’re in need of support, check out the Optus Loop support hub or speak to a business specialist on 133 343.
How do I speak to Optus in Australia?
For support through online chat go to ‘How do I dispute third party purchases’ under optus.com.au/premiumsms You can also contact Optus Customer Service on 1300 300 937 or at optus.com.au/support to chat through your access options.
Hopefully, We helped you to get some genuine Contact numbers for Optus Australia Customer Service.
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More Ways to Contact Optus
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Optus Customer Reviews
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The worst of the worst for customer support.
Watched my friend today make 7calls to support (3calls on hold 1.5hrs) 1 to complaints (2hrs on hold before answered)..Alll overseas operators. Whilst they could spesk English they had little to NO comprehnsion of it. The operators for the most part were of NO help and cut her off when she adked to speak to a supervisor or be put through to Australia..
Changing providers !
Far Q optus !!
I’ve seen the campus and is huge! So much places to go to. There’s tons of places to eat. It’s also quite nice in the buildings.