Jetstar Live Chat

How to chat with Jetstar Australia? Here is the Jetstar Live chat link buy using you can chat with Jetstar Customer Support Agent.

Use above link to launch chat in various departments.
Chat Hours : 24 hours, 7 Days

Select Start chatting if you have any problem, like Jetstar service or Change, cancel or add to a booking. To connect with an Jetstar representative through a messenger service, click this Live chat link and select your appropriate option like Change, cancel or add to a booking, Delays or cancellations, Refunds, Lost, damaged or delayed baggage. Then, there are different categories to choose in each section. After choosing your option, explain your problem by typing it into the text box and hit send. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.

Why did you want to chat with Jetstar?
Chat Topics
  • Change, cancel or add to a booking
  • Delays or cancellations
  • Refunds
  • Lost, damaged or delayed baggage
  • Making a new booking
  • Vouchers or Gift Cards
  • Complaints and compliments
  • Club Jetstar and Frequent Flyer Loyalty programs

This is especially helpful for booking  problems, Change, cancel or add to a booking. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Jetstar Recent Customers

Solved: Re-book a delayed or cancelled flight
Solved: Claim additional expenses as a result of your flight delay or cancellation
Solved: Change a flight or change name
Solved: Billing and direct debit
Solved: Baggage tracing and claims

Jetstar Live Chat Support Statistics

Jetstar Live Chat Link
Mailing Department Jetstar Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods phone, email, web, chat, social media
Quality of help 88%
Best phone number 131 538

Contacting Jetstar – by Chat or otherwise

Even though Jetstar Live chat Support is great service, you will find 5 complete ways of getting in contact with them. Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Jetstar Australia. If you feel this information is wrong or know of other ways to get Jetstar, please let us know so we can discuss with other consumers.

Contact Jetstar through Skype

Need some help? You can call Jetstar anytime via Skype or click to call from your web browser (there’s no charge for these calls – all you need is a data connection).

Contact Jetstar Australia skype : jetstar.airways

Contact Jetstar International : jetstarairways 


How do I escalate a Jetstar complaint?
If you are unsatisfied with how the airline settles your complaint, you can contact the Airline Customer Advocate (ACA). The ACA provides an independent service to customers of Australian domestic airlines. They may be able to help resolve your complaint with Jetstar, Qantas, Regional Express or Virgin Australia.

How do I contact Jetstar Australia?
Call 1300 360 520 for all information you need to help you book your holiday. Available 8:00am – 8:00pm AEDT/AEST Monday to Friday, 8:30am – 5:30pm AEDT/AEST, Saturday and Sunday.

Is Jetstar still owned by Qantas?
As a wholly owned subsidiary of the Qantas Group, Jetstar Airways forms an integral part of the Qantas Group’s two-brand strategy, operating in the leisure and value-based market.

Is there a travel ombudsman in Australia?
ATAS Complaint Appeal Committee (ACAC) is an independent review body specifically established under ATAS to review and determine customer complaints and allegations of non-compliance with the ATAS Charter and Code.

Hopefully, We helped you to get some genuine Contact numbers for Jetstar Australia Customer Service.

More Ways to Contact Jetstar

Jetstar Phone Number
Jetstar Customer Service
Jetstar Email Support
Jetstar All Contacts
Jetstar on Social Media
Jetstar Help Desk

Jetstar Customer Reviews

Average rating:  
 1 reviews
 by Nauman Qaisar on Jetstar

Make sure you have a PhD before trying to navigate Manage your Baggage on line. Whether it is poorly designed by accident or design it is certainly difficult to add extra baggage.