Jetstar Customer Service

Last updated on December 30th, 2023 at 09:03 am

Customer service tips to calling & contacting Jetstar faster. By contacting Jetstar customer service number, you can get your common issues solved & customer reviews.

Jetstar Phone Number

131 538 – Customer Service

You can contact Jetstar customer support by calling 131 538 number directly or call Jetstar customer care at the phone number +613 9645 5999 from abroad. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 24 hours a day, 7 days a week.  If you can’t find what you’re looking for, please contact Jetstar on one of the numbers listed below

You can call Jetstar customer service number and generally discuss for following topics

• Change, cancel or add to a booking
• Delays or cancellations
• Refunds
• Lost, damaged or delayed baggage
• Making a new booking

Contact Jetstar through Skype

Need some help? You can call Jetstar anytime via Skype or click to call from your web browser (there’s no charge for these calls – all you need is a data connection).

Contact Jetstar Australia skype : jetstar.airways

Contact Jetstar International : jetstarairways 

Jetstar Australia Regular Business Hours

Mon to Friday: 24 Hours
Saturday – Sunday: 24 Hours

Contact Jetstar customer service

In case you’ve got an issue or fault with service, you can tell your problems to Jetstar support department on 131 538

If you want to report any Jetstar lost, late or damaged baggage or in case you’ve got a significant issue about Jetstar device that’s a danger to public security, contact their helpline support number at 1800 687 374 that is open 24 hours per day, 7 days per week.

Call 1300 013 800 – Jetstar lost or stolen cards

If your Jetstar card is lost or stolen, contact the jetstar customer service number at any time on this number 1300 013 800 within Australia, or +612 8209 4190 from abroad.

This is the direct customer service line for any lost or stolen cards support.

General Problems that Jetstar Customers Reports

How to cancel a booking or change my surname?

Re-book a delayed or cancelled flight

How to apply for a refund?

Complaints and compliments

Common Problem Categories

• Change, cancel or add to a booking
• Delays or cancellations
• Refunds
• Lost, damaged or delayed baggage
• Making a new booking
• Vouchers or Gift Cards

About Jetstar

Jetstar is an award-winning low-cost airline from Australia Established in 2003 and Operating in the Asia-Pacific region, the company specializes in Domestic Australian and international flights. It’s owned by Qantas Airlines. Contact Jetstar to discover more using our customer support telephone number. Find more info at www.jetstar.com

FAQs

How do I escalate a Jetstar complaint?
If you are unsatisfied with how the airline settles your complaint, you can contact the Airline Customer Advocate (ACA). The ACA provides an independent service to customers of Australian domestic airlines. They may be able to help resolve your complaint with Jetstar, Qantas, Regional Express or Virgin Australia.

How do I contact Jetstar Australia?
Call 1300 360 520 for all information you need to help you book your holiday. Available 8:00am – 8:00pm AEDT/AEST Monday to Friday, 8:30am – 5:30pm AEDT/AEST, Saturday and Sunday.

Is Jetstar still owned by Qantas?
As a wholly owned subsidiary of the Qantas Group, Jetstar Airways forms an integral part of the Qantas Group’s two-brand strategy, operating in the leisure and value-based market.

Is there a travel ombudsman in Australia?
ATAS Complaint Appeal Committee (ACAC) is an independent review body specifically established under ATAS to review and determine customer complaints and allegations of non-compliance with the ATAS Charter and Code.

Hopefully, We helped you to get some genuine customer service numbers for Jetstar Australia.

Jetstar Customer Reviews