Contact Auspost

Phone Number : 137678

Email :

Business Hours: Weekdays hours: 8:00 am - 6:00 pm
Weekends hours: Closed

Website :

Contact Auspost customer service contact numbers

Corporate Head office: 111 Bourke St, Melbourne VIC 3000, Australia

Auspost tracking
Average rating:  
 1 reviews
 by Germaine Roger

Friendly staff. Easy to get to. Reasonable quick service. They try to keep the line moving by helping people with small purchased that don’t need to go through the counter.

AusPost Customer Service is a service division of Australia Post. They offering services like delivery, retail products, financial services, logistics and fulfilment services, direct marketing, and database management services.

Looking for the Auspost customer service and support number? To contact Auspost Tracking is very easy. Here are the top 7 ways to get in touch with Auspost Tracking.

Auspost Phone Number

13 (13 76 78)Customer Service

You can reach Auspost customer support by calling 13 (13 76 78) number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 6:00 pm. (except national public holidays).

Auspost Australia Contact/Phone Numbers

Auspost customer service 13 (13 76 78)
Passport Information Service 131 232
Auspost General enquiries 13 76 79 
Auspost business credit account enquiries 13 11 18
International service +61 3 8847 9980
ShopMate customer service 1300 624 475

Auspost Best Toll-Free/800 Customer Service Phone Number

Call 13 76 79 

Contacting the Australia post customer service can be considered as the most efficient method available for people to get all their questions related to Auspost resolved within a short time period. This is an Auspost Australia’s Finest customer service telephone number that you can use to contact Auspost Tracking. You can use this number for various tasks such as

  • Missing or lost Item
  • Delivery issue
  • Mail redirection and hold
  • Products and services
  • Complaints and feedback

 Head Office Contact Number

Australia Post is a government-owned postal service that was founded in the year 1809. AusPost has its headquarters in Melbourne, Victoria. However, there are about 4,429 retail outlets in metropolitan regions and about 2,561 retail outlets in rural as well as remote areas.

Corporate Head office address of AusPost (Australia Post).
111 Bourke St, Melbourne
VIC 3000, Australia

For any general inquiries, please contact Australia Post head office number : +61 3 8847 9045

Contacting Auspost – by phone or otherwise

Even though 13 (13 76 78) is Auspost’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Auspost. If you feel this information is wrong or know of other ways to get Auspost, please let us know so we can discuss with other consumers.

Contact Auspost Tracking Via EMAIL ADDRESS

As an alternative, you can email Auspoat tracking at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General stamp enquiries :

Stamp orders & account enquiries:

For shopmate Genral Inquiries:

Auspost customer Support:

Australian Post General Info:

Auspoat Tracking:

Auspost Ct supoprt:

Australian Post tracking Service:

Auspoat help:

Auspost Gov support:

Auspoat info:

Contact Auspost Through Social Media, Website & App

If you have a missing shipment, a small issue with an Auspost service, or are having trouble with insurance purchase, try using social media to contact Australia post. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Auspost

Live chat is great option to contact Auspost. If you have a problem with an order or Auspost service, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Australian Post on and get customer service support for various topics like General Support, Track your order, Technical issues and Sales. Live chat pops up from the side on the help & support page you can easily find it.

Auspost Regular Customer Service Hours

Mon to Friday: Open 8:00 am – 6:00 pm (local time)
Saturday & Sunday : Closed

Store hours today Opening Hours Closing Hours
Monday 8:00 AM 6:00 PM
Tuesday 8:00 AM 6:00 PM
Wednesday 8:00 AM 6:00 PM
Thursday 8:00 AM 6:00 PM
Friday 8:00 AM 6:00 PM
Saturday Closed Closed
Sunday Closed Closed

Auspost Holiday Hours

Customer service is closed on most public holidays. Services and trading hours may be affected by public holidays.

Please check local newspapers and in your local Post Offices for notices of upcoming public holiday closures or changes to trading hours.

Public Holidays 2019

  • New Year’s Day – Tuesday 1 January
  • Australia Day – Monday 28 January
  • Good Friday – Friday 19 April
  • Easter Monday – Monday 22 April
  • Anzac Day – Thursday 25 April
  • Christmas Day – Wednesday 25 December
  • Boxing Day – Thursday 26 December

How to contact various departments of Auspost

Contact Auspoat Tracking Customer Service

AusPost tracking customer service is one of the major services that helps the customers in tracking their parcel. You can also track your package by reaching AusPost tracking customer service at 13 (13 76 78).

If you have any questions about Australia Post tracking customer service you can check following link

Tracking your eParcels using Auspost tracking number

Auspost assign a unique barcode to each item in your consignment, which is then scanned and tracked all the way through its journey.

You’ll know when:

  • shipping information is received and approved
  • The item arrives at the relevant delivery facility
  • Driver loads the item into their van
  • The item is delivered

To track your items, simply enter the consignment or barcode number in the online tracking tool or call us on 13 POST (13 76 78).

Please note that tracking may be limited in some remote and regional areas.

How to track missing or lost Item.

If you have missing or lost your item Tracking customer service help to find your item easily. Click here to track your item by using tracking number.

Contact vai online form

Auspost online forms are a quick, private and secure way to get in touch. Here is best and easy way to filling auspost form.

  1. You can fill out a general contact form without you having to create a MyPost account or log in.
  2. If you do have a MyPost account and you’re providing feedback about a specific product or service, using one of the forms below can speed up our reply. It’ll also link to your account, giving you a record of correspondence. Choose from:
    Missing item
    Delivery issue
    Mail redirection or hold
    Product enquiry or feedback

Complaint to Auspost vai Letter

Of course, you can always send us a letter if it’s the easiest option for you. To help us get up-to-speed fast, just make sure you include as much detail as possible. Send your letter to:
Australia Post
Customer Sales and Service
GPO Box 9911


How do I speak to a person at Australia Post?
Call us
In Australia. 13 POST (13 7678)
From overseas. +61 3 8847 9045.
Hearing or speech impaired? Call us with help from the NRS.
Don’t speak English? Call us with help from the TIS.

How do I contact Australia Post delivery Centre?
If your query is regarding your delivery, please visit our help section or call us at 13 76 78 (13 POST).

How do I complain about a parcel not being delivered?
Explain the problem and ask what they can do to fix it. This could include problems with goods: not delivered. damaged in transit.

Who handles USPS deliveries in Australia?
Package dropoff is simple because you can drop off packages at your mailbox or visit a local post office. One major drawback to using USPS for Australian shipping is that the packages are transferred to Australia Post (the national Australian mailing service) once they arrive in Australia.

Hopefully, We helped you to get some genuine Contact numbers for Australia Post Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

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Also Read : Contact Optus

More Ways to Contact Auspost

Auspost Phone Number
Auspost Live Chat
Auspost Customer Service
Auspost Email Support
Auspost Help Desk
Auspost on Social Media

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Auspost tracking
Average rating:  
 1 reviews
 by Germaine Roger

Friendly staff. Easy to get to. Reasonable quick service. They try to keep the line moving by helping people with small purchased that don’t need to go through the counter.