Contact Qantas through Social Media, Website & App

How to contact Qantas through social media? Message Qantas Airways through social media websites like Facebook or Twitter and also through Website & App.

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a problem with service, a small issue with an Qantas booking, or are having trouble with Refunds or technical issue, try using social media to contact Qantas Australia. Go to the official Qantas Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Qantas Social media?
Chat Topics
  • Lost, damaged or delayed baggage
  • Making a new booking
  • Flight delayed
  • Change flight
  • Other issues

If you have a problem with Qantas booking, a small issue with change flight, or are having trouble baggage, try using social media to contact Qantas Airways Australia. Go to their official Website, Facebook or Twitter, and click on the “message” button.

This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Qantas Recent Customers

Solved: Re-book a delayed or cancelled flight
Solved: Claim additional expenses as a result of your flight delay or cancellation
Solved: How do I arrange a wheelchair service between checkin and gate at JFK?
Solved: Billing and direct debit
Solved: Baggage tracing and claims

Qantas Live Chat Support Statistics

Qantas Facebook Link
Qantas Twitter Link
Contact Department Qantas Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods Phone number, Email, Live Chat
Quality of help 88%
Best phone number 13 13 13

Contacting Qantas by Social media or otherwise

Even though Qantas Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Qantas Australia. You can reach Qantas Airways customer support by calling 13 13 13 number directly.  If you feel this information is wrong or know of other ways to get Qantas, please let us know so we can discuss with other consumers.

Contact Qantas Airways through website & app

Customers can also get support from Qantas Airways Website and Application. In website, there are many options available for customer service. According to Qantas, over million Australians using My Qantas app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here

Qantas Contact us page : Contact us

Qantas Customer Reviews

Average rating:  
 18 reviews
 by Mark on Qantas Australia

Cannot get through by phone, cannot send an email it bounces back. Need to find out why I haven't received all of my credit. Won't be flying with Qantas again if this is the support you get.

 by Donna on Qantas Australia

I have been trying to email and phone for Customer Service however I am unable to get through either way

All emails have bounced back - had to give up waiting ..... As I have a Job to do and cannot sit around all day

How do I get a call or how can I get my emails through ?

Can Qantas please advise me what I can do to actually get Service !!!!!

 by Dianne on Qantas Australia

I spent 2 hours 18 mins on hold only to talk to a customer service lady for 5 minutes and then got cut off.

My issue is not resolved and I will not waste another 2 hours of my time waiting to be cut off again.

Qantas this is a joke

Hopefully, We helped you to get some genuine Contact numbers for Qantas Australia Customer Service.

More Ways to Contact Qantas

Qantas Phone Number
Qantas Live Chat
Qantas Customer Service
Qantas Email Support
Qantas All Contacts
Qantas Help Pages