Contact Qantas through Social Media, Website & App

How to contact Qantas through social media? Message Qantas Airways through social media websites like Facebook or Twitter and also through Website & App.

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a problem with service, a small issue with an Qantas booking, or are having trouble with Refunds or technical issue, try using social media to contact Qantas Australia. Go to the official Qantas Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Qantas Social media?
Chat Topics
  • Lost, damaged or delayed baggage
  • Making a new booking
  • Flight delayed
  • Change flight
  • Other issues

If you have a problem with Qantas booking, a small issue with change flight, or are having trouble baggage, try using social media to contact Qantas Airways Australia. Go to their official Website, Facebook or Twitter, and click on the “message” button.

This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Qantas Recent Customers

Solved: Re-book a delayed or cancelled flight
Solved: Claim additional expenses as a result of your flight delay or cancellation
Solved: How do I arrange a wheelchair service between checkin and gate at JFK?
Solved: Billing and direct debit
Solved: Baggage tracing and claims

Qantas Live Chat Support Statistics

Qantas Facebook Link
Qantas Twitter Link
Contact Department Qantas Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods Phone number, Email, Live Chat
Quality of help 88%
Best phone number 13 13 13

Contacting Qantas by Social media or otherwise

Even though Qantas Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Qantas Australia. You can reach Qantas Airways customer support by calling 13 13 13 number directly.  If you feel this information is wrong or know of other ways to get Qantas, please let us know so we can discuss with other consumers.

Contact Qantas Airways through website & app

Customers can also get support from Qantas Airways Website and Application. In website, there are many options available for customer service. According to Qantas, over million Australians using My Qantas app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here

Qantas Contact us page : Contact us


Where can I complain to Qantas?
If you would like to tell us about an experience with Qantas, you can provide your feedback via our Customer Care Form.

Where is Qantas based in Australia?
Qantas is a founding member of the Oneworld airline alliance. The airline is based in the Sydney suburb of Mascot, adjacent to its main hub at Sydney Airport.

What is Qantas most complained about?
The ACCC began investigating Qantas cancellations after being inundated with complaints. Qantas was the most complained about company in the past two financial years, the ACCC said, and 50% of those complaints last year – about 1,300 instances – were related to cancelled flights.

What are the weaknesses of Qantas?
Weaknesses. High Operating Costs: Qantas, like other full-service carriers, faces high operating costs due to labor expenses, fuel costs, and aircraft maintenance. These costs can impact profitability, especially during economic uncertainty or increasing competition.

Hopefully, We helped you to get some genuine Contact numbers for Qantas Australia Customer Service.

More Ways to Contact Qantas

Qantas Phone Number
Qantas Live Chat
Qantas Customer Service
Qantas Email Support
Qantas All Contacts
Qantas Help Pages

Qantas Customer Reviews

Average rating:  
 21 reviews
 by susan Good on Qantas Australia

131313 forget it ,it's an absolute , waited for 4 and a half hours no body picked up.

Our flights have changed and Qantat tell us to phone urgently.....right oh how?

Qantas you are a laughing stock......Never again

 by Chris on Qantas Australia

Waited more than 4 hours, hung up and then sent an email which bounced back. I've now written a snail mail letter. I live in hope!

 by marbeth on Qantas Australia

Im in contact with you as I want to claim my refund. A Flight that you cancelled yourself. a refund was requested about month ago, but nothing came.

I have been trying to call so many times without any success. they let you wait for hours, so i have to hang up as i don't have time to wait for over an hour. I call everyday with the same experience.

i have also sent an email but just bounce back to me. Why are you avoiding.

very very bad customer service. i will not use qantas again ever.