Email support by Qantas Australia customer service email @ info@qantas.com
Average reply time: (12 hours)
Why do customers write email to Qantas
- Change, cancel or add to a booking
- Delays or cancellations
- Complaints and compliments
- Refunds
- Lost, damaged or delayed baggage
Contact Qantas Email Service – info@qantas.com
Send an email to customer support at info@qantas.com. Compose an email that includes all of the important information, such as flight booking number, booking type, and your contact information. Explain the issue in as much detail as possible and wait for a response from Qantas customer service department.
As an alternative, you can email Qantas customer service at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.
If you are an investor and want information about investing in Qantas, shareholder information or share performance, email on registry@qantas.com.
| Qantas DEPARTMENT | EMAIl ADDRESS |
| For Qantas Customer care | info@qantas.com |
| Qantas Customer Service | user@qantas.com |
| For investing in Qantas | registry@qantas.com |
| Requesting specific assistance | specialhandling@qantas.com |
Qantas Customer Email Support
Contacting Qantas – by Email or otherwise
Even though info@qantas.com is Qantas’s best email, you will find 7 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Qantas Australia. If you feel this information is wrong or know of other ways to get Qantas, please let us know so we can discuss with other consumers.
Head Office Address
Corporate Head office address of Qantas Australia.
Qantas Airways, 10 Bourke Rd,
Mascot, NSW, 2020, Australia
FAQs
Where can I complain to Qantas?
If you would like to tell us about an experience with Qantas, you can provide your feedback via our Customer Care Form.
Where is Qantas based in Australia?
Qantas is a founding member of the Oneworld airline alliance. The airline is based in the Sydney suburb of Mascot, adjacent to its main hub at Sydney Airport.
What is Qantas most complained about?
The ACCC began investigating Qantas cancellations after being inundated with complaints. Qantas was the most complained about company in the past two financial years, the ACCC said, and 50% of those complaints last year – about 1,300 instances – were related to cancelled flights.
What are the weaknesses of Qantas?
Weaknesses. High Operating Costs: Qantas, like other full-service carriers, faces high operating costs due to labor expenses, fuel costs, and aircraft maintenance. These costs can impact profitability, especially during economic uncertainty or increasing competition.
Hopefully, We helped you to get some genuine contact emails for Qantas Australia Customer Service.
More Ways to Contact Qantas
Qantas Phone Number
Qantas Live Chat
Qantas Customer Service
Qantas All Contacts
Qantas on Social Media
Qantas Help Pages
Qantas Customer Reviews
131313 forget it ,it's an absolute , waited for 4 and a half hours no body picked up.
Our flights have changed and Qantat tell us to phone urgently.....right oh how?
Qantas you are a laughing stock......Never again
Waited more than 4 hours, hung up and then sent an email which bounced back. I've now written a snail mail letter. I live in hope!
Im in contact with you as I want to claim my refund. A Flight that you cancelled yourself. a refund was requested about month ago, but nothing came.
I have been trying to call so many times without any success. they let you wait for hours, so i have to hang up as i don't have time to wait for over an hour. I call everyday with the same experience.
i have also sent an email but just bounce back to me. Why are you avoiding.
very very bad customer service. i will not use qantas again ever.