Qantas Live Chat

How to chat with Qantas Australia? Here is the Qantas Live chat link buy using you can chat with Qantas customer support Agent.

Use above link to launch chat in various departments.
Chat Hours : 24 hours, 7 Days

Select Start chatting if you have any problem, like Changing, cancelling or amending a flight booking, Baggage Information. To connect with an Qantas representative through a messenger service, click this Live chat link and select your appropriate option like Change, cancel or add to a booking, Delays or cancellations, Refunds, Lost, damaged or delayed baggage. Then, there are different categories to choose in each section. After choosing your option, explain your problem by typing it into the text box and hit send. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.

Important Information

Qantas Live Chat is subject to agent availability and, when available, a ‘pop up’ to live chat will be displayed automatically. If a chat agent is not available when you have a question, Qantas have a comprehensive list of answers to their Frequently Asked Questions via this link.

Why did you want to chat with Qantas?
Chat Topics
  • Changing, cancelling or amending a flight booking
  • Delays or cancellations
  • Refunds
  • Baggage Problem
  • Making a new booking
  • Link separate bookings
  • Complaints and compliments
  • Club Qantas and Frequent Flyer Loyalty programs

This is especially helpful for booking  problems, Change, cancel or add to a booking. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Qantas Recent Customers

Solved: Re-book a delayed or cancelled flight
Solved: Igot a message my flight was changed. what are my options?
Solved: How many hours prior to a international flight should I arrive to the airport
Solved: My suitcase was damaged on my QANTAS flight from Singapore
Solved: Want to email someone regarding frequent flyers program

The following answers may provide you with immediate help

Qantas Live Chat Support Statistics

Qantas Live Chat Link
Mailing Department Qantas Customer Service
Customer service hours Subject to agent availability
Is Call-back available No
Normal response time Within an Hour
Alternate methods phone, email, web, social media
Quality of help 85%
Best phone number 13 13 13

Contacting Qantas – by Chat or otherwise

Even though Qantas Live chat Support is great service, you will find 5 complete ways of getting in contact with them. Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Qantas Australia. If you feel this information is wrong or know of other ways to get Qantas, please let us know so we can discuss with other consumers.

Qantas Customer Reviews

Average rating:  
 18 reviews
 by Mark on Qantas Australia

Cannot get through by phone, cannot send an email it bounces back. Need to find out why I haven't received all of my credit. Won't be flying with Qantas again if this is the support you get.

 by Donna on Qantas Australia

I have been trying to email and phone for Customer Service however I am unable to get through either way

All emails have bounced back - had to give up waiting ..... As I have a Job to do and cannot sit around all day

How do I get a call or how can I get my emails through ?

Can Qantas please advise me what I can do to actually get Service !!!!!

 by Dianne on Qantas Australia

I spent 2 hours 18 mins on hold only to talk to a customer service lady for 5 minutes and then got cut off.

My issue is not resolved and I will not waste another 2 hours of my time waiting to be cut off again.

Qantas this is a joke

Hopefully, We helped you to get some genuine Contact numbers for Qantas Australia Customer Service.

More Ways to Contact Qantas

Qantas Phone Number
Qantas Customer Service
Qantas Email Support
Qantas All Contacts
Qantas on Social Media
Qantas Help Pages