Contact Optus Through Social Media, Website & App

How to contact optus through social media? Message Optus through social media websites like Facebook or Twitter and also through Website, App & Optus Webmail Support.

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a missing order shipment, a small issue with an Optus device, or are having trouble making a purchase or technical issue, try using social media to contact Optus Australia. Go to the official Optus Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Optus Social media?
Chat Topics
  • Technical Support
  • Billing & General Support
  • Return an Order
  • Change Order
  • Sales Support
  • Track an Order
  • For different reason

This is especially helpful for recurring problems, broadband issues, which can require you to reconnect to the Internet or re-configure your web browser settings. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Optus Recent Customers

Solved: Optus locked phone not taking any SIM cards
Solved: Can’t unlock my iPhone 4S
Solved: Internet dropping out 10-20 times a day, no inform…
Solved: Billing and direct debit
Solved: Deactivate my sim

Optus Live Chat Support Statistics

Optus Facebook Link
Optus Twitter Link
Contact Department Optus Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb, chat
Quality of help 90%
Best phone number 133 937

Contacting Optus by Social media or otherwise

Even though Optus Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Optus Australia. You can reach Optus customer support by calling 133 937 number directly.  If you feel this information is wrong or know of other ways to get Optus, please let us know so we can discuss with other consumers.

Contact Optus through website & app

Customers can also get support from Optus Website and Application. In website, there are many options available for customer service. According to Optus, over 4 million Australians using My Optus app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here

Optus Webmail Support

Optus webmail is your free email service and your own address you can use on mac/pc, mobile, tablet.

This online service for Optus webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage. Just enter your optus webmail username & password and enjoy.

optus webmail

Optus Customer Reviews

Average rating:  
 2 reviews
 by A. Nonumus. on Optus Australia

The worst of the worst for customer support.

Watched my friend today make 7calls to support (3calls on hold 1.5hrs) 1 to complaints (2hrs on hold before answered)..Alll overseas operators. Whilst they could spesk English they had little to NO comprehnsion of it. The operators for the most part were of NO help and cut her off when she adked to speak to a supervisor or be put through to Australia..

Changing providers !

Far Q optus !!

 by Arron Tai on Optus Australia

I’ve seen the campus and is huge! So much places to go to. There’s tons of places to eat. It’s also quite nice in the buildings.

Hopefully, We helped you to get some genuine Contact numbers for Optus Australia Customer Service.

More Ways to Contact Optus

Optus Phone Number
Optus Live Chat
Optus Customer Service
Optus Email Support
Optus All Contacts
Optus help pages