Optus Help Pages

Here are some help pages that customers can contact like Optus Customer FAQ, Forum, and Online Help

Contact Optus Help @ optus.com.au

Navigate to https://www.optus.com.au/shop/support/answer/how-to-contact-optus?answerId=1371&question=How%20to%20Contact%20Optus&typeId=6 first. If you have a problem with an order or Optus product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.

General Problems that Optus Customers Reports

  • Billing & Recharging
  • Managing your Service
  • Troubleshooting & Device Help
  • Buying & Upgrading
  • Moving & Disconnecting
  • Username & Password Help
  • Getting Started
  • Coverage & Travel
  • Complaints
  • Something Else?

Contacting Optus Help Pages

This is the official customer support page of Optus, which contains different options for contacting them about a variety of issues. If you are looking for Optus’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Optus directly by calling their customer service number at 133 937

Optus Frequently Asked Questions

Where is Optus head office?

Optus Corporate Head office is located at 1 Lyon Park Rd, Macquarie Park, Sydney, NSW 2113

Prepaid Mobile Phone: How To Change Plans

Our Prepaid Mobile Phone plans are packed with data and a large range of recharge options to suit your daily needs. If you’re looking to switch from Prepaid to Postpaid or vice versa, check out this page instead.

I run a business, are there any services which cater to businesses?

Yes, there’s a selection of company certain services and products, tailored to the dimensions of the provider. They offer you a selection of solutions to ease workplace communication and cooperation, in addition to information, web and security solutions. For face-to-face information, you will find specialized small business service centres, which could also be found on the store locator. It is possible to use the optus businss contact number to learn about company solutions.

How do I sign up at Optus?

You can register for services on the phone, the internet or in-store. You will need to present some personal information, such as a valid ID and verifiable contact information. For a full list on what to bring with you, check out this webpage.

How do I contact Optus Australia?

Customers can contact optus via this customer service number 133 937 or via optus live chat support or via email at info@optus.com.au.

What is Optus contact phone number?

Optus Australia’s best phone number is 133 937. Also customers from abroad use +61 2 8082 5678. Calls from an Optus Roaming Mobile Phone to this number are free. General & Billing Enquiries. Mon – Fri: 8am – 7pm AEST.

Is Optus an Australian company?

Yes, Singtel Optus Pty Limited d/b/a Optus is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of Singtel (a company headquartered in Singapore) since 2001.

Is Virgin owned by Optus?

Yes, In January 2006, Optus bought all other shares in the business, and Virgin Mobile became a wholly owned subsidiary of Optus. A long-term licensing agreement was established for the business to continue trading under the Virgin brand.

How long has Optus been in Australia?

Around 25 years. Optus was granted its carrier licence in November 19, 1991. the telecommunications company has survived many ups and downs.

What is Optus billing?

You can make direct billing means all apps, in-app purchases, music, eBooks and movies or TV Shows purchased through Google Play are added to your monthly Optus bill.

How do I email Optus customer service?

Here are Optus address to email Optus customer service Written Complaint. thier complaints mailing address is: PO Box 306 Salisbury South 5106 SA.

How many Optus stores are there in Australia?

Optus is the Australia’s second-largest telecommunications company with over 353 Optus stores.

Email Complaint. Our complaints email address is: enquiries@optus.com.au

Hopefully, We helped you to get some genuine information about Optus help pages Customer Service.

Other Ways to Contact Optus

Optus Customer Reviews

Average rating:  
 2 reviews
 by A. Nonumus. on Optus Australia

The worst of the worst for customer support.

Watched my friend today make 7calls to support (3calls on hold 1.5hrs) 1 to complaints (2hrs on hold before answered)..Alll overseas operators. Whilst they could spesk English they had little to NO comprehnsion of it. The operators for the most part were of NO help and cut her off when she adked to speak to a supervisor or be put through to Australia..

Changing providers !

Far Q optus !!

 by Arron Tai on Optus Australia

I’ve seen the campus and is huge! So much places to go to. There’s tons of places to eat. It’s also quite nice in the buildings.