How to chat with Optus Australia? Here is the Optus Live chat link buy using you can chat with Optus Agent.
https://www.optus.com.au/notices/service-chat
Use above link to launch chat
Chat Hours : 24 hours, 7 Days
Select Start chatting if you have any problem, like Billing & General Support, Track your order, Technical issues & Sales . To connect with an Optus representative through a messenger service, click this Live chat link and select your appropriate option like personal or business. Then, there are main two categories to choose, Optus mobile & Home phone, broadband & nbn. After choosing your option, explain your problem by typing it into the text box and hit send. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.
Why did you want to chat with Optus?
Chat Topics
- Technical Support
- Billing & General Support
- Return an Order
- Change Order
- Sales Support
- Track an Order
- For different reason
This is especially helpful for recurring problems, broadband issues, which can require you to reconnect to the Internet or re-configure your web browser settings. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.
Popular chat topics by Optus Recent Customers
Solved: Optus locked phone not taking any SIM cards
Solved: Can’t unlock my iPhone 4S
Solved: Internet dropping out 10-20 times a day, no inform…
Solved: Billing and direct debit
Solved: Deactivate my sim
Optus Live Chat Support Statistics
Contacting Optus – by Chat or otherwise
Even though Optus Live chat Support is great, you will find 5 complete ways of getting in contact with them. Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Optus Australia. If you feel this information is wrong or know of other ways to get Optus, please let us know so we can discuss with other consumers.
Important Information
24/7 Live Chat: Not available to Optus DSL customers. Excludes technical support and Fleet mobile services. Available for customers with a valid ABN or ACN.
My Business Fast Lane: Available to customers with a valid ABN/ACN. You must enter your eligible mobile number or eligible fixed phone number to receive fast tracking in the phone queue when you call customer service on 133 937. My Business Fast Lane is separate from Premium Support.
FAQs
Does Optus have an office in Australia?
With over 25 Optus Business Centres across Australia, our teams have got you covered wherever your business operates.
What is Optus in Australia?
As one of the largest telecommunications companies in Australia, Optus provides mobile, telephony, internet, satellite, entertainment and business network services to more than 10 million customers each day.
How do I contact Optus Australia?
For more information on business phone solutions, explore Optus Loop here. If you’re in need of support, check out the Optus Loop support hub or speak to a business specialist on 133 343.
How do I speak to Optus in Australia?
For support through online chat go to ‘How do I dispute third party purchases’ under optus.com.au/premiumsms You can also contact Optus Customer Service on 1300 300 937 or at optus.com.au/support to chat through your access options.
Hopefully, We helped you to get some genuine Contact numbers for Optus Australia Customer Service.
More Ways to Contact Optus
Optus Customer Service
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Optus Customer Reviews
The worst of the worst for customer support.
Watched my friend today make 7calls to support (3calls on hold 1.5hrs) 1 to complaints (2hrs on hold before answered)..Alll overseas operators. Whilst they could spesk English they had little to NO comprehnsion of it. The operators for the most part were of NO help and cut her off when she adked to speak to a supervisor or be put through to Australia..
Changing providers !
Far Q optus !!
I’ve seen the campus and is huge! So much places to go to. There’s tons of places to eat. It’s also quite nice in the buildings.