Optus Email

Email support by Optus Australia customer service email @ info@optus.com.au
Average reply time: (8 hours)

Why do customers write email to Optus
  • Update account details
  • Complaint
  • Refund
  • Billing & Recharge

Contact Optus Email Service – info@optus.com.au

Send an email to customer support at info@optus.com.au. Compose an email that includes all of the important information, such as an order tracking number, product type, and your contact information. Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email Optus at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Contact Optus Business Email : optus.business.customer.service@optus.com.au

For Customer Feedback: feedback@optus.com.au

Optus Customer Email Support

Email address info@optus.com.au
Mailing Department Optus Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time 24 Hours
Alternate methods phone, web, chat, social media
Quality of help 85%
Best phone number 133 937

Contacting Optus – by Email or otherwise

Even though info@optus.com.au is Optus’s best email, you will find 4 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Optus Australia. If you feel this information is wrong or know of other ways to get Optus, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Optus Australia.
1 Lyon Park Rd, Macquarie Park,
Sydney, NSW 2113
For any general inquiries, please contact Optus head office number : 1800 505 777


Does Optus have an office in Australia?
With over 25 Optus Business Centres across Australia, our teams have got you covered wherever your business operates.

What is Optus in Australia?
As one of the largest telecommunications companies in Australia, Optus provides mobile, telephony, internet, satellite, entertainment and business network services to more than 10 million customers each day.

How do I contact Optus Australia?
For more information on business phone solutions, explore Optus Loop here. If you’re in need of support, check out the Optus Loop support hub or speak to a business specialist on 133 343.

How do I speak to Optus in Australia?
For support through online chat go to ‘How do I dispute third party purchases’ under optus.com.au/premiumsms You can also contact Optus Customer Service on 1300 300 937 or at optus.com.au/support to chat through your access options.

Hopefully, We helped you to get some genuine Contact numbers for Optus Australia Customer Service.

More Ways to Contact Optus

Optus Customer Service
Live Chat Support Optus
Optus Phone Number
Optus Help Desk
Social Media Support Optus
All Optus contacts

Optus Customer Reviews

Average rating:  
 2 reviews
 by A. Nonumus. on Optus Australia

The worst of the worst for customer support.

Watched my friend today make 7calls to support (3calls on hold 1.5hrs) 1 to complaints (2hrs on hold before answered)..Alll overseas operators. Whilst they could spesk English they had little to NO comprehnsion of it. The operators for the most part were of NO help and cut her off when she adked to speak to a supervisor or be put through to Australia..

Changing providers !

Far Q optus !!

 by Arron Tai on Optus Australia

I’ve seen the campus and is huge! So much places to go to. There’s tons of places to eat. It’s also quite nice in the buildings.