Auspost customer service

Customer service tips to calling & contacting auspost faster. By contacting Auspost customer service number, you can get your common issues solved & customer reviews.

Auspost Phone Number

00 61 3 8847 9045 – Customer Service

You can reach auspost customer support by calling 137678 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 6:00 pm.

You can call Australia Post customer service number and generally discuss for following topics

  • Missing item
  • Delivery issue
  • Mail redirection and hold
  • Products and services
  • Complaints and feedback
Call 13 11 18 – Auspost Business Care

This is the direct, Business customer service line for any and all Auspost issues. Start here to get your business service set up with Australia Post,  help with Delivery issue, Missing item, and get your Products and services issues solved. They can help you.

Contact Auspost in your own language using Translating and Interpreting Service (TIS)

Contact 1300 624 47 – Auspost shopmate customer service

This is the direct, Auspost shopmate customer service line for any and all Shopmate issues.

You can contact Australia Post ShopMate customer contact centre on 1300 624 475 between 8am-6pm (AEST) Monday – Friday for further support or email them at

Please ensure that you quote your Australia Post Customer Number and ShopMate Suite Number.

Call  1800 331 794 Australia post collectables

Australia Post collectables provilde Toll-free number 1800 331 794 for Stamp orders & account enquiries Mon to Fri 8.30am -5pm AEST (except public holidays).

For more information or queries on store locations, payment, cancellation, delivery, or others reach the Australia Post customer service.

Call  13 (13 76 78) Auspost Tracking Customer Service

Auspost tracking customer service is one of the major services that helps the customers in tracking their parcel. You can also track your package by reaching AusPost tracking customer service at 13 (13 76 78).

If you have any questions about Australia Post tracking customer service you can check following link for tracking help.

General Problems that Auspost Customers Reports

  • Why don’t Australia Post deliver all mail?
  • When will we get a post office in Green Square Sydney ?
  • How do i find my parcel?
  • Can I stop a parcel being sent

For more Problem and solution click here to Auspost community

Common Problem Categories

  • Delivery options & issues
  • ID, accounts & documents Issues
  • Money & insurance
  • Missing Item
  • Product and Services

About Auspost

Auspoat is also called Australia Post is the government-owned corporation that provides postal services in Australia. The Australia Post operates close to 4,500 post offices across the country. Headquartered in Melbourne, Victoria. Auspost is a government-owned postal service that was founded in the year 1809.


How do I speak to a person at Australia Post?
Call us
In Australia. 13 POST (13 7678)
From overseas. +61 3 8847 9045.
Hearing or speech impaired? Call us with help from the NRS.
Don’t speak English? Call us with help from the TIS.

How do I contact Australia Post delivery Centre?
If your query is regarding your delivery, please visit our help section or call us at 13 76 78 (13 POST).

How do I complain about a parcel not being delivered?
Explain the problem and ask what they can do to fix it. This could include problems with goods: not delivered. damaged in transit.

Who handles USPS deliveries in Australia?
Package dropoff is simple because you can drop off packages at your mailbox or visit a local post office. One major drawback to using USPS for Australian shipping is that the packages are transferred to Australia Post (the national Australian mailing service) once they arrive in Australia.

Hopefully, We helped you to get some genuine customer service numbers fo Australia Post.

Auspost Customer Reviews

Average rating:  
 1 reviews
 by Germaine Roger on Auspost tracking

Friendly staff. Easy to get to. Reasonable quick service. They try to keep the line moving by helping people with small purchased that don’t need to go through the counter.