Contact AIA

Last updated on January 3rd, 2024 at 02:57 am

Looking for the AIA Australia customer service and support number? To contact AIA is very easy. Here are the top 7 ways to get in touch with AIA.

AIA Phone Number

1800 333 613 – Customer Service

You can reach AIA customer support by calling 1800 333 613 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 6:00 pm AEDT and Saturday and Sunday: Closed. 

AIA Australia Contact/Phone Numbers

AIA’s Best Toll-Free/800 Customer Service Phone Number 

Call 1800 333 613

This is an AIA Australia’s Finest customer service telephone number that you can use to contact AIA. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a AIA AU agent. You can use this number for various tasks such as

• Life Cover issue
• Total & Permanent Disablement issue
• Crisis Recovery issue
• Income Protection issue
• AIA Vitality issue
• AIA technical support
• A different issue

 Head Office Contact Number

Corporate Head office address of AIA Australia.
509 St Kilda Rd,
Melbourne VIC 3004, Australia

For any general inquiries, please contact AIA head office number : +61 3 9009 4800

Contacting AIA – by phone or otherwise

Even though 1800 333 613 is AIA’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for AIA Australia customer service Support. If you feel this information is wrong or know of other ways to get AIA, please let us know so we can discuss with other consumers.

Contact AIA Via EMAIL ADDRESS

As an alternative, you can email AIA at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries : info.au@aiavitality.com.au

For Group Complaint email : au.groupcomplaints@aia.com

For other email address : vitality.rest@aia.com.au, vitality@aia.com.au, au.complaints@aia.com

For Career email: au.aiacareers@aia.com

Contact AIA Australia Through Social Media, Website & App

If you have a missing insurance service, a small issue with an AIA insurance, or are having trouble making a purchase, try using social media to contact AIA Australia. Go to their official Facebook or Twitter, and click on the “message” button.

• AIA Website
• AIA Facebook
• AIA Twitter
• AIA YouTube
• AIA IOS App
• AIA Android App
• Lodge a Complaint to AIA
• AIA Chat Support

Live Chat Support of AIA Australia

Live chat is great option to contact AIA quickly. If you have a problem with Claim or AIA Service, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with AIA Australia on http://www.aia.com.au/en/individual/help-support.html and get customer service support for various topics like General Support, Track your claim or other insurance issues.

AIA Australia Regular Customer Service Hours

Mon to Friday: Open 8:00 am – 6:00 pm (AEDT)
Saturday and Sunday : Closed

AIA Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

Public Holidays: Closed

How to contact various departments of AIA

Contact AIA customer service Department

In case you’ve got an issue or probles with your service, you can tell your problems on this department on 1800 333 613.

Contact AIA Business Accounts

Business accounts must contact distinct telephone number, based on how big their company if you want to join this department or any issue regarding this department calling this number 1800 333 613.

AIA Media department contact

if you want to any issue or problem for regarding AIA media department please contact following numbers and email:

BRENDAN ALTADONNA, GRA COSWAY
PH: +61 409 919 891
EMAIL: baltadonna@gracosway.com.au

SARAH PHILLIPS , AIA AUSTRALIA
PH: +61 498 494 791
EMAIL: Sarah.Phillips@aia.com

AIA Vitality rewards department Contact

Enjoy up to 50% off Lifestyle and Travel Rewards!!. As you make healthy choices, like eating right, going to the gym or for a health screening, you earn AIA Vitality Points. The more points you earn, the higher your AIA Vitality Status and the greater the rewards. Enjoy your rewards today!. if you want to join this department or any issue regarding this department visit on this webpage.

Lodge A Complaint to AIA

At AIA, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at AIA Complaint department and one of our experts will be connected.

FAQs

Who is AIA Australia owned by?
AIA Australia is part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group – with a presence in 18 markets across the Asia-Pacific region. Established in 1919, AIA has been serving millions of people and generations of families all around the Asia-Pacific region for over a century.

How do I contact AIA Australia insurance?
Key contact centre numbers
For priority protection, aia vitality & aia health. 1800 033 490. 8am to 6pm (AEST/AEDT) …
For tailored protection – previously comminsure protection. 1800 805 686. 9am to 5pm (AEST/AEDT) …
For guaranteed annuities and investment growth bonds. 1800 624 100. 9:00am to 5pm (AEST/AEDT)

How do I contact AIA?
We assure you that your satisfaction and our relationship with you will always be our number one priority. Need assistance? Please feel free to — • Chat with AYA of AIA Philippines on FB Messenger • Send us an e-mail at customerservice.ph@aia.com • Call our Customer Hotline at (02) 8528 – 2000 Important Note!

Is AIA owned by CBA?
Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945. AIA Australia Limited ABN 79 004 837 861 AFSL 230043 (AIA Australia) is not part of the CBA Group and CBA does not guarantee and is not responsible for the performance of products issued by AIA Group or AIA Australia.

Hopefully, We helped you to get some genuine Contact numbers for AIA Australia Customer Service.

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