Looking for the AIA Australia customer service and support number? To contact AIA is very easy. Here are the top 7 ways to get in touch with AIA.
AIA Phone Number
1800 333 613 – Customer Service
You can reach AIA customer support by calling 1800 333 613 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 6:00 pm AEDT and Saturday and Sunday: Closed.
AIA Australia Contact/Phone Numbers
DEPARTMENT OF AIA | CONTACT NUMBER |
AIA customer service | 1800 333 613 |
Complaint Number AIA | 1800 848 254 |
AIA media department contact | +61 409 919 89, +61 498 494 791 |
Head office AIA Contact | +61 3 9009 4800 |
General enquires | 1800 333 613 |
AIA Business Department | 1800 333 613 |
AIA’s Best Toll-Free/800 Customer Service Phone Number
Call 1800 333 613
This is an AIA Australia’s Finest customer service telephone number that you can use to contact AIA. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a AIA AU agent. You can use this number for various tasks such as
- Life Cover issue
- Total & Permanent Disablement issue
- Crisis Recovery issue
- Income Protection issue
- AIA Vitality issue
- AIA technical support
- A different issue
Head Office Contact Number
Corporate Head office address of AIA Australia.
509 St Kilda Rd,
Melbourne VIC 3004, Australia
For any general inquiries, please contact AIA head office number : +61 3 9009 4800
Contacting AIA – by phone or otherwise
Even though 1800 333 613 is AIA’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for AIA Australia customer service Support. If you feel this information is wrong or know of other ways to get AIA, please let us know so we can discuss with other consumers.
Contact AIA Via EMAIL ADDRESS
As an alternative, you can email AIA at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.
For General Inquiries : info.au@aiavitality.com.au
For Group Complaint email : au.groupcomplaints@aia.com
For other email address : vitality.rest@aia.com.au, vitality@aia.com.au, au.complaints@aia.com
For Career email: au.aiacareers@aia.com
Contact AIA Australia Through Social Media, Website & App
If you have a missing insurance service, a small issue with an AIA insurance, or are having trouble making a purchase, try using social media to contact AIA Australia. Go to their official Facebook or Twitter, and click on the “message” button.
- AIA Website
- AIA Facebook
- AIA Twitter
- AIA YouTube
- AIA IOS App
- AIA Android App
- Lodge a Complaint to AIA
- AIA Chat Support
Live Chat Support of AIA Australia
Live chat is great option to contact AIA quickly. If you have a problem with Claim or AIA Service, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with AIA Australia on http://www.aia.com.au/en/individual/help-support.html and get customer service support for various topics like General Support, Track your claim or other insurance issues.
AIA Australia Regular Customer Service Hours
Mon to Friday: Open 8:00 am – 6:00 pm (AEDT)
Saturday and Sunday : Closed
Store hours today | Opening Hours | Closing Hours |
Monday | 8:00 AM | 6:00 PM |
Tuesday | 8:00 AM | 6:00 PM |
Wednesday | 8:00 AM | 6:00 PM |
Thursday | 8:00 AM | 6:00 PM |
Friday | 8:00 AM | 6:00 PM |
Saturday | Closed | Closed |
Sunday | Closed | Closed |
AIA Holiday Hours
Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed
Public Holidays: Closed
How to contact various departments of AIA
Contact AIA customer service Department
In case you’ve got an issue or probles with your service, you can tell your problems on this department on 1800 333 613.
Contact AIA Business Accounts
Business accounts must contact distinct telephone number, based on how big their company if you want to join this department or any issue regarding this department calling this number 1800 333 613.
AIA Media department contact
if you want to any issue or problem for regarding AIA media department please contact following numbers and email:
BRENDAN ALTADONNA, GRA COSWAY
PH: +61 409 919 891
EMAIL: baltadonna@gracosway.com.au
SARAH PHILLIPS , AIA AUSTRALIA
PH: +61 498 494 791
EMAIL: Sarah.Phillips@aia.com
AIA Vitality rewards department Contact
Enjoy up to 50% off Lifestyle and Travel Rewards!!. As you make healthy choices, like eating right, going to the gym or for a health screening, you earn AIA Vitality Points. The more points you earn, the higher your AIA Vitality Status and the greater the rewards. Enjoy your rewards today!. if you want to join this department or any issue regarding this department visit on this webpage.
Lodge A Complaint to AIA
At AIA, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at AIA Complaint department and one of our experts will be connected.
FAQs
Who is AIA Australia owned by?
AIA Australia is part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group – with a presence in 18 markets across the Asia-Pacific region. Established in 1919, AIA has been serving millions of people and generations of families all around the Asia-Pacific region for over a century.
How do I contact AIA Australia insurance?
Key contact centre numbers
For priority protection, aia vitality & aia health. 1800 033 490. 8am to 6pm (AEST/AEDT) …
For tailored protection – previously comminsure protection. 1800 805 686. 9am to 5pm (AEST/AEDT) …
For guaranteed annuities and investment growth bonds. 1800 624 100. 9:00am to 5pm (AEST/AEDT)
How do I contact AIA?
We assure you that your satisfaction and our relationship with you will always be our number one priority. Need assistance? Please feel free to — • Chat with AYA of AIA Philippines on FB Messenger • Send us an e-mail at customerservice.ph@aia.com • Call our Customer Hotline at (02) 8528 – 2000 Important Note!
Is AIA owned by CBA?
Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945. AIA Australia Limited ABN 79 004 837 861 AFSL 230043 (AIA Australia) is not part of the CBA Group and CBA does not guarantee and is not responsible for the performance of products issued by AIA Group or AIA Australia.
Hopefully, We helped you to get some genuine Contact numbers for AIA Australia Customer Service.
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More Ways to Contact AIA
AIA Phone Number
AIA Live Chat
AIA Customer Service
AIA Email Support
AIA Help Desk
AIA on Social Media
AIA Customer Reviews
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Friendly staff, but they delay payments causing added burden to being on a claim. Add the reason for the claim in the first place it is very poor situation.