Contact AIA

AIA Australia
Average rating:  
 1 reviews
 by E Langley

Friendly staff, but they delay payments causing added burden to being on a claim. Add the reason for the claim in the first place it is very poor situation.

Contact AIA Australia customer service contact numbers

Phone Number : 1800333613

Email :

Business Hours: Monday - Friday: 8:00 a.m. - 6:00 p.m. / Saturday - Sunday: Closed

Website :

Corporate Head office: Level 6, 509 St Kilda Road Melbourne VIC 3004

Looking for the AIA Australia customer service and support number? To contact AIA is very easy. Here are the top 7 ways to get in touch with AIA.

AIA Phone Number

1800 333 613Customer Service

You can reach AIA customer support by calling 1800 333 613 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 6:00 pm AEDT and Saturday and Sunday: Closed. 

AIA Australia Contact/Phone Numbers

AIA customer service 1800 333 613
Complaint Number AIA 1800 848 254
AIA media department contact +61 409 919 89, +61 498 494 791 
Head office AIA Contact +61 3 9009 4800
General enquires 1800 333 613
AIA Business Department 1800 333 613

AIA’s Best Toll-Free/800 Customer Service Phone Number 

Call 1800 333 613

This is an AIA Australia’s Finest customer service telephone number that you can use to contact AIA. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a AIA AU agent. You can use this number for various tasks such as

  • Life Cover issue
  • Total & Permanent Disablement issue
  • Crisis Recovery issue
  • Income Protection issue
  • AIA Vitality issue
  • AIA technical support
  • A different issue

 Head Office Contact Number

Corporate Head office address of AIA Australia.
509 St Kilda Rd,
Melbourne VIC 3004, Australia

For any general inquiries, please contact AIA head office number : +61 3 9009 4800

Contacting AIA – by phone or otherwise

Even though 1800 333 613 is AIA’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for AIA Australia customer service Support. If you feel this information is wrong or know of other ways to get AIA, please let us know so we can discuss with other consumers.


As an alternative, you can email AIA at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries :

For Group Complaint email :

For other email address :,,

For Career email:

Contact AIA Australia Through Social Media, Website & App

If you have a missing insurance service, a small issue with an AIA insurance, or are having trouble making a purchase, try using social media to contact AIA Australia. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of AIA Australia

Live chat is great option to contact AIA quickly. If you have a problem with Claim or AIA Service, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with AIA Australia on and get customer service support for various topics like General Support, Track your claim or other insurance issues.

AIA Australia Regular Business Hours

Mon to Friday: Open 8:00 am – 6:00 pm (AEDT)
Saturday and Sunday : Closed

What time does AIA Australia open and close?
Store hours today Opening Hours Closing Hours
Monday 8:00 AM 6:00 PM
Tuesday 8:00 AM 6:00 PM
Wednesday 8:00 AM 6:00 PM
Thursday 8:00 AM 6:00 PM
Friday 8:00 AM 6:00 PM
Saturday Closed Closed
Sunday Closed Closed

AIA Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does AIA Australia close?

Public Holidays: Closed

How to contact various departments of AIA

Contact AIA customer service Department

In case you’ve got an issue or probles with your service, you can tell your problems on this department on 1800 333 613.

Contact AIA Business Accounts

Business accounts must contact distinct telephone number, based on how big their company if you want to join this department or any issue regarding this department calling this number 1800 333 613.

AIA Media department contact

if you want to any issue or problem for regarding AIA media department please contact following numbers and email:

PH: +61 409 919 891

PH: +61 498 494 791

AIA Vitality rewards department Contact

Enjoy up to 50% off Lifestyle and Travel Rewards!!. As you make healthy choices, like eating right, going to the gym or for a health screening, you earn AIA Vitality Points. The more points you earn, the higher your AIA Vitality Status and the greater the rewards. Enjoy your rewards today!. if you want to join this department or any issue regarding this department visit on this webpage.

Lodge A Complaint to AIA

At AIA, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at AIA Complaint department and one of our experts will be connected.

Hopefully, We helped you to get some genuine Contact numbers for AIA Australia Customer Service.

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Also Read : Contact Optus

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AIA Australia
Average rating:  
 1 reviews
 by E Langley

Friendly staff, but they delay payments causing added burden to being on a claim. Add the reason for the claim in the first place it is very poor situation.