AIA Email

Email support by AIA Australia customer service email @
Average reply time: (8 hours)

Why do customers write email to AIA
  • Update account details
  • Complaint
  • Claim issue
  • Questions
  • A different issue

Contact AIA Email Service –

Send an email to customer support at Compose an email that includes all of the important information, such as an claim number, service type, and your contact information. Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email AIA at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For Group Complaint email :

For other email address :,,

For Career email:

AIA Customer Email Support

Email address
Mailing Department AIA Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time 24 Hours
Alternate methods phone, web, chat, social media
Quality of help 83%
Best phone number 1800 333 613

Contacting AIA – by Email or otherwise

Even though is AIA’s best email, you will find 4 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for AIA Australia. If you feel this information is wrong or know of other ways to get AIA, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of AIA Australia.
509 St Kilda Rd,
Melbourne VIC 3004, Australia

For any general inquiries, please contact AIA head office number : +61 3 9009 4800

AIA Customer Reviews

Average rating:  
 1 reviews
 by E Langley on AIA Australia

Friendly staff, but they delay payments causing added burden to being on a claim. Add the reason for the claim in the first place it is very poor situation.

Hopefully, We helped you to get some genuine Contact numbers for AIA Australia Customer Service.

More Ways to Contact AIA

AIA Customer Service
AIA Live Chat
AIA Phone Number
AIA Help Desk
AIA on Social Media
All AIA contacts