AIA Live Chat

How to chat with AIA Australia? Here is the AIA Live chat link buy using you can chat with AIA Agent.

http://www.aia.com.au/en/individual/help-support.html

Use above link to launch chat
Chat Hours : 24 hours, 7 Days

Select Start chatting if you have any problem, like Insurance & General Support, Track your claim and service issues. To connect with an AIA representative through a messenger service, click this Live chat link and explain your problem by typing it into the text box and hit send. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.

Why did you want to chat with AIA?
Chat Topics
  • Service Support
  • General Support
  • Change Claim
  • Track a claim
  • For different reason

This is especially helpful for recurring problems, insurance issues, which can require you to reconnect to the service. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by AIA Recent Customers

Solved: Can’t login in my account
Solved: I can’t change my claim policy.
Solved: Cancel my claim policy
Solved: I can’t get my payment for insurance..

AIA Live Chat Support Statistics

 
AIA Live Chat Link http://www.aia.com.au/en/individual/help-support
Mailing Department AIA Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods phone, email, web, social media
Quality of help 87%
Best phone number 1800 333 613

Contacting AIA – by Chat or otherwise

Even though AIA Live chat Support is great, you will find 5 complete ways of getting in contact with them. Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for AIA Australia. If you feel this information is wrong or know of other ways to get AIA, please let us know so we can discuss with other consumers.

FAQs

Who is AIA Australia owned by?
AIA Australia is part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group – with a presence in 18 markets across the Asia-Pacific region. Established in 1919, AIA has been serving millions of people and generations of families all around the Asia-Pacific region for over a century.

How do I contact AIA Australia insurance?
Key contact centre numbers
For priority protection, aia vitality & aia health. 1800 033 490. 8am to 6pm (AEST/AEDT) …
For tailored protection – previously comminsure protection. 1800 805 686. 9am to 5pm (AEST/AEDT) …
For guaranteed annuities and investment growth bonds. 1800 624 100. 9:00am to 5pm (AEST/AEDT)

How do I contact AIA?
We assure you that your satisfaction and our relationship with you will always be our number one priority. Need assistance? Please feel free to — • Chat with AYA of AIA Philippines on FB Messenger • Send us an e-mail at customerservice.ph@aia.com • Call our Customer Hotline at (02) 8528 – 2000 Important Note!

Is AIA owned by CBA?
Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945. AIA Australia Limited ABN 79 004 837 861 AFSL 230043 (AIA Australia) is not part of the CBA Group and CBA does not guarantee and is not responsible for the performance of products issued by AIA Group or AIA Australia.

Hopefully, We helped you to get some genuine Contact numbers for AIA Australia Customer Service.

More Ways to Contact AIA

AIA Customer Service
AIA Email
AIA Phone Number
AIA Help Desk
AIA on Social Media
All AIA contacts

AIA Customer Reviews

Average rating:  
 1 reviews
 by E Langley on AIA Australia

Friendly staff, but they delay payments causing added burden to being on a claim. Add the reason for the claim in the first place it is very poor situation.