Samsung Email

Email support by Samsung Australia customer service email @
Average reply time: (31 hours)

Why do customers write email to Samsung
  • Update account details
  • Complaint
  • Device support
  • Refund a charge
  • Track an order

Contact Samsung Email Service –

Send an email to customer support at Compose an email that includes all of the important information, such as an order tracking number, product type, and your contact information. Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email Samsung at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries :

For Customer support:

Others Emails:,,,,

Samsung Customer Email Support

Email address
Mailing Department Samsung Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time 24 Hours
Alternate methods phone, web, chat, social media
Quality of help 88%
Best phone number 1300 362 603

Contacting Samsung – by Email or otherwise

Even though is Samsung’s best email, you will find 4 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Samsung Australia. If you feel this information is wrong or know of other ways to get Samsung, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Samsung Australia.
3 Murray Rose Ave,
Sydney Olympic Park NSW 2127, Australia
For any general inquiries, please contact Samsung head office number : +61 2 9763 9700


How do I contact Samsung head office Australia?
Samsung Customer Service Accessibility
1300 362 603.
1300 425 299 (GALAXY)

How do I escalate a complaint to Samsung?
In case of any grievance or Complaint against Samsung, you can visit your nearest Samsung support center or give us a call today. For anything else, please contact us on 1800407267864 and we will be able to advise you with next steps.

How do I escalate a Samsung complaint in Australia?
1. Who can I contact if my Samsung product has a manufacturing fault? If you purchased your Samsung product in Australia and think you are entitled to a remedy, you can contact: Samsung, either by telephone on 1300 362 603 or by live chat or email at; or.

Who is head of customer service for Samsung?
SAMSUNG Electronics America Announces Michael Lawder as Senior Vice President of U.S. Customer Service – Samsung US Newsroom.

Hopefully, We helped you to get some genuine Contact numbers for Samsung Australia Customer Service.

More Ways to Contact Samsung

Samsung Customer Service
Live Chat Support Samsung
Samsung Phone Number
Samsung Help Desk
Social Media Support Samsung
All Samsung contacts

Samsung Customer Reviews

Average rating:  
 3 reviews
 by John JOLIN on Samsung

I have canceled my order which was NEVER DELIVERED yet I still get emails and text messages saying that Samsung is arranging with their logistics company to pick up the item.

 by Lia on Samsung

Worst customer service ever. 5 weeks with a broken washing machine still under warranty. Calling every 2 days but still no resolution. Absolute joke and always get a run-around. I wouldn’t ever recommend your products as the after sales and warranty is just about non-existent, especially for. Product with priority customer care. No-one calls back, if they do answer they say give us a few days. Head office to busy and ask you to call back via a recorded message. 5 weeks now with a useless machine, absolutely ridiculous. No-one will call back anyway bit DO NOT BUY SAMSUNG

 by Em M on Samsung

Gave my icon x 2018 for repair. They came back with different tips. I wasted 1 hour waiting for them to resolve this matter but unfortunately they didn't had any solution apart from me coming back at later stage to pick them up or posted after a few days. Very very unprofessional. No knowledge of products and very poor customer service. 1 star. highly not recommended.