Samsung Live Chat

How to chat with Samsung Australia? Here is the Samsung Live chat link buy using you can chat with Samsung Agent.

Use above link to launch chat
Chat Hours : 24 hours, 7 Days

Select Start chatting if you have any problem, like device& General Support, Track your order, Technical issues & Sales . To connect with an Samsung representative through a messenger service, click this Live chat link and select your product. After choosing your option, explain your problem by typing it into the text box and hit send. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.

Why did you want to chat with Samsung?
Chat Topics
  • Mobiles services
  • Repair request
  • Samsung technical support
  • Track an order
  • Samsung Device Support
  • Account Access

This is especially helpful for recurring problems, device issues, which can require you to reconnect to the service. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Samsung Recent Customers

Solved: Needing someone to walk me through connecting my source to get tv back on
Solved: I sent my gear iconx in to be replaced in May and I still haven’t received no refund or…
Solved: I have a billion dollar idea and need to propose a pitch to the president

Samsung Live Chat Support Statistics

Samsung Live Chat Link
Mailing Department Samsung Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods phone, email, web, social media
Quality of help 94%
Best phone number 1300 362 603

Contacting Samsung – by Chat or otherwise

Even though Samsung Live chat Support is great, you will find 5 complete ways of getting in contact with them. Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Samsung Australia. If you feel this information is wrong or know of other ways to get Samsung, please let us know so we can discuss with other consumers.


How do I contact Samsung head office Australia?
Samsung Customer Service Accessibility
1300 362 603.
1300 425 299 (GALAXY)

How do I escalate a complaint to Samsung?
In case of any grievance or Complaint against Samsung, you can visit your nearest Samsung support center or give us a call today. For anything else, please contact us on 1800407267864 and we will be able to advise you with next steps.

How do I escalate a Samsung complaint in Australia?
1. Who can I contact if my Samsung product has a manufacturing fault? If you purchased your Samsung product in Australia and think you are entitled to a remedy, you can contact: Samsung, either by telephone on 1300 362 603 or by live chat or email at; or.

Who is head of customer service for Samsung?
SAMSUNG Electronics America Announces Michael Lawder as Senior Vice President of U.S. Customer Service – Samsung US Newsroom.

Hopefully, We helped you to get some genuine Contact numbers for Samsung Australia Customer Service.

More Ways to Contact Samsung

Samsung Customer Service
Samsung Email
Samsung Phone Number
Samsung Help Desk
Samsung on Social Media
All Samsung contacts

Samsung Customer Reviews

Average rating:  
 3 reviews
 by John JOLIN on Samsung

I have canceled my order which was NEVER DELIVERED yet I still get emails and text messages saying that Samsung is arranging with their logistics company to pick up the item.

 by Lia on Samsung

Worst customer service ever. 5 weeks with a broken washing machine still under warranty. Calling every 2 days but still no resolution. Absolute joke and always get a run-around. I wouldn’t ever recommend your products as the after sales and warranty is just about non-existent, especially for. Product with priority customer care. No-one calls back, if they do answer they say give us a few days. Head office to busy and ask you to call back via a recorded message. 5 weeks now with a useless machine, absolutely ridiculous. No-one will call back anyway bit DO NOT BUY SAMSUNG

 by Em M on Samsung

Gave my icon x 2018 for repair. They came back with different tips. I wasted 1 hour waiting for them to resolve this matter but unfortunately they didn't had any solution apart from me coming back at later stage to pick them up or posted after a few days. Very very unprofessional. No knowledge of products and very poor customer service. 1 star. highly not recommended.