Contact Samsung Through Social Media, Website & App

How to contact Samsung through social media? Message Samsung through social media websites like Facebook or Twitter and also through Website and App.

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a problem of service, a small issue with a Samsung device, or are having trouble making a purchase or technical issue, try using social media to contact samsung australia. Go to the official Samsung Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Samsung Social media?
Chat Topics
  • Technical Support
  • Sales Support
  • Track an Order
  • Repair request
  • Device support
  • For different reason

This is especially helpful for recurring problems, broadband issues, which can require you to reconnect to the Internet or re-configure your web browser settings. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Samsung Recent Customers

Solved: Needing someone to walk me through connecting my source to get tv back on
Solved: I sent my gear iconx in to be replaced in May and I still haven’t received no refund or…
Solved: I have a billion dollar idea and need to propose a pitch to the president

Samsung Live Chat Support Statistics

Samsung Facebook Link
Samsung Twitter Link
Contact Department Samsung Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb, chat
Quality of help 91%
Best phone number 1300 362 603

Contacting Samsung by Social media or otherwise

Even though Samsung Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Samsung Australia. You can reach Samsung customer support by calling 1300 362 603 number directly.  If you feel this information is wrong or know of other ways to get Samsung, please let us know so we can discuss with other consumers.

Contact Samsung through website & app

Customers can also get support from Samsung Website and Application. In website, there are many options available for customer service. According to Samsung, over millions of Australians using My Samsung app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here

Samsung Customer Reviews

Average rating:  
 2 reviews
 by Lia on Samsung

Worst customer service ever. 5 weeks with a broken washing machine still under warranty. Calling every 2 days but still no resolution. Absolute joke and always get a run-around. I wouldn’t ever recommend your products as the after sales and warranty is just about non-existent, especially for. Product with priority customer care. No-one calls back, if they do answer they say give us a few days. Head office to busy and ask you to call back via a recorded message. 5 weeks now with a useless machine, absolutely ridiculous. No-one will call back anyway bit DO NOT BUY SAMSUNG

 by Em M on Samsung

Gave my icon x 2018 for repair. They came back with different tips. I wasted 1 hour waiting for them to resolve this matter but unfortunately they didn't had any solution apart from me coming back at later stage to pick them up or posted after a few days. Very very unprofessional. No knowledge of products and very poor customer service. 1 star. highly not recommended.

Hopefully, We helped you to get some genuine Contact numbers for Samsung Australia Customer Service.

More Ways to Contact Samsung

Samsung Phone Number
Samsung Live Chat
Samsung Customer Service
Samsung Email Support
Samsung All Contacts
Samsung help pages