iPrimus Email

Email support by iPrimus Australia customer service email @ customerservice@iprimus.com.au

Why do customers write email to iPrimus
  • Update account details
  • Complaint
  • Device support
  • Track an order

Contact iPrimus Email Service-customerservice@iprimus.com.au

Send an email to customer support at customerservice@iprimus.com.au. Compose an email that includes all of the important information, such as a device number, device type, and your contact information. Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email iPrimus at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries : customerservice@iprimus.com.au

Other email address: techsupport@iprimus.com.au

iPrimus Customer Email Support

Email address customerservice@iprimus.com.au
Mailing Department iPrimus Customer Service
Customer service hours Mon to Fri: 9:00 am-8:00 pm
Is Call-back available Yes
Normal response time Mon to Fri: 9:00 am-8:00 pm
Alternate methods phone, web, chat, social media
Quality of help 84%
Best phone number 13 17 89

Contacting iPrimus – by Email or otherwise

Even though customerservice@iprimus.com.au is iPrimus’s best email, you will find 4 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for iPrimus Australia. If you feel this information is wrong or know of other ways to get iPrimus, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of iPrimus Australia.
Mail PO Box 631
Collins Street West Melbourne 8007 Australia

For any general inquiries, please contact iPrimus head office number : 13 17 89


Is iPrimus owned by Telstra?
iPrimus is wholly owned by Vocus Group Limited (Vocus).

What service does iPrimus use?
The iPrimus mobile network is a virtual network operator and uses the Optus network, with 2G and 3G capabilities. Primus Telecom also offers a range of home phone and VoIP services.

Is iPrimus affected by Optus?
What if my phone uses the Optus mobile network? This is only an issue with Optus customers whose data was stored on the Optus servers. Customers of Amaysim, Aussie Broadband, Dodo, iPrimus and any other mobile virtual network operator that uses the Optus network are not affected.

Are Dodo and iPrimus the same?
Background. Dodo and iPrimus are subsidiaries of the Vocus Group (Vocus). Vocus is the fourth largest telecommunications operator in Australia, with 5.2 per cent overall market share of consumer NBN services, and 436,000 retail broadband customers.

Hopefully, We helped you to get some genuine Contact numbers for iPrimus Australia Customer Service.

More Ways to Contact iPrimus

iPrimus Customer Service
iPrimus Phone Number

Live Chat Support of iPrimus
iPrimus on Social Media
All iPrimus contacts
iPrimus Help Desk

iPrimus Customer Reviews

Average rating:  
 2 reviews
 by zag on iPrimus Australia

Internet service is fine but customer service is poor. Just making contact is difficult, nobody seem to there? Chat is never available and the App does very little and doesnt deliver what it claims.

 by Kei Wong on iPrimus Australia

poor service, poor internet, if it's not bonded with my apartment I'll never choose it, never