Contact iPrimus Through Social Media, Website & App

How to contact iPrimus through social media? Message iPrimus through social media websites like Facebook or Twitter and also through Website and App.

Use above link to launch social media support
Chat Hours : Mon to Fri: 9:00 am-8:00 pm

If you have a problem of service, a small issue with a iPrimus device, or are having trouble making a purchase or technical issue, try using social media to contact iPrimus australia. Go to the official iPrimus Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with iPrimus Social media?
Chat Topics
  • Priority Assistance
  • Warranty & Repairs
  • Hardware Returns
  • Mobile Insurance
  • Broadband top-ups
  • Hardware Returns
  • Unmetered Data

This is especially helpful for recurring problems, device issues, which can require you to reconnect to the Internet or re-configure your web browser settings. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by iPrimus Recent Customers

Solved: Individuals, as well as mobile phone and mobile internet.

iPrimus Live Chat Support Statistics

iPrimus Facebook Link
iPrimus Twitter Link
Contact Department iPrimus Customer Service
Customer service hours Mon to Fri: 9:00 am-8:00 pm
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb, chat
Quality of help 85%
Best phone number 13 17 89

Contacting iPrimus by Social media or otherwise

Even though iPrimus Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for iPrimus Australia. You can reach iPrimus customer support by calling 13 17 89 number directly.  If you feel this information is wrong or know of other ways to get iPrimus, please let us know so we can discuss with other consumers.

Contact iPrimus through website & app

Customers can also get support from iPrimus Website and Application. In website, there are many options available for customer service. According to iPrimus, over millions of Australians using My iPrimus app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here


Is iPrimus owned by Telstra?
iPrimus is wholly owned by Vocus Group Limited (Vocus).

What service does iPrimus use?
The iPrimus mobile network is a virtual network operator and uses the Optus network, with 2G and 3G capabilities. Primus Telecom also offers a range of home phone and VoIP services.

Is iPrimus affected by Optus?
What if my phone uses the Optus mobile network? This is only an issue with Optus customers whose data was stored on the Optus servers. Customers of Amaysim, Aussie Broadband, Dodo, iPrimus and any other mobile virtual network operator that uses the Optus network are not affected.

Are Dodo and iPrimus the same?
Background. Dodo and iPrimus are subsidiaries of the Vocus Group (Vocus). Vocus is the fourth largest telecommunications operator in Australia, with 5.2 per cent overall market share of consumer NBN services, and 436,000 retail broadband customers.

Hopefully, We helped you to get some genuine Contact numbers for iPrimus Australia Customer Service.

More Ways to Contact iPrimus

iPrimus Phone Number
Contact iPrimus Though Live Chat
iPrimus Customer Service
Email Support of iPrimus
iPrimus All Contacts
iPrimus help pages

iPrimus Customer Reviews

Average rating:  
 2 reviews
 by zag on iPrimus Australia

Internet service is fine but customer service is poor. Just making contact is difficult, nobody seem to there? Chat is never available and the App does very little and doesnt deliver what it claims.

 by Kei Wong on iPrimus Australia

poor service, poor internet, if it's not bonded with my apartment I'll never choose it, never