iPrimus Customer Service

Customer service tips to calling & contacting iPrimus faster. By contacting iPrimus customer service number, you can get your common issues solved & customer reviews.

iPrimus Phone Number

13 17 89 – Customer Service

You can reach iPrimus customer support by calling 13 17 89 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 9:00 am-8:00 pm.

You can call iPrimus customer Support number and generally discuss for following topics

  • Account
  • Priority Assistance
  • Warranty & Repairs
  • Log a Fault Online
  • Hardware Returns
  • Mobile Insurance
Call 13 17 89 – iPrimus Business Care

This is the direct, Business customer service line for any and all iPrimus issues. Start here to get your business service set up with iPrimus,  help with billing, get your account managed and Experiencing a technical issue with your service? They can help you.

Call 13 17 89 – iPrimus Enterprise Customers

This is the direct, Enterprise customer service line for any and all iPrimus issues.

General Problems that iPrimus Customers Reports

Common Problem Categories

  • Account
  • Priority Assistance
  • Log a Fault Online
  • Hardware Returns
  • Mobile Insurance

About iPrimus

iPrimus is an Australian telecommunications company and wholly owned subsidiary of Vocus Communications. iPrimus primarily focuses on fixed, mobile and broadband services. Contact iPrimus to discover more using our customer support telephone number.


Is iPrimus owned by Telstra?
iPrimus is wholly owned by Vocus Group Limited (Vocus).

What service does iPrimus use?
The iPrimus mobile network is a virtual network operator and uses the Optus network, with 2G and 3G capabilities. Primus Telecom also offers a range of home phone and VoIP services.

Is iPrimus affected by Optus?
What if my phone uses the Optus mobile network? This is only an issue with Optus customers whose data was stored on the Optus servers. Customers of Amaysim, Aussie Broadband, Dodo, iPrimus and any other mobile virtual network operator that uses the Optus network are not affected.

Are Dodo and iPrimus the same?
Background. Dodo and iPrimus are subsidiaries of the Vocus Group (Vocus). Vocus is the fourth largest telecommunications operator in Australia, with 5.2 per cent overall market share of consumer NBN services, and 436,000 retail broadband customers.

Hopefully, We helped you to get some genuine customer service numbers for iPrimus Australia.

iPrimus Customer Reviews

Average rating:  
 2 reviews
 by zag on iPrimus Australia

Internet service is fine but customer service is poor. Just making contact is difficult, nobody seem to there? Chat is never available and the App does very little and doesnt deliver what it claims.

 by Kei Wong on iPrimus Australia

poor service, poor internet, if it's not bonded with my apartment I'll never choose it, never