Contact Dodo

Phone Number : 133636

Email : customerservice@dodo.com

Business Hours: Monday to Friday: 10:00 am - 7:00 pm / Saturday and Saturday: Closed

Website : https://www.dodo.com/

Contact Dodo Australia customer service contact numbers

Corporate Head office: PO Box 6097, Melbourne, VIC, 3000, Australia

Dodo Australia
Average rating:  
 4 reviews
 by Anonymous

Service is okay - outsourced call centre but online self-service platform is generally helpful

 by Joy

I have been trying to cancel my account for 4 months and Dodo keeps billing me. They transfer me to the cancellation department which puts me on hold then tells me to call back later or hangs up. I cannot access my webmail. I,m being charged for a service I am not receiving. I will expect a full refund when I can finally get rid of them.

 by Tony

Just have to say to everyone who has an account with Dodo that this is the worst company I have ever had any dealings with and maybe you should consider changing providers if you want customer service and a decent product for example my mother is 92 years old and lives alone as that’s what she prefers rather than a nursing home recently I changed from telstra based on cost but what a mistake five days ago somehow her ADSL( which she doesn’t use) was disconnected which meant she no longer has a landline to make calls or receive calls after numerous calls to the Philippines to find out why this has happened no one knows and no one knows how to rectify the problem so in the meantime a 92 year old lady with medical conditions is unable to call triple 0 or her family because of Dodo’s incompetence what an absolute disgrace remember people you get what you pay for and this company is a disgrace and shouldn’t be allowed to trade in Australia and if anyone can message me the address of head office in Melbourne it would be appreciated the Philippino lady could only give me a PO Box as no one in her department knows what the address of head office is what a joke don’t worry Dodo I’ll find out where you are and I’m coming to see you in person seriously people this company is beyond a joke

 by Dan

This is not a review for your shop. It is dodo in general. Why when i agreed for a SIM have you sent and charged me for 2?

Looking for the Dodo Australia customer service and support number? To contact Dodo is very easy. Here are the top 7 ways to get in touch with Dodo.

Dodo Phone Number

13 3636Customer Service

You can reach Dodo customer support by calling 13 3636 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 10:00 am – 7:00 pm or Saturday and Sunday: Closed. 

Dodo Australia Contact/Phone Numbers

DEPARTMENT OF DODO CONTACT NUMBER
Dodo customer service Contact 13 3636
Billing Inquiry Number Dodo  1300 539 162
Alternative Customer Service Dodo Contact 02 8375 3629
Dodo Sales Service Contact number 13 3636
TTY Users Dodo contact Number 133 677
Technical Support Dodo Contact 13 3636
Dodo 24/7 Hours Contact Number 13 3636
Power and Gas Support Dodo Contact 13 3636
Dodo Technical Support Team Contact 13 3636
International customer service number Dodo Contact  +61 3 8256 6701

Dodo’s Best Toll-Free/800 Customer Service Phone Number 

Call 13 3636

This is a Dodo Australia’s Finest customer service telephone number that you can use to contact Dodo. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Dodo AU agent. You can use this number for various tasks such as

  • Broadband Service
  • Mobile Service
  • Fetch Television Service
  • Energy Service issue
  • Internet Service issue
  • Dodo technical support
  • Home phone Service
  • Dodo billing Support
  • Feedback about your experiences entertainment or with a particular service

 Head Office Contact Number

Corporate Head office address of Dodo Australia.
PO Box 6097,
Melbourne, VIC, 3000, Australia

For any general inquiries, please contact Dodo head office number : 13 3636

Contacting Dodo – by phone or otherwise

Even though 13 3636 is Dodo’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Dodo Australia customer service Support. If you feel this information is wrong or know of other ways to get Dodo, please let us know so we can discuss with other consumers.

Contact Dodo Via EMAIL ADDRESS

As an alternative, you can email Dodo at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries : customerservice@dodo.com

For Dodo Complaints: mail@dodo.com

Contact Dodo Australia Through Social Media, Website & App

If you have a missing a plan, a small issue with a Dodo service or product , or are having trouble making a purchase, try using social media to contact Dodo Australia. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Dodo Australia

Live chat is great option to contact Dodo quickly. If you have a problem with an order or Dodo service, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Dodo Australia on https://www.dodo.com/contact-us and get customer service support for various topics like Billing& General Support, service issue, service or product issue.

Dodo Australia Regular Customer Service Hours

Monday to Friday: Open 10:00 am – 7:00 pm AEST
Saturday and Sunday : Closed

Store hours today Opening Hours Closing Hours
Monday 10:00 AM 7:00 PM
Tuesday 10:00 AM 7:00 PM
Wednesday 10:00 AM 7:00 PM
Thursday 10:00 AM 7:00 PM
Friday 10:00 AM 7:00 PM
Saturday Closed Closed
Sunday Closed Closed

Dodo Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

Public Holidays: Closed

How to contact various departments of Dodo

Contact Dodo customer service & technical support

In case you’ve got an issue or fault with your service, you can tell your problems & Technical Support department on 13 3636 and alternative number is 02 8375 3629.

Contact Dodo Billing Support

If you want to any questions regarding to Dodo billing support calling this number 1300 008 987.

Dodo Hardware Return Department Contact

If you want to any questions or issue regarding Hardware Return department to visit on this webpage and solve quickly.

Dodo Payment Assistance Department

If you want to any help for Payment Assistance to visit on this webpage or contact this number 1300 374 757

Lodge A Complaint to Dodo

At Dodo, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at Dodo Complaint department and one of our experts will be connected.

FAQs

How do I contact dodo Australia?
13 36 36

Where is dodo based?
Dodo Services Pty Ltd is an Australian Internet service and mobile telephony provider that is based in Melbourne and is a fully owned subsidiary of the Vocus Group (ASX: VOC).

Is Dodo available in Australia?
You’re nearly there. Choose from one of the great plans below. There are 8 plans from Dodo available in Australia and prices range from $55/mth up to $95/mth. You can connect to the Internet with Dodo via nbn® Fixed Line and nbn® Wireless in Australia.

How do I report a problem with Dodo?
If your supply is disrupted or interrupted or you are experiencing any type of fault or failure, you should contact the faults number on your bill first. If you cannot locate that number then call us on 13 Dodo (13 36 36) and we will transfer you to your distributor.

Hopefully, We helped you to get some genuine Contact numbers for Dodo Australia Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read : Contact Optus

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Dodo Australia
Average rating:  
 4 reviews
 by Anonymous

Service is okay - outsourced call centre but online self-service platform is generally helpful

 by Joy

I have been trying to cancel my account for 4 months and Dodo keeps billing me. They transfer me to the cancellation department which puts me on hold then tells me to call back later or hangs up. I cannot access my webmail. I,m being charged for a service I am not receiving. I will expect a full refund when I can finally get rid of them.

 by Tony

Just have to say to everyone who has an account with Dodo that this is the worst company I have ever had any dealings with and maybe you should consider changing providers if you want customer service and a decent product for example my mother is 92 years old and lives alone as that’s what she prefers rather than a nursing home recently I changed from telstra based on cost but what a mistake five days ago somehow her ADSL( which she doesn’t use) was disconnected which meant she no longer has a landline to make calls or receive calls after numerous calls to the Philippines to find out why this has happened no one knows and no one knows how to rectify the problem so in the meantime a 92 year old lady with medical conditions is unable to call triple 0 or her family because of Dodo’s incompetence what an absolute disgrace remember people you get what you pay for and this company is a disgrace and shouldn’t be allowed to trade in Australia and if anyone can message me the address of head office in Melbourne it would be appreciated the Philippino lady could only give me a PO Box as no one in her department knows what the address of head office is what a joke don’t worry Dodo I’ll find out where you are and I’m coming to see you in person seriously people this company is beyond a joke

 by Dan

This is not a review for your shop. It is dodo in general. Why when i agreed for a SIM have you sent and charged me for 2?