P&O Cruises Customer Service

Customer service tips to calling & contacting P&O Cruises faster. By contacting P&O Cruises customer service number, you can get your common issues solved & customer reviews.

P&O Cruises Phone Number

1300 159 454 – Customer Service

You can contact P&O Cruises customer support by calling 1300 159 454 number directly or call P&O Cruises customer care at the phone number +612 9432 8500 from abroad. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday 7:00 am – 9:00 pm AEDT and Saturday: 8:00 am – 6:00 pm and Sunday: Closed. If you can’t find what you’re looking for, please contact P&O Cruises on one of the numbers listed below to get all the information you need to help change a booking, refund, provide feedback and more.

You can call P&O Cruises customer service number and generally discuss for following topics

  • Change Cruise Booking
  • Short Breaks issue
  • Deal Related issue
  • For Planing Holiday
  • Make a Cruise Booking
  • Street free Travel
  • Accommodation issue
  • Unpack Once issue
  • P&O Cruises Payment Support
  • Feedback or Complaint
  • A different issue

P&O Cruises Airways Australia Regular Business Hours

Monday to Friday: 7:00 am – 9:00 pm (AEDT)
Saturday : 8:00 am – 6:00 pm (AEDT)
Sunday: Closed

Contact P&O Cruises customer service Support

In case you’ve got a problems or issue with service, you can tell your problems to Customer Support department on 1300 159 454 that is open Monday to Friday 7:00 am – 9:00 pm AEDT and Saturday: 8:00 am – 6:00 pm and Sunday: Closed.

Contact P&O Cruises Short Breaks Department

P&O offer the biggest range of cruises between 2-4 nights and have something for everyone. If you have any issue or know about this department and get perfect Short Breaks to visit on this webpage for any help.

Common Problem Categories

  • Making a new booking
  • Booking cancellations
  • Refunds
  • Overcharge on Account

General Problems that P&O Cruises Customers Reports

  • How do I book my cruise holiday?
  • What’s included in my cruise fare?
  • How do I pay for my cruise?
  • I take medication; do I need to let you know?

About P&O Cruises

P&O Cruises is a British cruise line based at Carnival House in Southampton, England, operated by Carnival UK and owned by Carnival Corporation & plc. It was founded in 1977 as a subsidiary of the shipping company P&O, and traces its heritage to P&O’s first passenger operations in 1837. Contact P&O Cruises to discover more using our customer support telephone number. Find more info at www.pocruises.com.au.


How do I contact P&O Australia?
Use our cruise finder to book online, book in person at your local travel travel agent or give us a call on 13 24 94 (AU) or 0800 780 716 (NZ).

How do I make a complaint to P and O Cruises?
To contact P&O Cruises, please call 0800 0523840. The right to have this Cruise Industry Passenger Bill of Rights published on each line’s website.

Who can I complain to about a cruise?
We hope every aspect of your trip is enjoyable, but if you have a complaint, first contact your travel agent, and then the cruise line directly if your agent is not able to resolve the issue.

Is there an ombudsman for cruises?
In that case, you may want to consider launching a complaint with the Federal Maritime Commission’s Office of Consumer Affairs and Dispute Resolution Services (CADRS). CADRS is a federal agency that acts as your travel ombudsman for complaints involving grievances against cruise lines.

Hopefully, We helped you to get some genuine customer service numbers for P&O Cruises Australia.

More Ways to Contact P&O Cruises

P&O Cruises Phone Number
P&O Cruises Email Support
P&O Cruises All Contacts
P&O Cruises on Social Media
P&O Cruises Help Pages

P&O Cruises Customer Reviews

Average rating:  
 3 reviews
 by ved on P&O Cruises Australia

Cannot fault the staff at all. Friendly, knowlegable, efficient. They genuinly seem to want you to enjoy yourselves. My son LOVED The Adventure pass for The Edge. Great group of young folk running the activities. Two of our party have dietry issues. The food was to die for <3. The al a carte restaurants always knew of our needs and catered superbly and in a timely manner. The buffet staff were always happy to fetch something special for us, with a short wait. I never wanted the cruise to end. Loved every minute. Some tips - take bags of lollies and offer to the kids, even some adults, don’t forget insect repellant. I’ve included a screenshot of a land tour we took. Fabulous, worth every cent. Loved the wine tastings and gin tastings.

 by Rosanna on P&O AUSTRALIA Weekend Jan25/28 2020 on P&O Cruises Australia

We booked this cruise with the view that we would be in the Sydney Harbour for the AUSTRALIA Day fireworks in the evening we were moored in the Harbour and departed by late afternoon we were most disappointed at not experiencing this special event we were with another a couple . Further more I also shopped aboard to buy personal and family gifts all without carry bags to carry them and no packaging at all this was my first P&O experience and flew from Adelaide to Sydney to cruise with this company all up a disappointing experience apart from this the crew was amazing the food security and hygiene was top class thank you

 by Danni Hu on P&O Cruises Australia

Had a sudden death in the family. P&O would not refund the fare or transfer it to another cruise. Travel insurance wouldn’t cover the fare. I am out one holiday and $3000. Will never, never book a cruise with P&O again.