Email support by P&O Cruises Australia customer service email @ information@pocruises.com.au
Why do customers write email to P&O Cruises
- Make a new booking
- Refund My Booking
- Change My Booking
- Overcharge on Account
- Complaint
Contact P&O Cruises Email Service – information@pocruises.com.au
Send an email to customer support at information@pocruises.com.au. Compose an email that includes all of the important information, such as booking number, pin number, and your contact information. Explain the issue in as much detail as possible and wait for a response from P&O Cruises customer service.
As an alternative, you can email P&O Cruises at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, booking number, pin, phone details etc.
For P&O Cruises Customer Care : information@pocruises.com.au
For Feedback email : feedback@pocruises.com.au
P&O Cruises Customer Email Support
Email address | information@pocruises.com.au |
Mailing Department | P&O Cruises Customer Service |
Customer service hours | Working Hours |
Is Call-back available | No |
Normal response time | 24 Hours |
Alternate methods | phone, web, social media |
Quality of help | 75% |
Best phone number | 1300 159 454 |
Contacting P&O Cruises – by Email or otherwise
Even though information@pocruises.com.au is P&O Cruises’s best email, you will find 6 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for P&O Cruises Australia. If you feel this information is wrong or know of other ways to get P&O Cruises, please let us know so we can discuss with other consumers.
Head Office Address
Corporate office address of P&O Cruises Australia.
465 Victoria Ave,
Chatswood NSW 2067, Australia
For any general inquiries, please contact Dodo head office number : +61 1300 159 454
FAQs
How do I contact P&O Australia?
Use our cruise finder to book online, book in person at your local travel travel agent or give us a call on 13 24 94 (AU) or 0800 780 716 (NZ).
How do I make a complaint to P and O Cruises?
To contact P&O Cruises, please call 0800 0523840. The right to have this Cruise Industry Passenger Bill of Rights published on each line’s website.
Who can I complain to about a cruise?
We hope every aspect of your trip is enjoyable, but if you have a complaint, first contact your travel agent, and then the cruise line directly if your agent is not able to resolve the issue.
Is there an ombudsman for cruises?
In that case, you may want to consider launching a complaint with the Federal Maritime Commission’s Office of Consumer Affairs and Dispute Resolution Services (CADRS). CADRS is a federal agency that acts as your travel ombudsman for complaints involving grievances against cruise lines.
Hopefully, We helped you to get some genuine Contact emails for P&O Cruises Australia Customer Service.
More Ways to Contact P&O Cruises
P&O Cruises Phone Number
P&O Cruises Customer Service
P&O Cruises All Contacts
P&O Cruises on Social Media
P&O Cruises Help Pages
P&O Cruises Customer Reviews
Cannot fault the staff at all. Friendly, knowlegable, efficient. They genuinly seem to want you to enjoy yourselves. My son LOVED The Adventure pass for The Edge. Great group of young folk running the activities. Two of our party have dietry issues. The food was to die for <3. The al a carte restaurants always knew of our needs and catered superbly and in a timely manner. The buffet staff were always happy to fetch something special for us, with a short wait. I never wanted the cruise to end. Loved every minute. Some tips - take bags of lollies and offer to the kids, even some adults, don’t forget insect repellant. I’ve included a screenshot of a land tour we took. Fabulous, worth every cent. Loved the wine tastings and gin tastings.
We booked this cruise with the view that we would be in the Sydney Harbour for the AUSTRALIA Day fireworks in the evening we were moored in the Harbour and departed by late afternoon we were most disappointed at not experiencing this special event we were with another a couple . Further more I also shopped aboard to buy personal and family gifts all without carry bags to carry them and no packaging at all this was my first P&O experience and flew from Adelaide to Sydney to cruise with this company all up a disappointing experience apart from this the crew was amazing the food security and hygiene was top class thank you
Had a sudden death in the family. P&O would not refund the fare or transfer it to another cruise. Travel insurance wouldn’t cover the fare. I am out one holiday and $3000. Will never, never book a cruise with P&O again.