Here are some help pages that customers can contact like P&O Cruises Customer FAQ, Forum, Q.A and Online Help
Contact P&O Cruises Help @ pocruises.com.au
Navigate to this link, If you have a problem with booking or P&O Cruises service, click on this link or paste it into the search bar of your browser and hit enter to go to the help page.
General Problems that P&O Cruises Customers get solved
- Change, cancel or add to a booking
- Delays or cancellations
- Refunds
- Deal issue
- Question About A Booking
- Making a new booking
- Overcharge on Account
- Refund Your Booking
Contacting P&O Cruises Help Pages
This is the official customer support page of P&O Cruises, which contains different options for contacting them about a variety of issues. If you are looking for P&O Cruises’s best customer help page or faq or forum, this is the best entry point. If that doesn’t work, contact P&O Cruises directly by calling their customer service number at 1300 159 454.
P&O Cruises Frequently Asked Questions
Which is the best P&O ship to cruise on?
Ventura is the joint second-largest ship in the P&O Cruises’ fleet, with the largest kids club.
Do P&O Cruises have WIFI?
Internet is available on all P&O Cruises Ships at our onboard Internet stations (charges apply). You can use our computer systems to access your web-based email account, or browse the Internet for world news and sports. Wireless Internet is also available in most of the public areas onboard.
What does PO cruise include?
Our cruises are all full board and include breakfast, lunch and dinner, meals and snacks, poolside grills, deck barbecues and 24 hour buffets. Room service breakfast and afternoon tea are also included in the price of your holiday.
When should I book?
As soon as you can! This will ensure that you have the greatest choice available. As families love to cruise, school holiday periods can be very popular and sell out early. Keep this in mind, book early and get ready for the holiday of your life.
Where can I find out more information about travelling with children and teenagers?
Take a look at the travelling with children and teenagers section of our website. Visit on this webpage.
I take medication; do I need to let you know?
Yes, if you have a medical condition or take medication it must be advised at time of booking. We will send you a health questionnaire to complete so we have all necessary information. We want you to be safe and comfortable on your cruise, so bring enough medication to last you until the end of your holiday. It is also a good idea to bring a few extra days’ supply, in case of any unforeseen delays.
What if my medication needs to be refrigerated?
Most of our rooms onboard do contain mini-bar fridges where your medication can be stored. For rooms that do not contain fridges, portable fridges will be made available to guests requiring one for medical reasons (eg. medication storage), subject to availability. Please let us know before your cruise is you require medication to be refrigerated.
Other Ways to Contact P&O Cruises
P&O Cruises Phone Number
P&O Cruises Customer Service
P&O Cruises Email Support
P&O Cruises All Contacts
P&O Cruises on Social Media
P&O Cruises Customer Reviews
Cannot fault the staff at all. Friendly, knowlegable, efficient. They genuinly seem to want you to enjoy yourselves. My son LOVED The Adventure pass for The Edge. Great group of young folk running the activities. Two of our party have dietry issues. The food was to die for <3. The al a carte restaurants always knew of our needs and catered superbly and in a timely manner. The buffet staff were always happy to fetch something special for us, with a short wait. I never wanted the cruise to end. Loved every minute. Some tips - take bags of lollies and offer to the kids, even some adults, don’t forget insect repellant. I’ve included a screenshot of a land tour we took. Fabulous, worth every cent. Loved the wine tastings and gin tastings.
We booked this cruise with the view that we would be in the Sydney Harbour for the AUSTRALIA Day fireworks in the evening we were moored in the Harbour and departed by late afternoon we were most disappointed at not experiencing this special event we were with another a couple . Further more I also shopped aboard to buy personal and family gifts all without carry bags to carry them and no packaging at all this was my first P&O experience and flew from Adelaide to Sydney to cruise with this company all up a disappointing experience apart from this the crew was amazing the food security and hygiene was top class thank you
Had a sudden death in the family. P&O would not refund the fare or transfer it to another cruise. Travel insurance wouldn’t cover the fare. I am out one holiday and $3000. Will never, never book a cruise with P&O again.