Here are some help pages that customers can contact like Hertz Customer FAQ, Forum, and Online Help
Contact Hertz Help @ hertz.com.au
Navigate to https://www.hertz.com.au/rentacar/customersupport first. If you have a problem with an order or Hertz car rental service or reservation, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.
General Problems that Hertz Customers Reports
- Problem With a Rental
- Refund a Charge
- Lost and Found your receipts.
- Find a Reservation
- Hertz technical support
- Hertz billing Support
- Change Reservation
- A different issue
Contacting Hertz Help Pages
This is the official customer support page of Hertz, which contains different options for contacting them about a variety of issues. If you are looking for Hertz best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Hertz directly by calling their customer service number at 133 039
Hertz Frequently Asked Questions
Where is Hertz head office?
Hertz Corporate Head office is located at Keith Smith Ave, Mascot NSW 2020, Australia
What happens if I return late?
This means that extra hour’s charges are calculated as follows, past the commencement of rental time:-
0-59 mins – No Charge
60 – 119 mins – Half (½) the daily rate
2 hrs + – 1 Full Day Charge
As a result of these extra charges any additional charges eg Child Seat, GPS, Excess Reduction option are calculated at 1 full day’s charge.
How does Hertz Gold canopy work?
Hertz’s Gold Canopy service is available at select airports and can be a big time saver. The basic idea is that you get to skip the counter and go directly to your rental car. Your name will be on a large reservations board that indicates your car’s parking spot number.
When did Hertz start?
1918, Chicago, Illinois, United States
How do I file a complaint with Hertz?
Report an issue with your rental car experience by calling Hertz Customer Service at 877-826-8782 (7 a.m.-7 p.m. CST M-F) or using its online form for emails.
I have a damage dispute/query for an Australian rental, who do I contact?
Please click here, or contact our Claims Team at hcmclaimsau@hertz.com.
Hopefully, We helped you to get some genuine information about Hertz help pages Customer Service.
Other Ways to Contact Hertz
Hertz Live Chat
Hertz Customer Service
Hertz Email Support
Hertz All Contacts
Hertz on Social Media
Hertz Customer Reviews
The ladies were very lovely to deal with although the baby seat that was supplied at $16/day was unsafe. It was put in by one of their staff who informed me he wasn't a professional fitter so I took the car to a professional fitter to have it checked over and they informed me that the car seat was unsafe and missing safety features. There should be a law stopping this kind of set up, no one should be putting our kids and babies lives at risk. What a complete joke. Someone in the Hertz system obviously has no morals. The car seat was also absolutely disgustingly filthy.
DO NOT TRUST THOSE THIEVES. THEY ARE BIG LIARS. I rented a car for one day last week. And they told me to drop it off any time the day after because it was a public holiday and the office was closed. I dropped the car at 7pm and they made me pay another full day without telling, just by taking more money out my account few day after I dropped the car. I feel so abused. Please boycott this branch.