Looking for the Hertz Australia customer service and support number? To contact Hertz is very easy. Here are the top 7 ways to get in touch with Hertz.
Hertz Phone Number
You can reach Hertz customer support by calling 133 039 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 08:00 – 20:00 and Saturday and Sunday: 08:00 – 17:00.
Hertz Australia Contact/Phone Numbers
| DEPARTMENT OF Hertz | CONTACT NUMBER |
| Hertz customer service | 133 039 |
| Business Care Hertz | 1800 500 409 |
| Hertz BILLING | 877-826-8782 |
| Hertz official number | 877-826-8782 |
| General Inquiry | 877-826-8782 |
| Hertz Gold plus Rewards | 1800 500 023 |
| For all other customers | 877-826-8782 |
| Contact for Wheelchair Accessible Vehicles | 1800 801 122 |
| Hertz Member Service | 800-654-4173 |
| Hertz Claim Management | 1800 550 028 |
| International Customer Service | 656-370-3388 |
Hertz’s Best Toll-Free/800 Customer Service Phone Number
Call 133 039
This is a Hertz Rental car Australia’s Finest customer service telephone number that you can use to contact Hertz. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Hertz AU agent. You can use this number for various tasks such as
- Find a Reservation
- Problem With a Rental
- Refund a Charge
- Change Reservation
- Lost and Found your receipts.
- Hertz technical support
- Hertz billing Support
- A different issue
Head Office Contact Number
Corporate Head office address of Hertz Australia.
636 St Kilda Road, Melbourne VIC 3000, Australia
For any general inquiries, please contact Hertz head office number : 877-826-8782
Contacting Hertz – by phone or otherwise
Even though 133 039 is Hertz’s Rental car finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Hertz Australia customer service Support. If you feel this information is wrong or know of other ways to get Hertz, please let us know so we can discuss with other consumers.
Contact Hertz Via EMAIL ADDRESS
As an alternative, you can email Hertz at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.
For General Inquiries : info@hertz.com.au
Contact Hertz Rental Car Australia Through Social Media, Website & App
If you have a missing for reservation, a small issue with an Hertz car, or are having trouble making a purchase, try using social media to contact Hertz Australia. Go to their official Facebook or Twitter, and click on the “message” button.
- Hertz Website
- Hertz Facebook
- Hertz Twitter
- Hertz YouTube
- Hertz Pinterest Page
- Hertz Instagram
- Hertz IOS App
- Hertz Android App
- Hertz Store Locator Page
Live Chat Support of Hertz Australia
Live chat is great option to contact Hertz quickly. If you have a problem with an order or Hertz product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Hertz Australia on Hertz.com.au/notices/service-chat and get customer service support for various topics like Billing & General Support, Track your reservation, Technical issues and Sales.
Hertz Australia Regular Customer Service Hours
Mon to Friday: Open 08:00 – 20:00 (local time)
Saturday: Open 08:00 – 17:00 (local time)
Sunday : 08:00 – 17:00
| Store hours today | Opening Hours | Closing Hours |
| Monday | 08:00 | 20:00 |
| Tuesday | 08:00 | 20:00 |
| Wednesday | 08:00 | 20:00 |
| Thursday | 08:00 | 20:00 |
| Friday | 08:00 | 20:00 |
| Saturday | 08:00 | 17:00 |
| Sunday | 08:00 | 17:00 |
Hertz Holiday Hours
Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed
Public Holidays
- Christmas Eve
- Christmas Day
- New Year’s Eve
- New Year’s Day
- Thanksgiving Day
How to contact various departments of Hertz
Contact Hertz customer service & technical support
In case you’ve got an issue or fault with your car or auto, you can tell your problems & Technical Support department on 133 039
If you want to report any damaged car or in case you’ve got a significant issue about Hertz Car that’s a danger to public security, contact their helpline support number at 877-826-8782 that is open 24 hours per day, 7 days per week.
Contact Hertz Business Solutions Program
The Hertz Business Solutions program offers your small to medium sized business a range of competitive rate options and a host of other great benefits whenever you rent a Hertz car in Australia. There are following Business solution offers.
- No additional driver fees or surcharges for young drivers (21-24 years)
- No joining fee, plus a dedicated sales team
- Competitive rate options to suit your business needs
- A range of renter protection and cover options
Any issue of Hertz Business Solution by calling 1800 500 409 or request a call back at a time that suits you.
Roadside Assistance For Hertz Department
Hertz Roadside Assistance is a national 24 hour, 365 days per year service operated by Assist Australia, in partnership with the Automobile Clubs of Australia. If your Hertz vehicle has been involved in an accident, you must call your nearest Hertz location or 1800 996 010 in Australia.
Hertz emergency roadside assistance conditions
- Remote Areas
- Trafficable Roads
- Vehicle Rescue
- Bogged Vehicle Recovery
- Special Equipment
- Natural Disasters
- Collision/Accident
- Unattended Vehicles
Hertz Gold Plus Rewards
FREE to join! With Hertz Gold Plus Rewards booking a car has never been easier, faster or more rewarding. If you join for free in Hertz Gold Plus reward click on the link.
Requirement for Hertz Gold Plus Rewards
- Valid credit card linked to your preferred membership address. Debit Cards can not be used online for enrollment or for card updates for Hertz Gold Plus Rewards.
- Your driver’s license
- You must be 21 years or older, some exceptions apply
- Any Corporate/Member Discount Program or Frequent Traveler Numbers
If you have any issue of Hertz Gold Plus Rewards to contact this number 1800 801 122
Hertz Billing Department Contact
If you have any issue of Hertz Billing to contact this number 877-826-8782
Hertz Wheelchair Accessible Vehicles Department
If you have any problem or direct booking Vehicle Please call this number 1800 801 122
Hertz Reservation Department
If you make a hertz reservation or related issue to call this number 13 30 39
FAQs
How do I escalate a complaint to Hertz?
Hertz requests and BBB recommends that if you have any complaints or concerns, please contact Hertz’s Executive Customer Service Team at executivecustomerservice@hertz.com or (239) 301-7000 prior to contacting BBB.
How can I contact Hertz?
(800) 654-4173
What is the Hertz legal issue?
Last year, the company paid nearly $170 million to settle hundreds of false theft claims involving its customers around the country. And Hertz has been in the news of late over allegations that it wrongfully accused a customer of stealing a car, resulting in a false arrest.
How do I call Hertz President Circle?
President’s Circle Program Benefits: Confirmed one-car-class upgrades at participating locations† 50% bonus on Gold Plus Rewards points on all qualified rentals. Dedicated customer service phone number: 1-888-444-8600.
Hopefully, We helped you to get some genuine Contact numbers for Hertz Australia Customer Service.
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More Ways to Contact Hertz
Hertz Phone Number
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Hertz Customer Reviews
Submit your review | |
The ladies were very lovely to deal with although the baby seat that was supplied at $16/day was unsafe. It was put in by one of their staff who informed me he wasn't a professional fitter so I took the car to a professional fitter to have it checked over and they informed me that the car seat was unsafe and missing safety features. There should be a law stopping this kind of set up, no one should be putting our kids and babies lives at risk. What a complete joke. Someone in the Hertz system obviously has no morals. The car seat was also absolutely disgustingly filthy.
DO NOT TRUST THOSE THIEVES. THEY ARE BIG LIARS. I rented a car for one day last week. And they told me to drop it off any time the day after because it was a public holiday and the office was closed. I dropped the car at 7pm and they made me pay another full day without telling, just by taking more money out my account few day after I dropped the car. I feel so abused. Please boycott this branch.