Contact NBN

Last updated on January 10th, 2024 at 03:23 am

Looking for the NBN Australia customer service and support number? To contact NBN is very easy. Here are the top 5 ways to get in touch with NBN.

NBN Phone Number

1800 687 626 – Customer Service

You can reach NBN customer support by calling 1800 687 626 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Mon to Fri: 9:00 am-5:00 pm / Sat-Sun: Closed.

NBN Australia Contact/Phone Numbers

NBN’s Best Toll-Free/800 Customer Service Phone Number

Call 1800 687 626

This is an NBN Australia’s Finest customer service telephone number that you can use to contact NBN. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a NBN AU agent. You can use this number for various tasks such as

• NBN technologies
• Fibre to the curb
• Hybrid fibre-coaxial
• Fixed wireless
• Satellite service
• Technology Choice Program
• End user issues
• Performance
• Voice over IP
• FTTN
• Fibre to the node
• HFC
• Satellite
• Fibre to the premises
• Fixed wireless
• Connection speeds
• Product roadmap
• Ethernet Bitstream Service
• Voice services
• Facilities access service
• Network Extension

 Head Office Contact Number

Corporate Head office address of NBN Australia.
100 Mount Street North Sydney NSW 2060 Australia

For any general inquiries, please contact NBN head office number : 1800 687 626

Contacting NBN – by phone or otherwise

Although 1800 687 626 is NBN’s best toll-free amount, there are 5 full methods of getting in touch with them. Ethernet Bitstream Service, Voice services, Facilities access service for clients looking for assistance is via online email support for NBN Australia customer support Support. If you feel that this info is wrong or know about other means to get NBN, please let us know that we could talk with other customers.

Contact NBN Via EMAIL ADDRESS

Instead, you can email NBN at among the aid email addresses provided below. To earn procedure easy, efficient and fast, it may be useful if you included adequate information in your email address to allow them to confirm your identity, such as your current address, date of birth, telephone details.

For General Inquiries : info@nbnco.com.au

For Other Emails: chrisgregory@nbnco.com.au, feedback@nbnco.com.au

Complaints Email: complaints@nbnco.com.au

Contact NBN Australia Through Social Media, Website & App

In case you’ve got a account issue, a little issue with an NBN service, then consider using societal websites to get NBN Australia. Proceed to their official Facebook or Twitter, and then click the”message” button.

• Official Website
• NBN Facebook
• NBN Twitter
• YouTube channel of NBN
• Instagram of NBN
• IOS App
• Android App

NBN Australia Regular Customer Service Hours

Monday to Friday: 9:00 am-5:00 pm
Sat-Sun: Closed

NBN Holiday Hours

Customer service is closed on most public holidays.

• Christmas Eve, New Year’s Day: Closed

How to contact various departments of NBN

NBN customer service phone Number

In case you’ve got an issue or problem with your service, you can tell your problems Customer Service department on 1800 687 626 mid Monday to Friday: 9:00 am-5:00 pm.

How make to some complaints nbn coworkers?

Complain to NBN telephone: 1800687626 and also make Sure That You Get a complaint reference number. When you’ve discovered nothing for a little while, escalate the criticism by emailing the criticism reference number to NBN Complaint Escalations@nbnco.com.au and request a Case Supervisor. You are able to cc: the ACMA in your escalation email, info@acma.gov.au (which can be associated with everything you do concurrently in step 7).

Contacting NBN Board Members

If you operate a business, contact your state and or the Federal Commisioner for small business. They’ve a free dispute resolution mediation service on https://www.nbnco.com.au/NBN_Co and the approach taken was to suppose that their email address based on it being firstnamelastname@nbn.com.au.

Make a complaint NBN Co.

If you’re a home consumer or small company and you’ve already tried to resolve your complaint with your nbn co provider, you may make a criticism. If you have not tried to resolve your complaint with your supplier, you can find their contact details by searching our providers record.

Contact the NBN co Technology Choice Program team

The Technology Choice Program connection is considered to be the best nbn connection type because it is typically more consistent in its delivery of high-speed internet. This type of connection is unique contact number 1800 687 626 open Monday to Friday: 9:00 am-5:00 pm or email technologychoice@nbnco.com.au.

Lodge A Complaint to NBN

At NBN, they place you and your expertise primary, which explains why your comments is really important for them. If you are using a issue, we’d like to help you fix it whenever possible. We have made our complaints process simple with all the below form. Just supply your information at NBN Complaint section and a few of our specialists will be linked.

FAQs

How do I contact nbn Australia?
1800 687 626

How do I fix my nbn problem?
Restart your equipment. Turn off the power supply to your nbn equipment. Wait 30 seconds then turn on the power again. Check to see if your issue is resolved.

Is nbn owned by Telstra?
Telstra owns the copper-wire network that connects most of Australia’s homes. This is changing. As the National Broadband Network (NBN) is built across Australia, NBN Co Ltd will take over the lines in most areas.

Who was the former CEO of nbn?
Bill Morrow was formerly Chief Executive Officer at NBN Co. Mr Morrow was appointed Chief Executive Officer at NBN Co in December 2013.

Hopefully, We helped you to get some genuine Contact numbers for NBN Australia Customer Service.

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