Contact NBN Through Social Media, Website & App

How to contact NBN through social media? Message NBN through social media websites like Facebook or Twitter and also through Website and App.

Use above link to launch social media support
Chat Hours : Monday to Friday: 9:00 am-5:00 pm / Sat-Sun: Closed

If you have a problem of service, a small issue with a NBN device, or are having trouble making a purchase or technical issue, try using social media to contact NBN australia. Go to the official NBN Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

NBN Live Chat Support Statistics

NBN Facebook Link
NBN Twitter Link
Contact Department NBN Customer Service
Customer service hours Monday to Friday: 9:00 am-5:00 pm / Sat-Sun: Closed
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb
Quality of help 80%
Best phone number 1800 687 626

Contacting NBN by Social media or otherwise

Even though NBN Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for NBN Australia. You can reach NBN customer support by calling 1800 687 626 number directly.  If you feel this information is wrong or know of other ways to get NBN, please let us know so we can discuss with other consumers.

Contact NBN through website & app

Customers can also get support from NBN Website and Application. In website, there are many options available for customer service. According to NBN, over millions of Australians using My NBN app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here


How do I contact nbn Australia?
1800 687 626

How do I fix my nbn problem?
Restart your equipment. Turn off the power supply to your nbn equipment. Wait 30 seconds then turn on the power again. Check to see if your issue is resolved.

Is nbn owned by Telstra?
Telstra owns the copper-wire network that connects most of Australia’s homes. This is changing. As the National Broadband Network (NBN) is built across Australia, NBN Co Ltd will take over the lines in most areas.

Who was the former CEO of nbn?
Bill Morrow was formerly Chief Executive Officer at NBN Co. Mr Morrow was appointed Chief Executive Officer at NBN Co in December 2013.

Hopefully, We helped you to get some genuine Contact numbers for NBN Australia Customer Service.

More Ways to Contact NBN

NBN Phone Number
NBN Customer Service
Email Support of NBN
NBN All of Contacts
NBN help pages

NBN Customer Reviews

Average rating:  
 4 reviews
 by Ben on NBN Australia

Thank you to the two NBN technicians that attended my place on thursday the 21st december at monkhouse place at north albury in nsw on a new fibre to the premises (FTTP) connection ...the guys arrived early on the day and asked if they could do the job @10am well before the 2pm scheduled time as someone had pulled out...the guys installed the internal box, and external box, but were unable to finish or complete the outside fibre connection to the external box as the wiring was inside a metal pole.

 by Robin on NBN Australia

The idiot who was out the front of my complex's who had no idea what he was doing connecting one of my neighbours NBN has disconnected my NBN I need to do home schooling an unable to do so as I don't have any internet for my laptop. The NBN really need to get their act together instead of sending idiots out on a job I'm disgusted I will not have any net till Monday.

 by Robyn Buckley on NBN Australia

I've now been without Aircon since May (It's December) because their careless installers crushed all the ducting in our roof. It's 40 degrees today and approaching Christmas - would be nice to have functioning aircon. #NotHappyJan