Looking for the iiNet Australia customer service and support number? To contact iiNet is very easy. Here are the top 6 ways to get in touch with iiNet.
iiNet Phone Number
You can reach iiNet customer support by calling 13 19 17 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Mon to Fri: 8:00 am-9:00 pm/Sat-Sun: Closed.
iiNet Australia Contact/Phone Numbers
| DEPARTMENT OF iiNet | CONTACT NUMBER |
| iiNet customer service Contact number | 13 19 17 |
| iiNet Residential phone number | 13 19 17 |
| Technical Support number | 13 22 58 |
iiNet’s Best Toll-Free/800 Customer Service Phone Number
Call 13 19 17
This is an iiNet Australia’s Finest customer service telephone number that you can use to contact iiNet. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a iiNet AU agent. You can use this number for various tasks such as:
- Internet
- NBN™ Plans
- Satellite Plans
- Broadband with no line rental
- Ultra Broadband/VDSL2
- Coverage
- High speed Internet in the ACT
- Fibre Plans
- Wireless Plans
- Hassle-free phone service
- Netphone
- Cheap mobile & data plans
Head Office Contact Number
Corporate Head office address of iiNet Australia.
502 Hay St, Subiaco WA 6008, Australia
For any general inquiries, please contact iiNet head office number : 13 19 17
Contacting iiNet – by phone or otherwise
Even though 13 19 17 is iiNet’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online email support for iiNet Australia customer service Support. If you feel this information is wrong or know of other ways to get iiNet, please let us know so we can discuss with other consumers.
Contact iiNet Via EMAIL ADDRESS
As an alternative, you can email iiNet at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.
For General Inquiries : support@iinet.net.au
For other email address : sales@iinet.net.au, bizsupport@iinet.net.au, accounts@iinet.net.au, biz-sales@iinet.net.au, support@iinethosting.net.au
Contact iiNet Australia Through Social Media, Website & App
If you have a missing money issue, a small issue with a iiNet service, or are having trouble get service issue, try using social media to contact iiNet Australia. Go to their official Facebook or Twitter, and click on the “message” button.
- Official Website
- iiNet Facebook
- iiNet Twitter
- YouTube Channel of iiNet
- Instagram support of iiNet
- IOS App
- Android App
iiNet Australia Regular Customer Service Hours
Mon to Fri: 8:00 am-9:00 pm
Sat-Sun: Closed
| Store hours today | Opening Hours | Closing Hours |
| Monday | 8:00 am | 9:00 pm |
| Tuesday | 8:00 am | 9:00 pm |
| Wednesday | 8:00 am | 9:00 pm |
| Thursday | 8:00 am | 9:00 pm |
| Friday | 8:00 am | 9:00 pm |
| Saturday | Closed | |
| Sunday | Closed |
iiNet Holiday Hours
Customer service is closed on most public holidays.
How to contact various departments of iiNet
Contact iiNet Residential number
In case you’ve got an issue or problem with your service, you can tell your problems Residential department number on 13 19 17.
Small Business NBN™ Plans
Our Small Business NBN™ plans offer unlimited data and priority business support at prices that won’t dent your bottom line. You can be confident you’re getting great value, fast broadband internet with options to suit your business needs.
Contact iiNet Internet Technical Support
If you need to report a fault, find out if a internet technical issue is impacting your service, or need help with your service, call the tech support team on 13 22 58 between daily 24 / 7 day.
iiNet Domains & Hosting support
If you need to report a fault, find out if a Domains & Hosting is impacting your service, or need help with your service, call the tech support team on 1300 378 638 between Mon to Fri: 9:00 am-9:00 pm / Sat-Sun: 9:00 am-6:00 pm.
Contact iiNet complaints number
If you are not satisfied with our handling of your complaint after it has been appropriately escalated within the iiNet Group, you may seek complaint mediation or further assistance from the Telecommunications Industry Ombudsman telephone 1800 062 058 or the fair trading department in your.
How to make a complaint
In the first instance, you should contact our customer service teams to make a complaint using one of these methods, during operating hours:
If our customer service teams have been unable to assist you, you can ask that your complaint be referred to Customer Relations, our specialist complaints resolutions team. You may also contact Customer Relations directly as follows:
- Email: customer-relations@iinet.net.au
- Fax: 1300 785 632
- Mail: Attn: Customer Relations, Ground Floor, 502 Hay St, Subiaco, WA 6008
Urgent Complaints
- you have asked to be assessed (or have been approved) for financial hardship assistance and it’s clear to us that the nature of your complaint will directly contribute to or worsen that hardship;
- disconnection of a service is imminent or has already occurred and where due process has not been followed; or
- your issue is about a service or situation that is dangerous to your or others.
Lodge A Complaint to iiNet
At iiNet, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at iiNet Complaint department and one of our experts will be connected.
During the discussion, if you are in doubt, They will confirm with you if your expression of dissatisfaction is a complaint.
More info about: iiNet complaint
FAQs
How do I contact iiNet Australia?
Check out our easy new how-to guides on iiHelp
13 19 17. sales@iinet.net.au. Mon to Fri: 8am-11pm AEST. Sat to Sun: 8.30am-8pm AEST. National Public Holidays: 8.30am-8pm AEST. Ask us a Question. Technical Support.
13 22 58. Broadband – 24/7. Mobile – 24/7.
How do I complain to the Ombudsman about iiNet?
However, if you are not satisfied with our handling of your complaint after it has been appropriately escalated within the iiNet Group, you may seek complaint mediation or further assistance from the Telecommunications Industry Ombudsman at https://www.tio.com.au/ (telephone 1800 062 058) or the fair trading department …
What’s happened to iiNet?
TPG acquired Perth-based iiNet, which was once renowned for its customer service, in 2015. In 2020, TPG merged with Vodafone Hutchison Australia in a $15 billion deal.
How do I send an email to the Ombudsman?
Alternatively, the appeal can also be sent vide e-mail at aaos@rbi.org.in. Further, if the complainant is not satisfied with the resolution provided by the Ombudsman, he/she is at liberty to explore other recourses and/or remedies available, as per law.
Hopefully, We helped you to get some genuine Contact numbers for iiNet Australia Customer Service.
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Also Read : Contact QBE
More Ways to Contact iiNet
iiNet Phone Number
iiNet Customer Service
Email Support of iiNet
Social Media support of iiNet
iiNet Help Desk
iiNet Customer Reviews
Submit your review | |
I live in Pyrmont NSW and I have never had an issue with my iiNet internet service. I switched in 2020 from Telstra who has horrible customer service. I’ve only ever had to call iiNet twice, once for issues with my printer to open a portal on my router and the other when my Peloton wouldn’t connect to WiFI. They are very timely when answering support calls and super friendly and helpful.
lines engaged for over 2 hours
Ive been given the run around, nicole , mark, john mary, kaylee robert and Ryan, these indians seem to all have common aussie names, no one is taken responsibility for a mistake they have caused. Requesting a manager to call, went on a 2 hr lunch break the the call centre closed.. how can you even trust these people
Very unhelpful with troubleshooting. Speed is extremely slow.. paid more money to increase the speed still same.. asked to cancel the plan which was not a contract, kept making excuses about sending a technician to fix the probIem nor were they willing to cancel the service.