Contact iiNet Through Social Media, Website & App

How to contact iiNet through social media? Message iiNet through social media websites like Facebook or Twitter and also through Website and App.

https://www.facebook.com/iiNet_Australia/
twitter.com/iiNet_Australia

Use above link to launch social media support
Chat Hours : Mon to Fri: 8:00 am-9:00 pm/Sat-Sun: Closed

If you have a problem of service, a small issue with a iiNet device, or are having trouble making a purchase or technical issue, try using social media to contact iiNet australia. Go to the official iiNet Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

iiNet Live Chat Support Statistics

 
iiNet Facebook Link https://www.facebook.com/iiNet_Australia/
iiNet Twitter Link twitter.com/iiNet_Australia
Contact Department iiNet Customer Service
Customer service hours Mon to Fri: 8:00 am-9:00 pm/Sat-Sun: Closed
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb
Quality of help 90%
Best phone number 13 19 17

Contacting iiNet by Social media or otherwise

Even though iiNet Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for iiNet Australia. You can reach iiNet customer support by calling 13 19 17 number directly.  If you feel this information is wrong or know of other ways to get iiNet, please let us know so we can discuss with other consumers.

Contact iiNet through website & app

Customers can also get support from iiNet Website and Application. In website, there are many options available for customer service. According to iiNet, over millions of Australians using My iiNet app. Here are the links of website & apps for you.

Website : https://www.iinet.net.au/home/

Android App : Download here

IOS App : Download here

FAQs

How do I contact iiNet Australia?
Check out our easy new how-to guides on iiHelp
13 19 17. sales@iinet.net.au. Mon to Fri: 8am-11pm AEST. Sat to Sun: 8.30am-8pm AEST. National Public Holidays: 8.30am-8pm AEST. Ask us a Question. Technical Support.
13 22 58. Broadband – 24/7. Mobile – 24/7.

How do I complain to the Ombudsman about iiNet?
However, if you are not satisfied with our handling of your complaint after it has been appropriately escalated within the iiNet Group, you may seek complaint mediation or further assistance from the Telecommunications Industry Ombudsman at https://www.tio.com.au/ (telephone 1800 062 058) or the fair trading department …

What’s happened to iiNet?
TPG acquired Perth-based iiNet, which was once renowned for its customer service, in 2015. In 2020, TPG merged with Vodafone Hutchison Australia in a $15 billion deal.

How do I send an email to the Ombudsman?
Alternatively, the appeal can also be sent vide e-mail at aaos@rbi.org.in. Further, if the complainant is not satisfied with the resolution provided by the Ombudsman, he/she is at liberty to explore other recourses and/or remedies available, as per law.

Hopefully, We helped you to get some genuine Contact numbers for iiNet Australia Customer Service.

More Ways to Contact iiNet

iiNet Phone Number
iiNet Customer Service
Email Support of iiNet
iiNet All Contacts
iiNet help pages

iiNet Customer Reviews

Average rating:  
 4 reviews
 by alin on iiNet Australia

I live in Pyrmont NSW and I have never had an issue with my iiNet internet service. I switched in 2020 from Telstra who has horrible customer service. I’ve only ever had to call iiNet twice, once for issues with my printer to open a portal on my router and the other when my Peloton wouldn’t connect to WiFI. They are very timely when answering support calls and super friendly and helpful.

 by issy on iiNet Australia

lines engaged for over 2 hours

 by Burnet on iiNet Australia

Ive been given the run around, nicole , mark, john mary, kaylee robert and Ryan, these indians seem to all have common aussie names, no one is taken responsibility for a mistake they have caused. Requesting a manager to call, went on a 2 hr lunch break the the call centre closed.. how can you even trust these people