Contact Ebay

Phone Number : 1800322928

Email : service@ebay.com.au

Business Hours: 8:00 am to 10:00 pm AET, 7 days a week.

Website : https://www.ebay.com.au

Contact Ebay customer service contact numbers

Corporate Head office: 10th floor, 45 Market Street, Sydney, NSW 2000

eBay Australia
Average rating:  
 9 reviews
 by GB

The worst for customer service you will ever find. No contact details and thay hang up on chats immediately. The worst. I ll give them lower than 1 star if i can...

 by SF

Ebay has theworst customer service ever. They don't care about customers. They never follow policies. All their words are lies with fake promises that are never fulfilled and made just to keep you waiting so you give up and they tell you sorry then take your money. They cut off chat conversations when they don't want to answer your questions by blocking your ability to respond while they pretend they are waiting for your to reply then they close the chat. Disgusting service and attitude. Ebay should not be supported at all. Amazon has much better customer support who actually care.

 by Swanny

Ebay is pathetic, the permanently suspended my business account which is the source of my income, do you think you can actually speak to a person from Ebay, no. They dont return emails all i get is a automated computer sending me the same f@#king email everytime. Ebay is a joke

 by Cher_5940

Call 1800 322 928 if you want the run around. Won a local pick up auction $4999.00 , the seller wouldn't answer messages and eBay didn't want to know about it. Give them 10days and then we'll chase them. It turned out he'd already sold it on Gumtree and didn't think he should have to tell anyone, meanwhile my money's tied up and i can't buy off someone else! Thanks for nothing!

 by Dane Aldridge

If you want to go around and around in circle and not get any help try and speak to someone at Ebay.

 by Jane

Not happy with ebay haven’t got my item and can’t contact them by phone or the owner of the item poor customer service

 by PJ

My wife listed a used item in perfect working order on Ebay, alerting that it was used items are "sold as is" in the description, and yet the buyer opens up a return case claiming the item doesn't work (something to the effect that it was taking too long to configure Windows). The buyer did not provide a simple piece of evidence that the item was defective and yet the case was closed in his favour.



eBay's onsite chat agent claimed that I had to either request for the buyer to close the case or accept the return and file an appeal afterwards (which they've deny). I've contacted them on Twitter as well, but have received no response. A buyer with a ZERO feedback score can make up a case against you without one single piece of evidence. This site is the perfect venue for scammers. The most hilarious thing is that the Australian government does not get a cent of tax dollars from these individuals, as they are based overseas, operating as a foreign branch in Australia.



NOTE: Ebay changed its mind about paying for the return postage label (see photos). No integrity whatsoever.

 by A, Fortiori

Ebay does not want to have any contact with the people who make it rich. Should be investigated.

 by Dharmishta Rathava

Good company to work with.

Looking for the Ebay Australia customer service and support number? To contact Ebay is very easy. Here are the top 7 ways to get in touch with Ebay Australia. You can get personalized help and see your recent orders.

Ebay Australia Phone Number

1800 322 928Customer Service
Estimated wait time : 1 minute

You can reach Ebay customer support by calling 1800 322 928 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast. You can contact during working hours Monday to Friday: 8:00 am to 10:00 pm AET and Saturday and Sunday: 8:00 am to 10:00 pm AET. Before calling you have to login into your eBay account here ebay Australia login or create new Account if don’t have.

Ebay Australia Contact/Phone Numbers

Ebay DEPARTMENT CONTACT NUMBER
Ebay customer service 1800 322 928
Ebay customer service international phone number +44208 605 3000
Ebay Australian office contact number 02 8280 6400

Ebay’s Best Toll-Free/800 Customer Service Phone Number

Call 1800 322 928

This is an Ebay Australia’s Finest customer service telephone number that you can use to contact Ebay support department. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Ebay AU agent. You can use this number for various tasks such as

  • Returns & Refunds
  • Postage & Tracking
  • Selling
  • Buying
  • Account
  • Fees & Invoices
  • Delivery & Tracking
  • Get help with a hacked account
  • Get help with an item that hasn’t arrived

 Head Office Contact Number

Corporate Head office address of Ebay Global.
45 Market St, Sydney NSW 2000, AustraliaFor any general inquiries, please contact Ebay head office number : 1800 322 928
You can also use their fax number (408) 516-8811

Contacting Ebay Australia – by phone or otherwise

Even though 1800 322 928 is Ebay’s finest toll-free number, you will find 6 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Ebay Australia. If you feel this information is wrong or know of other ways to get Ebay AU, please let us know so we can discuss with other consumers. To help them give the best possible service, they’ll ask you to provide a brief description of your issue.

Contact Ebay Via EMAIL ADDRESS

As an alternative, you can email Ebay at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For Customer Email Support : service@ebay.com.au

For member queries: member@ebay.com.au

Contact Ebay Australia Through Social Media, Website & App

If you have a missing shipment, a small issue with an Ebay device, are having trouble making a purchase or issue with an eBay account try using social media to contact Ebay Australia. Go to their official Facebook or Twitter, and click on the “message” button. eBay offer customer service on directly to its @AskeBay support channel from the description, which is definitely social customer service best practice. Help through Ebay Social media comes quickly, with personalization, friendliness and most importantly end-to-end closure on the same channel.

Live Chat Support of Ebay Australia

Live chat is great option to contact Ebay.co.au quicly. If you have a problem with an order or Ebay product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Ebay Australia on ebay.com.au/help/startchat and get customer service support for various topics like Billing & General Support, Track your order, Technical issues, Account support and Sales.

Ebay Australia Regular Customer Service Hours

Mon to Friday: Open 8:00 am to 10:00 pm (local time)
Saturday: Open 8:00 am to 10:00 pm (local time)
Sunday : Open

Store hours today Opening Hours Closing Hours
Monday 8:00 AM 10:00 PM
Tuesday 8:00 AM 10:00 PM
Wednesday 8:00 AM 10:00 PM
Thursday 8:00 AM 10:00 PM
Friday 8:00 AM 10:00 PM
Saturday 8:00 AM 10:00 PM
Sunday 8:00 AM 10:00 PM

Ebay Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and New Year’s Day: Closed

Public Holidays

  • New Year’s Day
  • Martin Luther King Jr. birthday
  • Washington’s Birthday (observed)
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day (observed)
  • Thanksgiving Day
  • Christmas Day

How to contact various departments of Ebay Australia

Contact Ebay customer service & technical support

In case you’ve got an issue with order or fault with your device, you can tell your problems & technical support department on 1800 322 928

If you are calling from abroad, use this customer service number +44208 605 3000 to get help from eBay Australia.

Ebay Ads Department

If you want to give advertise on eBay platform or manage you ads account or get the refund of your service to visit on this webpage or if you have any questions or problems of service to fill up following form and talk with the customer care executive.

Contact Ebay

Contact Ebay Australia for Account Support

Signing up for an eBay account

For any account help, you have to sign in first using this ebay au login link. If you can’t have account at ebay.com.au, you can create new account easily. After  Signing up you can ask for following help.

  • Changing your password
  • Start selling on eBay
  • Updating billing settings for sellers
  • Account holds, restrictions, and suspensions
  • Seller levels and performance standards
  • Changing your contact details
  • Fees, credits and invoices overview
  • Get help with a hacked account
ebay Returns & Refunds

You can call this phone number 1800 322 928 to contact eBay representative if you have any problems related to ebay product returns & refunds.

You can ask for following issues

  • Return an item for a refund
  • Get help with an item that hasn’t arrived
  • Check the status of your return or missing item request
  • How to handle a return request as a seller
  • Help a buyer with an item they didn’t receive
  • Appeal eBay’s decision about a return or missing item for sellers

Ebay Affiliates Department

If you want to join in Ebay affiliates program and know about the program to visit on this webpage for help.

Lodge A Complaint to Ebay

At Ebay, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. They have made their complaints procedure simple with Resolution Center. They always encourage their members to communicate with each other when there’s a problem with a transaction. The first step is to contact the member through the Resolution Center and try to resolve the problem. Simply provide your information at Ebay Complaint Resolution Center and one of our experts will be connected.

FAQs

Where is eBay Australia based?
Where is eBay Australia ‘s headquarters? eBay Australia is located in Sydney, New South Wales, Australia .

How big is eBay in Australia?
In Australia, ebay.com.au has operated since 1999. 40,000 Australian businesses now sell via our marketplace and nearly 12-million unique visitors come to eBay every month.

How do I escalate a complaint with eBay?
eBay
Follow the Case Details link below.
Click “Respond to Case”
Select “Escalate this case” to eBay Customer Support.
Click “Submit” after providing additional details you’d like to share about your case.

Is Amazon or eBay bigger in Australia?
In ranking website traffic, Amazon is performing the best in average monthly website visits at 58.3 million, compared to eBay at 57.6 million and Catch at 9.9 million from December 2022 to February 2023, according to SimilarWeb data.

Hopefully, We helped you to get some genuine Contact numbers for Ebay Australia Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read : Contact Optus

More Ways to Contact Ebay

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eBay Australia
Average rating:  
 9 reviews
 by GB

The worst for customer service you will ever find. No contact details and thay hang up on chats immediately. The worst. I ll give them lower than 1 star if i can...

 by SF

Ebay has theworst customer service ever. They don't care about customers. They never follow policies. All their words are lies with fake promises that are never fulfilled and made just to keep you waiting so you give up and they tell you sorry then take your money. They cut off chat conversations when they don't want to answer your questions by blocking your ability to respond while they pretend they are waiting for your to reply then they close the chat. Disgusting service and attitude. Ebay should not be supported at all. Amazon has much better customer support who actually care.

 by Swanny

Ebay is pathetic, the permanently suspended my business account which is the source of my income, do you think you can actually speak to a person from Ebay, no. They dont return emails all i get is a automated computer sending me the same f@#king email everytime. Ebay is a joke

 by Cher_5940

Call 1800 322 928 if you want the run around. Won a local pick up auction $4999.00 , the seller wouldn't answer messages and eBay didn't want to know about it. Give them 10days and then we'll chase them. It turned out he'd already sold it on Gumtree and didn't think he should have to tell anyone, meanwhile my money's tied up and i can't buy off someone else! Thanks for nothing!

 by Dane Aldridge

If you want to go around and around in circle and not get any help try and speak to someone at Ebay.

 by Jane

Not happy with ebay haven’t got my item and can’t contact them by phone or the owner of the item poor customer service

 by PJ

My wife listed a used item in perfect working order on Ebay, alerting that it was used items are "sold as is" in the description, and yet the buyer opens up a return case claiming the item doesn't work (something to the effect that it was taking too long to configure Windows). The buyer did not provide a simple piece of evidence that the item was defective and yet the case was closed in his favour.



eBay's onsite chat agent claimed that I had to either request for the buyer to close the case or accept the return and file an appeal afterwards (which they've deny). I've contacted them on Twitter as well, but have received no response. A buyer with a ZERO feedback score can make up a case against you without one single piece of evidence. This site is the perfect venue for scammers. The most hilarious thing is that the Australian government does not get a cent of tax dollars from these individuals, as they are based overseas, operating as a foreign branch in Australia.



NOTE: Ebay changed its mind about paying for the return postage label (see photos). No integrity whatsoever.

 by A, Fortiori

Ebay does not want to have any contact with the people who make it rich. Should be investigated.

 by Dharmishta Rathava

Good company to work with.