Contact Citibank

Tips for contacting & calling Citibank quicker, tips for sloving issues & customer reviews
Average rating:  
 1 reviews
 by Rizwan Saiyed

Service is really good n hi-tech but no branch in Chandkheda and in Gandhinagar area for visiting.
When you will plan to open new branches in chandkheda (sabarmati area) and in gandhinagar like in infinity.
That's why I have rated with only 4 stars out of 5.

Contact Citibank customer service phone numbers

Phone Number : 132484

Email :

Business Hours: Monday - Friday: 9:00 a.m. - 5:00 p.m. / Saturday - Sunday: Closed

Website :

Corporate Head office: Citigroup Centre, 2 Park Street, Sydney NSW 2000, Australia

Looking for the Citibank Australia customer service and support number? To contact Citibank is very easy. Here are the top 3 ways to get in touch with Citibank.

Citibank Phone Number

13 24 84Customer Service

You can reach Citibank customer support by calling 13 24 84 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working 24*7 Hours.

Citibank Australia Contact/Phone Numbers

Customer service for Citibank13 24 84, overseas +61 2 8225 0615
Business Care for Citibank+61 2 8225 0615
Citibank report lost or stolen card13 24 84
For Insurance Citibank1800 221 599
General inquiry Citibank13 24 84, +61 2 8225 0615
Claim related CardProtect Citibank1800 333 613
For Citibank claims relating to Travel Insurance1800 305 422
Claim relating CoverPlus Life,Income and Critical Illness for Citibank1800 016 284
Translation and Interpreting Services Citibank1800 131 450
Citibank Internet Relay Users02 8225 0615
Telephone Typewriter (TTY) Users Citibank133 677, overseas 02 8225 0615
1800respect support service contact Citibank1800 737 732
Citibank Lifeline support service contact13 11 14
Financial Difficulty Assistance Department Citibank1800 722 879

Citibank’s Best Toll-Free/800 Customer Service Phone Number

Call 13 24 84

This is a Citibank Australia’s Finest customer service telephone number that you can use to contact Citibank. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Citibank AU agent. You can use this number for various tasks such as

  • Setup an account
  • Question
  • Banking service issue
  • Loan Service issue
  • Complaint
  • A different issue

Head Office Contact Number

Corporate Head office address of Citibank Sydney Australia.
Citigroup Centre,
2 Park Street,
Sydney NSW 2000, Australia
For any general inquiries, please contact Citibank head office number : (02) 8225 1000

Head office address of Citibank Melbourne Australia.
Level 16,
120 Collins Street,
Melbourne VIC 3000, Australia
Phone : (03) 8643 9700

Contacting Citibank – by phone or otherwise

Even though 13 24 84 is Citibank’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Citibank Australia customer service Support. If you feel this information is wrong or know of other ways to get Citibank, please let us know so we can discuss with other consumers.

Contact Citibank Via EMAIL ADDRESS

As an alternative, you can email Citibank at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries :
Financial difficulty Assistance service :
Other service contact:

Contact Citibank Australia Through Social Media, Website & App

If you have a missing shipment, a small issue with an Citibank device, or are having trouble making a purchase, try using social media to contact Citibank Australia. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Citibank Australia

Company Live chat is great option to contact Citibank quickly. If you have a problem with Citibank service or complaints, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Citibank Australia on and get customer service support for various topics like account & service support.

Citibank Australia Regular Business Hours

Mon to Friday: Open 9:00 am – 5:00 pm (local time)
Saturday and Sunday : Closed

What time does Citibank Australia open and close?
Store hours todayOpening HoursClosing Hours
Monday9:00 AM5:00 PM
Tuesday9:00 AM5:00 PM
Wednesday9:00 AM5:00 PM
Thursday9:00 AM5:00 PM
Friday9:00 AM5:00 PM

Citibank Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Citibank Australia close?

Public Holidays

  • New Year’s Day
  • Martin Luther King Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving
  • Christmas Day

How to contact various departments of Citibank

Contact Citibank customer service support department

In case you’ve got an issue or fault with your service, you can tell your problems & issue for Support department on 13 24 84.

Citibank lost or stolen card department

If you have any issue for lost and stolen your card so quickly contact this number 13 24 84 (aboard)+61 2 8225 0615 for report to the bank for your security.

Contact Citibank Insurance Department

In this department include three tasks are following.

  • Making a Claim
  • Cancellations & Enquiries
  • Important Product Documents

Making a Claim

If you have any issue or problem for making a claim to contact this MetLife no: 1800 221 599 or mail to following address:
MetLife Claims Department
GPO Box 3319
NSW 2001

Cancellations & Enquiries

In this department if you have any questions or issue regarding your claim or to cancel your claim to call this number 13 24 84 or mail following address.
Administrator – Cancellations
GPO Box 40
NSW 2001

How to sign on to Citibank Online Department

if you want to sign on to the Citibank online click on this link and enter your user id and password then after click on the sign on button to quickly join this department and if you are first time visitor click on the register button and fill the correct credit card or debit card number and click continue button and join this department.

Citi Rewards Platinum Credit Card for Citibank

Go nuts with as much as 120,000 bonus interruptions. That 550 worth of gift cards to spend in Bunnings, David Jones, Myer, Coles or a lot more of Australia’s favourite retailers. If you want join quickly click on this link or call this number 1300 130 865 to apply.

Contact Citibank Investment Department

Placing their clients they supply from providers to discover the very best solution for you. They offer you a selection of investments. They are four types benefits include following.

  • Managed Funds
  • Structured Investments
  • Bonds
  • Term Deposits

if you have any questions regarding this department call this number 1300 552 070 and to join this department click on this link.

Lodge A Complaint to Citibank

At Citibank, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at Citibank Complaint department and one of our experts will be connected.

Contact Citibank

If you have any questions regarding complaint department please call this number 13 24 84.

Citibank Citi Rewards Program Department

There are following ways to put life on points.

  • Put purchases on Points
  • Put digital gift cards (eVouchers) on Points
  • Put travel and airline miles on Points
  • Rewards Calculator
  • Citi World Privileges
  • Citibank Dining Program

If you want join in this program click on this link.

Hopefully, We helped you to get some genuine Contact numbers for Citibank Australia Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read : Contact St George Bank 

More Ways to Contact Citibank

Citibank Phone Number
Live Chat Support Citibank
Citibank Customer Service
Email Support Citibank
Citibank Help Desk
Social Media Support Citibank

Citibank Customer Reviews

Submit your review

Create your own review

Average rating:  
 1 reviews
 by Rizwan Saiyed

Service is really good n hi-tech but no branch in Chandkheda and in Gandhinagar area for visiting.
When you will plan to open new branches in chandkheda (sabarmati area) and in gandhinagar like in infinity.
That's why I have rated with only 4 stars out of 5.