Citibank Help Pages

Here are some help pages that customers can contact like Citibank Customer FAQ, Forum, and Online Help

Contact Citibank Help @

Navigate to first. If you have a problem with a Citibank service, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your user id and password to log into your account and gain access to the page.

General Problems that Citibank Customers Reports

  • Banking service issue
  • Lost, stolen and damaged card Help
  • Username & Password Help
  • Account access problem Help
  • Getting Started
  • Complaints
  • Something Else?

Contacting Citibank Help Pages

This is the official customer support page of Citibank, which contains different options for contacting them about a variety of issues. If you are looking for Citibank’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Citibank directly by calling their customer service number at 13 24 84.

Citibank Frequently Asked Questions

Where is Citibank head office?

Citigroup Centre, 2 Park Street, Sydney NSW 2000, Australia

How do I register for Internet Banking (Citibank Online)?

If you want to register for internet banking click on this link and follow the 5 easy steps given bellow.

  1. Select the card type you are registering, if you are registering both cards, please just choose one of them, they will be automatically linked
  2. Read and accept our Terms and Conditions
  3. Enter in the details on the screen, please keep your card near you – at this stage you will be asked to enter a One Time Pin (OTP) that you will receive on the mobile number you have registered with us
  4. Create a User ID and Password
  5. You will receive a confirmation of registration.
How do I login to Citibank Online?

If you want login to Citibank online click on this link. Then after enter your user id and password and click on the “sign on” button.

How can I change my PIN?

If you want change your pin click on the Citibank online and click on the “my profile” and select the menu option ” Change Pin” and create your new pin then new pin will be activated instantly.

How do I contact Citibank Australia?

Customers can contact Citibank via this customer service number 13 24 84 or via Citibank live chat support or via email at

What is Citibank contact phone number?

Citibank Australia’s best phone number is 13 24 84. Also customers from abroad use +61 2 8225 0615. Calls from an Citibank Roaming Mobile Phone to this number are free.

What is the Financial Claims Scheme?

The Financial Claims Scheme (FCS) is a Australian Government scheme that offers protection and quick access to deposits in banks, building societies and credit unions in the improbable event that these financial institutions neglects. If it’s triggered from the Government as soon as an institution fails, the FCS can come into effect. Once triggered, the FCS will be administered by the Australian Prudential Regulation Authority (APRA). Underneath the FCS, particular deposits are protected up to a limit of $250,000 for every account holder in any bank, building society, credit union or other authorised deposit-taking institution (ADI) which is integrated in Australia and authorised by the Australian Prudential Regulation Authority (APRA). Within an FCS situation, APRA would like to cover their deposits beneath the Scheme to nearly all clients .

How do I apply for a Citibank Credit Card?

If you want apply for Citibank Credit card to click on this page and fill the information and submit the form.

How do I activated my Citibank card?

To activate your card, then only sign onto Citibank Online and click on the’Publish your card’ link that will show about the Account Summary screen under your account details. Input the mandatory One Time Pin (OTP), then choose the card that you would like to trigger, click’Publish’and follow the prompts to activate the card.

How do I email Citibank customer service?

Here are Citibank address to email Citibank customer service Written Complaint. their complaints mailing address is: Citi, GPO Box 40, Sydney NSW 2001.

Hopefully, We helped you to get some genuine information about Citibank help pages Customer Service.

Other Ways to Contact Citibank

Citibank Customer Reviews

Average rating:  
 1 reviews
 by Rizwan Saiyed on Citibank

Service is really good n hi-tech but no branch in Chandkheda and in Gandhinagar area for visiting.
When you will plan to open new branches in chandkheda (sabarmati area) and in gandhinagar like in infinity.
That's why I have rated with only 4 stars out of 5.