Booktopia Live Chat

How to chat with Booktopia Australia? Here is the Booktopia Live chat link buy using you can chat with Booktopia Agent.

Booktopia Live Chat

Use above link to launch chat
Chat Hours : Mon – Fri: 9:00 am – 5:00 pm

Select Start chatting if you have any problem like Delivery & General Support, Track your order and Service issue. To connect with a Booktopia representative through a messenger service, click this Live chat link and explain your problem by typing it into the text box and hit send. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.

Why did you want to chat with Booktopia?
Chat Topics
  • Account Issue
  • Ordering & Payment
  • Shipping & Delivery
  • Cancellations & Returns
  • Gift Certificates & Store Credits
  • A different issue

This is especially helpful for recurring problems, product issues, which can require you to get the product. This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Booktopia Recent Customers

Solved: Can’t get my product.
Can’t login in my account: Solved
Solved: I ordered item but not delivered
I don’t cancel but canceled my order: Solved

Booktopia Live Chat Support Statistics

Booktopia Live Chat Link Booktopia Online Chat
Mailing Department Booktopia Customer Service
Customer service hours Mon – Fri: 9:00 am – 5:00 pm
Is Call-back available No
Normal response time Within an Hour
Alternate methods phone, web, social media
Quality of help 83%
Best phone number +612 9045 4394

Contacting Booktopia – by Chat or otherwise

Even though Booktopia Live chat Support is great, you will find 5 complete ways of getting in contact with them. Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Booktopia Australia. If you feel this information is wrong or know of other ways to get Booktopia, please let us know so we can discuss with other consumers.


How do I contact Booktopia?
You can call our Customer Care Team on 1300 187 187.

Is Booktopia in financial trouble?
Booktopia is not pleased with its full-year financial outcome for 2023, as it made a loss of $29 million. Its revenue declined from $240.8 million in 2022 to $197.6 million this year.

What country is Booktopia based?
Booktopia Group Limited is an Australia-based online book retailing company. The Company sells electronic books (e-books), digital versatile discs (DVD), audiobooks, magazines and stationery.

Why was Booktopia fined?
“Booktopia made misleading statements to consumers, telling them they were only entitled to a refund if they contacted them about a problem with their purchase within 2 business days of delivery,” ACCC Commissioner, Liza Carver said.

Hopefully, We helped you to get some genuine Contact numbers for Booktopia Australia Customer Service.

More Ways to Contact Booktopia

Booktopia Customer Service
Booktopia Phone Number
Help Desk Support Booktopia
Booktopia on Social Media
All Booktopia contacts

Booktopia Customer Reviews

Average rating:  
 2 reviews
 by Erin on Booktopia Australia

Fast, good communication, well packaged and protected.

 by Roo Man on Booktopia Australia

Its nice for kids and i love the range of books.