Booktopia Customer Service

Customer service tips to calling & contacting Booktopia faster. By contacting Booktopia customer service number, you can get your common issues solved & customer reviews.

Booktopia Phone Number

+612 9045 4394 – Customer Service

You can reach Booktopia customer support by calling +612 9045 4394 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 9:00 am – 5:00 pm.

You can call Booktopia customer support number and generally discuss for following topics

  • Account Issue
  • Ordering & Payment
  • Shipping & Delivery
  • Cancellations & Returns
  • Gift Certificates & Store Credits
  • A different issue
Call +612 9045 4394 – Booktopia Business Care

This is the direct, Business customer service line for any and all Booktopia issues. Start here to get your business service set up with Booktopia,  help with Delivery, get your account managed and Experiencing a problems or issue with your service? They can help you.

Call +612 9045 4394 – Booktopia Enterprise Customers

This is the direct, Enterprise customer service line for any and all Booktopia issues.

General Problems that Booktopia Customers Reports

How long will it take to receive my order?
Where is my book?
Can I change my order?
I can’t log in to My Account / Password reset

Common Problem Categories

  • Order issue
  • Delivery issue
  • Customer Support
  • Return Issue
  • Overcharge/Strange charge
  • Account Issue

About Booktopia

Booktopia Pty Ltd is an Australian online bookstore. Founded in 2004, it now turns over $165 million a year, and was listed in the AFR/BRW’s Fast 100 eight times, the only company to ever achieve this feat, from 2009 to 2017. In 2016, 2017 & 2019 Booktopia was voted ‘Bookstore of the Year’. Contact Booktopia to discover more using our customer support telephone number.


How do I contact Booktopia?
You can call our Customer Care Team on 1300 187 187.

Is Booktopia in financial trouble?
Booktopia is not pleased with its full-year financial outcome for 2023, as it made a loss of $29 million. Its revenue declined from $240.8 million in 2022 to $197.6 million this year.

What country is Booktopia based?
Booktopia Group Limited is an Australia-based online book retailing company. The Company sells electronic books (e-books), digital versatile discs (DVD), audiobooks, magazines and stationery.

Why was Booktopia fined?
“Booktopia made misleading statements to consumers, telling them they were only entitled to a refund if they contacted them about a problem with their purchase within 2 business days of delivery,” ACCC Commissioner, Liza Carver said.

Hopefully, We helped you to get some genuine customer service numbers for Booktopia Australia.

Booktopia Customer Reviews

Average rating:  
 2 reviews
 by Erin on Booktopia Australia

Fast, good communication, well packaged and protected.

 by Roo Man on Booktopia Australia

Its nice for kids and i love the range of books.