Booktopia Email

Email support by Booktopia Australia customer service email @

Why do customers write email to Booktopia
  • Complaint
  • Cancel Order Issue
  • Delivery Issue
  • Change Order Issue
  • Questions
  • Return Issue

Contact Booktopia Email Service –

Send an email to customer support at Compose an email that includes all of the important information, such as account detail, product type, and your contact information. Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email Booktopia at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries :

Booktopia Customer Email Support

Email address
Mailing Department Booktopia Customer Service
Customer service hours Mon – Fri: 9:00 am – 5:00 pm
Is Call-back available No
Normal response time 24 Hours
Alternate methods phone, web, social media
Quality of help 93%
Best phone number +612 9045 4394

Contacting Booktopia – by Email or otherwise

Even though +612 9045 4394 is Booktopia’s best email, you will find 4 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Booktopia Australia. If you feel this information is wrong or know of other ways to get Booktopia, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Booktopia Australia.
Unit E1, 3-29 Birnie Avenue
Lidcombe NSW 2141

For any general inquiries, please contact Booktopia head office number : +612 9045 4394


How do I contact Booktopia?
You can call our Customer Care Team on 1300 187 187.

Is Booktopia in financial trouble?
Booktopia is not pleased with its full-year financial outcome for 2023, as it made a loss of $29 million. Its revenue declined from $240.8 million in 2022 to $197.6 million this year.

What country is Booktopia based?
Booktopia Group Limited is an Australia-based online book retailing company. The Company sells electronic books (e-books), digital versatile discs (DVD), audiobooks, magazines and stationery.

Why was Booktopia fined?
“Booktopia made misleading statements to consumers, telling them they were only entitled to a refund if they contacted them about a problem with their purchase within 2 business days of delivery,” ACCC Commissioner, Liza Carver said.

Hopefully, We helped you to get some genuine Contact numbers for Booktopia Australia Customer Service.

More Ways to Contact Booktopia

Booktopia Customer Service
Booktopia Phone Number
Help Desk of Booktopia
Booktopia on Social Media
All contacts of Booktopia

Booktopia Customer Reviews

Average rating:  
 2 reviews
 by Erin on Booktopia Australia

Fast, good communication, well packaged and protected.

 by Roo Man on Booktopia Australia

Its nice for kids and i love the range of books.