Contact Australian Taxation Office ATO Through Social Media

How to contact ATO through social media? Message Australian Taxation Office through social media websites like Facebook or Twitter and also through Website, App & ATO forum Support.

Use above link to launch social media support
Chat Hours : Monday to Friday: 8:00 am to 6:00 pm AET

If you have an Tax related problems or need Income tax advice, try using social media to contact ATO. Go to the official ATO Twitter or Facebook page, and click on the “message” button. Compose a short message that briefly explains your problem, and wait to hear back from their representative.

Why do you want to chat with ATO Social media?
Chat Topics
  • Tax related problems
  • Super
  • Income and Deductions
  • Amendments and ATO errors
  • Higher Education Loans
  • Tax Offsets
  • Income tax advice
  • Capital gains tax
  • GST
  • ABN/AUSkey
  • BAS
  • Accounts enquiries

Popular chat topics by Australian Taxation Office Recent Customers

Solved: I want to ask some questions about the Gerry Harvey amendment to GST.
Solved: what happen is im not getting anything back and whys that.
Solved: I am trying to lodge my GST but not able to upload AUSkey

ATO Live Chat Support Statistics

ATO Twitter Support
ATO Facebook Support
Website Contact
Customer service hours 8:00 am to 6:00 pm AET
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb, chat
Quality of help 75%
Best phone number 13 28 61

Contacting ATO by Social media or otherwise

Even though Australian Taxation Office Social media Support is great, you will find 5 complete ways of getting in contact with Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for ATO. You can reach ATO customer support by calling 13 28 61 number directly.  If you feel this information is wrong or know of other ways to get ATO, please let us know so we can discuss with other consumers.

Contact ATO through website & app

Customers can also get support from ATO Website and Application. In website, there are many options available for customer service. the best option is Self help service. Here are the links of website & apps for you.

Wbsite :

Android App : Download here

IOS App : Download here

Customer can use ATO website self help service through to get most of the support. You can get up to date information on

  • lodge, view and revise activity statements
  • manage your PAYG instalments
  • print your lodged activity statements
  • make a payment or create a payment plan
  • view your tax and activity statement account balance and transactions
  • view your study and training support loan account balance and transactions
  • view and update your contact details, name and date of birth
  • receive most of your personal ATO letters

You can also get complete information about myTax that includes

  • lodge your tax return using myTax – or tell us if you don’t need to lodge a tax return
  • check the progress of your tax return
  • lodge your claim for a refund of franking credits
  • view, print or amend your tax return from 2015 onwards
  • view your notice of assessment

You can use ATO app for following purpose

  • record tax-related information such as deductions on the go with myDeductions
  • work out an affordable payment plan using the Payment plan estimator
  • keep track of important dates using the Key dates tool


How do I contact ATO?
Answering your questions
Online. Find out more about tax time essentials, learning resources, tools and services to support your small business.
Phone us. 13 28 66 – available between 8:00 am and 6:00 pm, Monday to Friday. …
Write to us. Address your GST enquiries to: …
Cancelling your registration. …
Other ways to contact us.

Are ATO call Centres in Australia?
The ATO centres are in eight locations, with the outsource centres in five locations—all of which are based in Australia.

What is the super hotline for ATO?
Find out more about individuals super or phone us on 13 10 20 (8:00am and 6:00pm local time – Monday to Friday, except public holidays).

How do I contact the ATO identity?
1800 467 033

Hopefully, We helped you to get some genuine Contact numbers for ATO Customer Service.

More Ways to Contact ATO

ATO Phone Number
ATO Live Chat
ATO Email
ATO All Contacts
ATO Help Pages

ATO Customer Reviews

Average rating:  
 1 reviews

Spoke with someone regarding tax return...she was very helpful and kind, got to the point...she also helped me out on other things when i was on the phone and things got done...thank you for your good customer service and positive attitude towards others....