Contact Westnet Through Social Media, Website & App

How to contact Westnet through social media? Message Westnet through social media websites like Facebook or Twitter and also through Website, App.

Westnet Facebook Page

Twitter Page Westnet

Use above link to launch social media support
Chat Hours : Mon – Fri: 8:00 am – 11:00 pm / Sat – Sun: 8:30 am – 8:00 pm

If you have a missing plan, a small issue with an Westnet device, or are having trouble making a purchase or technical issue, try using social media to contact Westnet Australia. Go to the official Westnet Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Westnet Social media?
Chat Topics
  • Technical Support
  • Billing & General Support
  • Refund
  • Change Plan
  • Sales Support
  • For different reason

This is especially helpful for recurring problems, broadband issues, which can require you to reconnect to the Internet or re-configure your web browser settings. Sometimes, the representative can do it for you remotely. This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Westnet Recent Customers

Solved: Westnet locked phone not taking any SIM cards
Can’t unlock my iPhone 4S: Solved
Solved: Internet dropping out 10-20 times a day, no inform…
Billing and direct debit: Solved
Solved: Deactivate my sim

Westnet Social Media Support Statistics

Westnet Facebook Link Facebook Page
Twitter Link Westnet Twitter Page
Contact Department Westnet Customer Service
Customer service hours Mon – Fri: 8:00 am – 11:00 pm
Sat – Sun: 8:30 am – 8:00 pm
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb, chat
Quality of help 90%
Best phone number 13 19 60

Contacting Westnet by Social media or otherwise

Even though Westnet Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Westnet Australia. You can reach Westnet customer support by calling 13 19 60 number directly.  If you feel this information is wrong or know of other ways to get Westnet, please let us know so we can discuss with other consumers.

Contact Westnet through website & app

Customers can also get support from Westnet Website and Application. In website, there are many options available for customer service. According to Westnet, over millions of Australians using Westnet app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here


How do I contact Westnet?
To contact Westnet, select the most appropriate team from the list below. Please call 13 19 60 or email Westnet Sales for all sales enquiries.

How do I report a fault to Westnet?
Turn the device off for at least 30 seconds and then turn it back on. If this doesn’t fix the problem you should call the support line for your device. If none of the above works contact Westnet. You can either send us a text on 087-644-7897 or call us on 094-906-7444.

Are iiNet and Westnet the same company?
In 2008, iiNet’s acquisition of Westnet joined two companies with the same focus on top-notch customer service. Today, Westnet customers still enjoy the same level of support from our friendly Customer Service Team, with the added benefits of iiNet’s global Internet network.

Is Westnet closing down?
The above providers have decided to stop providing email services in 2023. You have the option to either opt-in and transfer your email account to The Messaging Company ( free until 15 September 2024*. You will not lose any of your emails, contacts or calendar events**.

Hopefully, We helped you to get some genuine Contact numbers for Westnet Australia Customer Service.

More Ways to Contact Westnet

Westnet Phone Number
Live Chat Westbet
Westnet Customer Service
Email Support Westnet
All Contacts Westnet
Westnet help pages

Westnet Customer Reviews

Average rating:  
 2 reviews
 by Vincent on Westnet Australia

I recently had my Internet with them and it was extremely fast since I could download things in no time also the staff were extremely helpful and the service was amazing.

 by Missy Hunter on Westnet Australia

Westnet have been great for the ten years plus we have used their services.