Westnet Customer Service

Customer service tips to calling & contacting Westnet faster. By contacting Westnet customer service number, you can get your common issues solved & customer reviews.

Westnet Phone Number

13 19 60 – Customer Service

You can reach Westnet customer support by calling 13 19 60 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 11:00 pm and Saturday and Sunday: 8:30 am – 8:00 pm.

You can call Westnet customer service number and generally discuss for following topics

  • Change plan
  • Billing
  • Technical Support
  • Overcharge/Strange charge
  • Cancel service
Call 13 19 60 – Westnet Business Care

This is the direct, Business customer service line for any and all Westnet issues. Start here to get your business service set up with Westnet,  help with billing, get your account managed and Experiencing a technical issue with your service? They can help you.

Call 13 19 60 – Westnet Enter price Customers

This is the direct, Enterprise customer service line for any and all Westnet issues.

General Problems that Westnet Customers Reports

  • How to Activate or replace my business SIM card.
  • I need to request a payment extension for my business account.
  • How to Cancel my service?
  • I’m experiencing voicemail issues through my fixed office phone.

Common Problem Categories

  • Change plan
  • Billing
  • Technical Support
  • Overcharge/Strange charge
  • Cancel service

About Westnet

Westnet is a Perth-based Australian telecommunications company providing broadband ADSL, broadband ADSL2+, satellite broadband, dialup Internet, telephony and web-hosting services to homes and businesses across Australia. Contact Westnet to discover more using our customer support telephone number.


How do I contact Westnet?
To contact Westnet, select the most appropriate team from the list below. Please call 13 19 60 or email Westnet Sales for all sales enquiries.

How do I report a fault to Westnet?
Turn the device off for at least 30 seconds and then turn it back on. If this doesn’t fix the problem you should call the support line for your device. If none of the above works contact Westnet. You can either send us a text on 087-644-7897 or call us on 094-906-7444.

Are iiNet and Westnet the same company?
In 2008, iiNet’s acquisition of Westnet joined two companies with the same focus on top-notch customer service. Today, Westnet customers still enjoy the same level of support from our friendly Customer Service Team, with the added benefits of iiNet’s global Internet network.

Is Westnet closing down?
The above providers have decided to stop providing email services in 2023. You have the option to either opt-in and transfer your email account to The Messaging Company (Atmail.com) free until 15 September 2024*. You will not lose any of your emails, contacts or calendar events**.

Hopefully, We helped you to get some genuine customer service numbers for Westnet Australia.

Westnet Customer Reviews

Average rating:  
 2 reviews
 by Vincent on Westnet Australia

I recently had my Internet with them and it was extremely fast since I could download things in no time also the staff were extremely helpful and the service was amazing.

 by Missy Hunter on Westnet Australia

Westnet have been great for the ten years plus we have used their services.