Vodafone HELP PAGES

Here are some help pages that customers can contact like Vodafone Customer FAQ, Forum, and Online Help

Contact Vodafone Help @ Vodafone.com.au

Navigate to https://www.vodafone.com.au/support/ first. If you have a problem with an order or Vodafone service, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Vodafone Customers Reports

  • Mobiles services Help
  • Landline telephone connection Help
  • Vodafone technical support
  • Vodafone billing Support Help
  • Lodging a compliment Help

Contacting Vodafone Help Pages

This is the official customer support page of Vodafone, which contains different options for contacting them about a variety of issues. If you are looking for Vodafone’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact Vodafone directly by calling their customer service number at 1515

Vodafone Frequently Asked Questions

When can I start using my new plan?

You will be able to start using your new plan after receive a confirmation text message.

Prepaid Mobile Phone: How To Change Plans

Our Prepaid Mobile Phone plans are packed with data and a large range of recharge options to suit your daily needs. If you’re looking to switch from Prepaid to Postpaid or vice versa, check out this page instead.

How to check your upgrade eligibility.

You can check your upgrade eligibility to click on this link.

How do I contact Vodafone Australia?

Customers can contact Vodafone via this customer service number 1515 or via Vodafone live chat support or via email at support@vodafone.com.au

How to upgrade to a new device with a new plan.

You can upgrade your new plan to a new device click on this link or calling 1300 300 404  or visit Vodafone store.

How to access my Vodafone billing?

If you have any issue of Vodafone billing click on this link for help. 

Other Ways to Contact Vodafone

Vodafone Customer Reviews

Average rating:  
 4 reviews
 by Voda-fail on Vodafone Australia

Poor customer service. No ability to problem solve. Actually hang up on you. Don’t bother

 by Nick on Vodafone Australia

Disgusting service! If I could give a minus star review I would. Over 15 years with Vodafone and I've never experienced such pathetic service. Have spent over 2 and a half hours on 3 separate occasions trying to get a hold of someone to report an error on my bill without success!



What an appalling way to treat your loyal customers. Bill is due today but I wont be paying it, you can now chase me as I will be porting my number to another carrier! Good riddance!

 by megan hamilton on Vodafone Australia

NO STARS I just spent 2hrs and 33 minutes on hold, patiently waiting to speak to a support person as you have made and error with the account payment and the mobile cannot take or receive calls, only to be hung up on by your service center at 7pm.