RACV Customer Service

Customer service tips to calling & contacting RACV faster. By contacting RACV customer service number, you can get your common issues solved & customer reviews.

RACV Phone Number

13 72 28 – Customer Service

You can reach RACV customer support by calling 13 72 28 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Sunday: 24 Hours.

You can call RACV customer service number and generally discuss for following topics

  • Change Claim
  • Make a Claim
  • Roadside Assistance
  • Policy questions
  • Cancel Claim
  • A different issue
Call 13 72 28 – RACQ Business Care

This is the direct, Business customer service line for any and all RACV issues. Start here to get your business service set up with RACV,  help with claims, get your account managed and Experiencing a technical issue with your service? They can help you.

Call 13 72 28 – RACQ Enterprise Customers

This is the direct, Enterprise customer service line for any and all RACV issues.

General Problems that RACQ Customers Reports

How do I register for my RACV online account? 
My RACV online account has been locked. What does this mean? 
How do I update my contact details with RACV online?
Can I change  my payment preferences?
How do I become an RACV Member?
Can I manage how I receive bills? 
How do I find my RACV Member number?
Can I set a bill or payment reminder?

Common Problem Categories

  • Claim Issue
  • Membership Issue
  • Payment Issue
  • Policy questions
  • Account Issue
  • A different issue

About RACV

The Royal Automobile Club of Victoria is a motoring club and mutual organisation which provides its members with a range of products and services in the areas of motoring and mobility, home, leisure, financial services and general insurance. Contact RACV to discover more using our customer support telephone number.


Where is the RACV head office?
RACV – HEAD OFFICE – 485 Bourke St, Melbourne Victoria, Australia – Phone Number – Yelp.

Is RACV Australia owned?
Royal Automobile Club of Victoria (RACV) Limited is a locally-owned unlisted public company, deriving revenue from the provision of members, insurance and financial services, and social club and tourism operations and services.

How do I complain to RACV?
If you have a complaint, call 13 RACV (13 72 28) or visit your local RACV Retail Store to talk to our team. They will try to resolve the matter, but if they can’t you’ll be referred to a manager who will take over your complaint.

How do I email RACV?
call us on 13 72 28. visit one of our stores. send an email to care@racv.com.au.

Hopefully, We helped you to get some genuine customer service numbers for RACV Australia.

RACV Customer Reviews

Average rating:  
 2 reviews
 by PingStix on RACV Australia

which was still under warranty but Samsung refused to help me. I didn't have portables listed on my Home & Contents so Cassandra put through a loyalty review for me

 by John Giannetti on RACV Australia

Very good customer service but unfortunately my car he couldn't fix