Medibank Customer Service

Customer service tips to calling & contacting Medibank faster. By contacting Medibank customer service number, you can get your common issues solved & customer reviews.

Medibank Phone Number

1300 130 460 – Customer Service

You can reach Medibank customer support by calling 1300 130 460 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday, 8am – 8pm and Saturday: 9am – 4pm and Sunday: Closed.

You can call Medibank customer service number and generally discuss for following topics

  • Change Claim
  • Make a Claim
  • Policy questions
  • Cancel Claim
  • A different issue
Call 02 9425 3700 – Medibank Business Care

This is the direct, Business customer service line for any and all Medibank issues. Start here to get your business service set up with Medibank,  help with claims, get your account managed and Experiencing a technical issue with your service? They can help you.

General Problems that Medibank Customers Reports

How often should I review my cover?

What if I drop my hospital cover?

What happens if I change health funds?

How can I reduce my hospital out-of-pockets?

Common Problem Categories

  • Change Claim
  • Make a Claim
  • Policy questions
  • Cancel Claim
  • A different issue

About Medibank

Medibank Private Limited (ASX: MPL) is a national private health insurer based in Australia. It is Australia’s second largest health insurance provider behind Bupa with 3.8 million members, 29.1% of the market, under two brands. Contact Medibank to discover more using our customer support telephone number.


How do I contact Medibank Australia?
Contact methods
Phone within Australia. 1300 763 422.
Calling from overseas. +61 398621048.

Is Medibank International?
Medibank International Travel Insurance offers overseas hospital, accident, and medical evacuation expense cover. If you’re travelling overseas, find the right fit with our options of International Comprehensive Plan and International Medical Only Plan.

What country are the Medibank hackers from?
The hackers behind the devastating and interminable Medibank cyber attack are Russian cybercriminals, the Australian Federal Police claim.

What is the action against Medibank?
On 1 August 2023, the Federal Court of Australia ordered that two class actions against Medibank be consolidated into one set of consolidated proceedings known as Zoe Lee McClure v Medibank Private Limited (ACN 080 890 259) (VID64/2023) (Consolidated Class Action).

Hopefully, We helped you to get some genuine customer service numbers for Medibank Australia.

Medibank Customer Reviews

Average rating:  
 2 reviews
 by Stevenson on Medibank Australia

Lots of self-service options available to make 90% of claims and enquiries quick and easy. Service team have Facebook Chat available, so I don't have to sit waiting for a response. Great for them too, they can seek advice before clarifying, without the pressure of livechat/phone. Fast approvals and payments make the experience great. They've helped me through a number of hospital admissions in the last 3 years with no issues on claiming and support.

 by Saad Khan on Medibank Australia

People are very good there. Very customer friendly. I met Vishl at the store and he sat with me cleared the 100 doubts i had with insurance policy he guided me step by step and I was able to securely buy my Mom,s policy with no doubts.