LightInTheBox Customer Service

Customer service tips to calling & contacting LightInTheBox faster. By contacting LightInTheBox customer service number, you can get your common issues solved & customer reviews.

LightInTheBox Phone Number

0086 10 5908 0008 – Customer Service

You can reach LightInTheBox customer support by calling 0086 10 5908 0008 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 9:00 am – 6:00 pm and Saturday and Sunday: Closed.

You can call LightInTheBox customer support number and generally discuss for following topics

  • Change Order
  • Cancel Order
  • Customer Support
  • Return & Exchange issue
  • Delivery Issue
Call 86 10 5908 0008 – LightInTheBox Business Care

This is the direct, Business customer service line for any and all LightInTheBox issues. Start here to get your business service set up with LightInTheBox,  help with Delivery, get your account managed and Experiencing a problems or issue with your service? They can help you.

Call 86 10 5908 0008 – LightInTheBox Enterprice Customers

This is the direct, Enterprice customer service line for any and all LightInTheBox issues.

General Problems that LightInTheBox Customers Reports

How do I estimate my delivery date?

How do I return an item?

When will I be charged for my items?

How to pay with PayPal

Common Problem Categories

  • Order issue
  • Delivery issue
  • Customer Support
  • Payment
  • Overcharge/Strange charge
  • Cancel service

About LightInTheBox

LightInTheBox Holding Co., Ltd. is an international online retail company that delivers products to consumers in over 200 countries and territories. Contact LightInTheBox to discover more using our customer support telephone number.


Is LightInTheBox based in Australia?
LightInTheBox is a global online retailer based in Hong Kong known for discounts on a wide variety of clothes, gadgets and home goods.

Is Light in a Box a legitimate company?
LightInTheBox is a legitimate online retail company based in China that sells a wide range of products, including clothing, electronics, home goods, and more. It is not a scam in the sense that it does deliver products to customers, and many people have had positive shopping experiences with the website.

Is it safe to purchase from LightInTheBox?
That said, LightInTheBox fares better than many of their competitors. For example, DHGate has a score of 1.9/5, Etsy scores only 1.6, and AliExpress’s rating is 2.7. Overall, LightInTheBox is a legitimate business, and if you place an order, you will receive your goods as agreed with a reasonable refund policy.

Can you return items from LightInTheBox?
Within 7 days of you receiving the product, if you wish to return it for personal reasons and the product is still in brand new condition, you may return it for a refund of the item price. You will be responsible for paying the return shipping fees.

Hopefully, We helped you to get some genuine customer service numbers for LightInTheBox Australia.

LightInTheBox Customer Reviews

Average rating:  
 2 reviews
 by heli on LightInTheBox Australia

I have found the delay in shipping goods to be way too slow when compared with other type of similar businesses

 by ΤΠΥ ΛΑΕΔ on LightInTheBox Australia

Very good shopping.