Contact LightInTheBox Through Social Media, Website & App

How to contact LightInTheBox through social media? Message LightInTheBox through social media websites like Facebook or Twitter and also through Website and App.

Use above link to launch social media support
Chat Hours : Monday to Friday: 9:00 am – 6:00 pm

If you have a missing order shipment, a small issue with a LightInTheBox product, or are having trouble making a purchase, try using social media to contact LightInTheBox Australia. Go to the official LightInTheBox Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with LightInTheBox Social media?
Chat Topics
  • General Support
  • Delivery issue
  • Change Order
  • Track an Order
  • For different reason

This is especially helpful for recurring problems, product issues, which can require you to get the benefit.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by LightInTheBox Recent Customers

Solved: Cant get my product.
Solved: I ordered item but not delivered
Solved: Can’t login in my account
Solved: I don’t cancel but canceled my order.

LightInTheBox Live Chat Support Statistics

LightInTheBox Facebook Link
LightInTheBox Twitter Link
Contact Department LightInTheBox Customer Service
Customer service hours Monday to Friday: 9:00 am – 6:00 pm
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneweb
Quality of help 87%
Best phone number 0086 10 5908 0008

Contacting LightInTheBox by Social media or otherwise

Even though LightInTheBox Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for LightInTheBox Australia. You can reach LightInTheBox customer support by calling 0086 10 5908 0008 number directly.  If you feel this information is wrong or know of other ways to get LightInTheBox, please let us know so we can discuss with other consumers.

Contact LightInTheBox through website & app

Customers can also get support from LightInTheBox Website and Application. In website, there are many options available for customer service. According to LightInTheBox, over millions of Australians using LightInTheBox app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here


Is LightInTheBox based in Australia?
LightInTheBox is a global online retailer based in Hong Kong known for discounts on a wide variety of clothes, gadgets and home goods.

Is Light in a Box a legitimate company?
LightInTheBox is a legitimate online retail company based in China that sells a wide range of products, including clothing, electronics, home goods, and more. It is not a scam in the sense that it does deliver products to customers, and many people have had positive shopping experiences with the website.

Is it safe to purchase from LightInTheBox?
That said, LightInTheBox fares better than many of their competitors. For example, DHGate has a score of 1.9/5, Etsy scores only 1.6, and AliExpress’s rating is 2.7. Overall, LightInTheBox is a legitimate business, and if you place an order, you will receive your goods as agreed with a reasonable refund policy.

Can you return items from LightInTheBox?
Within 7 days of you receiving the product, if you wish to return it for personal reasons and the product is still in brand new condition, you may return it for a refund of the item price. You will be responsible for paying the return shipping fees.

Hopefully, We helped you to get some genuine Contact numbers for LightInTheBox Australia Customer Service.

More Ways to Contact LightInTheBox

LightInTheBox Phone Number
LightInTheBox Customer Service
All Contacts of LightInTheBox
LightInTheBox help pages

LightInTheBox Customer Reviews

Average rating:  
 2 reviews
 by heli on LightInTheBox Australia

I have found the delay in shipping goods to be way too slow when compared with other type of similar businesses

 by ΤΠΥ ΛΑΕΔ on LightInTheBox Australia

Very good shopping.