Contact ING Through Social Media, Website and App

How to contact ING through social media? Message ING through social media websites like Facebook or Twitter and also through Website and App.

ING Facebook Page
Twitter Page ING

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a missing claim, a small issue with a ING service, or are having trouble making a claim or technical issue, try using social media to contact ING Australia. Go to the official ING Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with ING Social media?
Chat Topics
  • General Support
  • Cancel Claim
  • Questions
  • Change Claim
  • Check your claim
  • For different reason

This is especially helpful for recurring problems, claim issues, which can require you to get the benefit.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by ING Recent Customers

Solved: Change Policy
Can’t login my account: Solved
Solved: Cancel claim issue
I make a claim but not any process: Solved
Solved: Deactivate my insurance account

ING Social Media Support Statistics

ING Facebook Link Facebook
Twitter Link of ING Twitter
Contact Department ING Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time 24 Hours
Alternate methods phoneemailweb, chat
Quality of help 87%
Best phone number (02) 9028 4077

Contacting ING by Social media or otherwise

Even though ING Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for ING Australia. You can reach ING customer support by calling number (02) 9028 4077 directly.  If you feel this information is wrong or know of other ways to get ING, please let us know so we can discuss with other consumers.

Contact ING through website & app

Customers can also get support from ING Website and Application. In website, there are many options available for customer service. According to ING, over millions of Australians using ING app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here


Does ING have a branch in Australia?
While we’re proud to be a branchless bank, we know you sometimes want to do your banking face-to-face. So we’ve partnered with Australia Post to give you access to 3,300 of their Bank@Post outlets.

How do I contact ING Australia?
If you have a complaint, please call us on 133 464 at any time as we have procedures in place to help resolve any issues you may have. Products are issued by ING, a business name of ING Bank (Australia) Limited ABN 24 000 893 292, AFSL and Australian Credit Licence 229823.

Is ING owned by NAB?
Our company. ING (the trading name of ING Bank (Australia) Limited) is the world’s leading savings bank and is wholly owned by ING Group.

Who took over ING Bank?
Capital One acquired the online banking pioneer for $9 billion in June of 2011. When I spoke with ING Direct CEO Arkadi Kuhlmann in December about his bank’s unique way of doing business, he didn’t anticipate major brand changes. “Capital One is really looking to keep the brand going the way it is now.

Hopefully, We helped you to get some genuine Contact numbers for ING Australia Customer Service.

More Ways to Contact ING

ING Phone Number
Live Chat Support ING
ING Customer Service
Email Support ING
ING All Contacts
ING help pages

ING Customer Reviews

Average rating:  
 2 reviews
 by Kay on ING Australia

ING is the only bank I've dealt with (indeed any large corp) that still delivers customer service over the phone. Thank you ING - it is so refreshing to speak with your staff who actually try to help.

 by Sharon Lovelock on ING Australia

Amazing bank, I have been there customer for years. They should not have such a low rating! That's why I'm putting my two cents in.